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  • All HBS Web  (724)
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Show Results For

  • All HBS Web  (724)
    • People  (1)
    • News  (197)
    • Research  (458)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (58)
← Page 13 of 724 Results →
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

marginalized groups; The Identification and Preparation and Appraisal stages should be based on participatory identification of options and risks, comprehensive and public analyses of alternatives (including no-project options), assessment of distributional impacts and... View Details
Keywords: by Alnoor Ebrahim
  • 08 Jan 2007
  • Research & Ideas

Who Rises to Power in American Business?

Episcopalian or Presbyterian) men from the industrialized centers of the Northeast had the greatest advantages and opportunities for reaching the pinnacle of success in business in the early decades of the twentieth century. Being the "right" type of person... View Details
Keywords: by Sean Silverthorne
  • Web

2023 Reunion Presentations - Alumni

leaders that integrates knowledge from the two schools and is delivered via HBS Online. In this session, participants will learn how the team is adapting business concepts for the education environment that are not typically taught to... View Details
  • Web

Cold Calling - Christensen Center for Teaching & Learning

Teaching by the Case Method Cold Calling Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity and Inclusion Openings Cold Calling Questioning, Listening & Responding Transitions Closings Timing Participation Engagement... View Details
  • Web

Behavioral Finance & Financial Stability

expense of private consumption or capital flight. For this reason, the authors contend that the traditional concepts of crowding out and leakages must be redefined to be more encompassing. See Carmen’s other research here and Vincent’s... View Details
  • 18 Apr 2007
  • HBS Case

How Magazine Luiza Courts the Poor

Frei notes. Employee training relies on a management approach summed up by Luiza Helena as "assisted freedom," with a focus on self-development, open communication, and participation. For most workers, about 65 percent of their... View Details
Keywords: by Julia Hanna; Retail
  • Web

HBS - The year in Review

August. The program provides an overview of Harvard Business School and a window into research and research support at the School, the case method, and the classroom experience. Teaching faculty join study groups and practice preparing and View Details
  • 29 Sep 2015
  • First Look

September 29, 2015

recursion, interaction, and subjective construal between the self concept and the social system. In two lab experiments and a field experiment in a global consulting firm, we tested the hypotheses by offering people reflections on times... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

practical steps that merchants can take to prevent multiple purchases? A: In practice, it's not easy to prohibit the purchase of multiple vouchers. A voucher service can configure its systems so that a single account only lets a user purchase a given offer once. But... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 11 Oct 2010
  • Research & Ideas

It Pays to Hire Women in Countries That Won’t

companies," Siegel says. "With democratization there's more open access to higher education in previously male-dominated fields since 1990." Furthermore, Confucianism has contributed toward the assignment of certain... View Details
Keywords: by Carmen Nobel
  • Fast Answer

Financial databases: certification and training

Where can I find out about certification for Bloomberg, Capital IQ, and LSEG Workspace (formerly Refinitiv), and Datastream? Bloomberg Certification:  Bloomberg offers 3 modules as part of there certification program - Bloomberg Financial Fundamentals,... View Details
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

of Management at MIT Sloan School of Management. We asked Hagiu to discuss the book. To learn more about Hagiu's early-stage research into the concept of multi-sided markets, of which many software platforms are a manifestation, see this... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • Web

Clubs - Business & Environment

details of energy technology and science. Circular Economy Symposium at Harvard The Circular Economy Symposium introduces participants to circular economy concepts & case studies, explore linkages to finance, policy and business... View Details
  • 01 Mar 2024
  • News

In Harmony

Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • 01 Feb 2001
  • News

What Makes a Good Leader

not share their knowledge or background. Joe Badaracco agrees. "You need a talent for simplicity — for saying things in a few words. General Electric's Jack Welch is a good example. He is astonishingly articulate and able to convey complicated View Details
Keywords: Management
  • 30 Jan 2013
  • Working Paper Summaries

These Are the Good Old Days: Foreign Entry and the Mexican Banking System

Keywords: by Stephen Haber & Aldo Musacchio; Banking
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

Cost cutting can severely impair your ability to be competitive or could cause you to lose customers. This creates an opening for entrepreneurs who think holistically. They consider mutually reinforcing changes in the entire business... View Details
Keywords: by Martha Lagace
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

accepted advice is that wealth and growth will come to countries that open their borders to foreign direct investment. "The historical evidence shows clearly that this is an article of faith rather than proven by the historical... View Details
Keywords: by Sean Silverthorne
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Counterterrorism Center. Their effectiveness remains an open question, and in fairness they've not yet had a chance to prove themselves. In the private sector, this kind of change would happen over the course of a generation of... View Details
Keywords: by Garry Emmons; Service
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