Publications

February 2021
Case

The Tulsa Massacre and the Call for Reparations

By: Mihir Desai, Ruth Page, Suzanne Antoniou and Leanne Fan

How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details

31 Jan 2012
First Look

First Look: Jan. 31

http://www.hbs.edu/research/facpubs/workingpapers/papers0910.html#wp10-070 When the Name Is the Game Authors:Marco Bertini, John Gourville, and Elie Ofek Publication:Business Strategy Review 22, no. 3 (2011) Abstract In Romeo and Juliet, the View Details

Keywords: Sean Silverthorne & Carmen Nobel

December 2016 (Revised May 2018)
Case

Ebony Magazine

By: Steven Rogers and Derrick Jackson

For nearly 75 years, the Johnson Publishing Company has been the most successful African American magazine publisher. Its flagship Ebony magazine was an iconic coffee table fixture for decades in black households of all classes, making founder John H. Johnson... View Details

June 2013 (Revised September 2016)
Supplement

Governance and Sustainability at Nike (B)

By: Lynn S. Paine, Nien-he Hsieh and Lara Adamsons

Two members of Nike's executive team must decide what sustainability targets to propose to Nike's CEO and to the corporate responsibility committee of Nike's board of directors. Set in 2012, the case traces the evolution of Nike's approach to environmental and social... View Details

Keywords: Nike; Hannah Jones; Mark Parker; Phil Knight; Philip Knight; Eric Sprunk; Jill Ker Conway; Phyllis Wise; Don Blair; Sustainable Business And Innovation; SB＆I; Flyknit; DyeCoo; Footwear; Athletic Footwear; Apparel; Athletic Apparel; Sustainability; Greenpeace; Detox Campaign; Dirty Laundry; Water; Water Use; Water Pollution; Water Resources; Corporate Responsibility Committee; Judgment; Board Of Directors; Board Committees; Environmental And Social Sustainability; Footwear Industry; Decision Choices and Conditions; Decisions; Ethics; Fairness; Globalized Firms and Management; Multinational Firms and Management; Globalized Markets and Industries; Governance; Corporate Accountability; Corporate Governance; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Goals and Objectives; Management Practices and Processes; Corporate Social Responsibility and Impact; Performance; Alignment; Supply Chain; Organizational Change and Adaptation; Judgments; Apparel and Accessories Industry; Asia; China; United States; Oregon; Portland

05 Mar 2007
Research & Ideas

Risky Business? Protecting Foreign Investments

then dominated by state owned companies. In some developing countries, officials were converted to the new beliefs. In other countries, officials were not so enthusiastic about the new ideology, but they found themselves cut off from... View Details

Keywords: by Sean Silverthorne; Energy; Utilities

12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

working conditions occur in the United States or Europe, usually there is a cry for more regulatory enforcement—along with an ensuing debate about how much government is enough (or too much). When such incidents happen overseas, however,... View Details

Keywords: by Michael Blanding

November 1995 (Revised March 2004)
Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber

A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details

Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

regarding wages ." Gerald Nanninga concluded that, "The problem with universally mandated rules of business (be it wages, hours, or whatever) is that it limits strategic options At least with the laissez faire approach, there is... View Details

Keywords: by James Heskett; Retail

16 Jan 2014
Research & Ideas

Resolving Patent Disputes that Impede Innovation

brief also touched on the aforementioned Microsoft vs. Motorola case.) One of the world's leading standards-setting bodies, the IEEE explained that after a patent is deemed "essential" to an IEEE standard, the patent-holder is asked to submit a letter of... View Details

Keywords: by Carmen Nobel; Technology; Legal Services

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

so difficult that they often failed to perform them effectively. When we turned to the academic research, we found a fair amount of research on what victims need when they're on the receiving end. But little attention had been devoted to... View Details

Keywords: by Martha Lagace

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

recent years. Says Kominers, “It’s always nice when your research checks out with the view outside your window.” Research into action While their study didn’t necessarily look at the causes of development, Kominers says it’s a fair... View Details

Keywords: by Michael Blanding; Real Estate

March 2018
Teaching Note

Making Target the Target: Boycotts and Corporate Political Activity (A) and (B)

By: Nien-hê Hsieh and Victor Wu

Through the challenges facing Target, the case examines the ways in which corporations can become involved in political and legislative debates and processes, ranging from campaign contributions to lobbying. In 2016, Target CEO Brian Cornell must determine how to... View Details

26 Oct 2010
First Look

First Look: October 26, 2010

low and moderate income non-savers—and discusses the laws and regulations in the United States that largely prohibit their issuance. Download the paper: http://papers.nber.org/papers/w16433 Cases & Course MaterialsHang Lung... View Details

Keywords: Sean Silverthorne

July 2021
Supplement

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

By: Nour Kteily, Deepak Malhotra and David Lane

Supplement to the (A) case View Details

14 Jan 2014
First Look

First Look: January 14

assessment and demonstrate strong inter-rater reliability. Results show that crowdsourced peer-to-peer assessments are perceived as fair and accurate. Educators can leverage peer-to-peer sharing to enhance the assessment of class... View Details

Keywords: Sean Silverthorne

10 Jan 2007
HBS Case

The Challenge of Managing National Security

Counterterrorism Center. Their effectiveness remains an open question, and in fairness they've not yet had a chance to prove themselves. In the private sector, this kind of change would happen over the course of a generation of... View Details

Keywords: by Garry Emmons; Service

December 2020 (Revised February 2021)
Teaching Note

The Tulsa Massacre and the Call for Reparations

By: Mihir A. Desai and Suzanne Antoniou

How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details