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Show Results For
- All HBS Web
(3,889)
- People (16)
- News (908)
- Research (2,443)
- Events (24)
- Multimedia (47)
- Faculty Publications (1,821)
- 02 Oct 2008
- News
Retailers should not skimp on staffing in downturn
- 28 Oct 2024
- News
Why Some Retail Has Been Resilient Against Amazon
- 23 Jun 2015
- Video
Innovation and the Retailization of Health Care 2
- 08 May 2017
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2017
- 09 May 2011
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2011
- 21 Jun 2022
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2022
- 06 May 2019
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2019
- 30 Oct 2017
- News
Exclusive Q&A: How Retailers Can Escape The ‘Content Trap’
The Value of Descriptive Analytics: Evidence from Online Retailers - Marketing Science
Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we... View Details
- April 2021
- Case
Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail
By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract a sales decline. While BOPS had the potential to meet customer expectations for a seamless order and fulfillment... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Retail Industry; United States; Canada
Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail." Harvard Business School Case 621-103, April 2021.
- 04 Mar 2013
- News
Young entrepreneurs sell Pushpins app to retail giant
- 03 Dec 2015
- Cold Call Podcast
Planning Change: Lessons from the World of Retail
Keywords: Re: Das Narayandas
- 12 Jun 2019
- News
Busy IPO Market Offers Lifeline to Troubled Retailers
- 19 Jun 2018
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2018
- Article
Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management
By: Marshall Fisher and Ananth Raman
We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory... View Details
Keywords: RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry
Fisher, Marshall, and Ananth Raman. "Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management." Special Issue on The 30th Anniversary Issue of Production and Operations Management edited by Subodha Kumar and Christopher S. Tang. Production and Operations Management 31, no. 12 (December 1, 2022): 4452–4461.
- February 2013
- Article
Commercial Property Rent Dynamics in U.S. Metropolitan Areas: An Examination of Office, Industrial, Flex and Retail Space
By: Maria Ibanez and Anthony Pennington-Cross
This paper is concerned with the market rental rate for space offered by commercial property and how that rental rate evolves over time. Rental rates reflect the value of the services provided by the property and can have a significant impact on the ability of its... View Details
Keywords: Commercial Real Estate; Rent Dynamics; Office Property; Flex Property; Retail Property; Industrial Property; Property; Real Estate Industry; United States
Ibanez, Maria, and Anthony Pennington-Cross. "Commercial Property Rent Dynamics in U.S. Metropolitan Areas: An Examination of Office, Industrial, Flex and Retail Space." Journal of Real Estate Finance and Economics 46, no. 2 (February 2013): 232–259.
- August 2008 (Revised March 2010)
- Case
Finland's S Group: Competing with a Cooperative Approach to Retail
By: Ramon Casadesus-Masanell, Tarun Khanna, Samuli Skurnik and Jordan Mitchell
The case looks at the two dominant Finnish retailers: S Group and Kesko. S Group is a customer-owned cooperative, which has a unique holding structure whereby 1.7 million residents (or 70 percent of Finnish households) own 22 regional cooperatives. In turn, the... View Details
Keywords: Business Model; Cooperative Ownership; Public Ownership; Competitive Advantage; Retail Industry; Finland
Casadesus-Masanell, Ramon, Tarun Khanna, Samuli Skurnik, and Jordan Mitchell. "Finland's S Group: Competing with a Cooperative Approach to Retail." Harvard Business School Case 709-409, August 2008. (Revised March 2010.)