middle skills gap - Publications - Faculty & Research

26 Aug 2024
Blog Post

HBS Lingo 101

place in the second semester. Field Global Capstone builds on interpersonal and team-based skills learned in START, LEAD, and Inclusion and culminates with student teams going into global markets around the world to help develop a new... View Details

31 Mar 2022
Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

In professional services, successful firms tend to be either small or super-sized. There’s very little middle ground. Take health care, for example. Shouldice is a small, 89-bed hernia hospital in Canada that, over the past several... View Details

Keywords: by Ashish Nanda

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take sales into consideration at all.... View Details

Keywords: by Carmen Nobel

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Social Enterprise - Faculty & Research

Sinkovics, and Rudolf R. Sinkovics. "Transitioning from Responsible and Reactive to Deeply Responsible and Proactive International Business." Critical Perspectives on International Business 21, no. 2 (January–March 2025): 196–225. Untapped Global: Financing Africa’s... View Details

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

to the Secretary of Energy, US Department of Energy Gordon Jones , President, College of Western Idaho (CWI) Building the workforce is critical to scaling climate ventures, to valuation, and to public uptake of climate technologies both existing and new. The current... View Details

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Global Opportunity Fellowship GO: AFRICA - Alumni

amounts are designed to bridge the gap between the recipient’s salary and $130,000 USD, with a maximum award of up to $50,000 USD per year. For example, if recipient’s salary is $95,000 USD, the GO Fellowship may be up to $35,000 USD. MBA... View Details

20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

1997, Tim Cook was one of his first hires to run operations, which allowed Jobs to focus on overall strategy and design. "These guys each had very different skills they brought to the table," says Yoffie, "but they also... View Details

Keywords: by Michael Blanding; Computer

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

When receiving their performance reviews, most people find such feedback conversations to be difficult, no matter how skilled the feedback-givers are. In a recent survey I conducted of 360 working adults, 89 percent said they were not... View Details

Keywords: by Francesca Gino

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

is what business is about. Much to my surprise, I found that this was the exception rather than the rule for most businesses. “As I delved deeper into companies seeking to become more customer-centric, the biggest gap I discovered was the... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

identification of every employee with the firm as a whole and its overall goals. Remember that four-drive theory argues that the innate pressure to fulfill all four drives together has served to evolve a social contracting skill as a... View Details

Keywords: by Paul Lawrence & Nitin Nohria

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

messages that can come with these cash exchanges have deep roots in history. During the Middle Ages, feudal lords traveling beyond their territories would toss coins to beggars in hopes that these acts of kindness would ensure safe trips.... View Details

Keywords: by Dina Gerdeman

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process. Cornerstone usually focuses on... View Details

Keywords: by Roberta Holland

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

too-commonly used term, not mine) are tradable on international labor markets. They especially follow the migration of manufacturing activity involving jobs requiring lower skills and compensation. Efforts to revive high value-added... View Details

Keywords: by James Heskett; Manufacturing

April 2023 (Revised July 2023)
Case

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco (Abridged)

By: Emily Truelove, Michelle Zhang and Alpana Thapar

Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details

Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Change Management; Employee Relationship Management; Leadership; Talent and Talent Management; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates

Citation

Educators

Purchase

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

because of it." The story also illustrates the importance of matching management style with the task (or employee) at hand. "There are skills in the workplace that you only get through repetition, drill, habit, and discipline. A... View Details

Keywords: by Sean Silverthorne; Sports

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My Summer of Joy with the National Parks Service - Recruiting

Highway. Using business skills to give back to an organization that had provided so much joy sounded too good to be true. I reached out to two ECs (second years) who had done the internship the previous summer, and learned that yes, this... View Details

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About the Project - U.S. Competitiveness

% of business leaders expect U.S. firms to be less able to compete, pay well, or both in three years. More from “Problems Unsolved and a Nation Divided” Research Tracks Core Readings PK–12 Education Transportation Infrastructure Cluster Mapping View Details

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

vaccine did more harm than good. We don't have a great history of introducing vaccines quickly in the middle of a pandemic. We want to keep that in mind. The second point that I think is very important is I think when we do tell people... View Details

Keywords: by Staff; Pharmaceutical

26 Mar 2006
Research & Ideas

The Office of Strategy Management

"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David P. Norton in "The Office of Strategy Management" in the October 2005 Harvard Business Review. "The View Details

Keywords: by Martha Lagace

01 Jun 2023
News

Cultivating Prosperity in Afghanistan

Spice’s website and social media presence at night, while Jung went to Afghanistan so she and Alaniz could learn more about how they might set up a supply chain to import the slightly sweet and floral saffron threads used extensively in View Details

Keywords: Jennifer Gillespie

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