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  • All HBS Web  (543)
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  • All HBS Web  (543)
    • News  (85)
    • Research  (372)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (64)
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  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

time its parent company announced $100 million in product donations, including 200,000 face masks to New York City hospitals to help keep healthcare workers safe. Given the prevalence of fake news proliferating in social media, consumers... View Details
Keywords: by Jill Avery and Richard Edelman
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

change has driven: The rise of knowledge work Trends toward flatter, less hierarchical organizations and recognition of the value-creation of frontline workers Increasing diversity and globalization,... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

might be more efficient to move the patients to where the doctors are as long as we are not compromising the health care of the patients." Khanna recently sat down with HBS Working Knowledge to discuss the globalization of health... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

workers from both the private sector and the government-an unusual partnership in a country that has rarely seen the two sectors mix. "The private sector and the government have traditionally kept each other at arm's length,"... View Details
Keywords: by Dina Gerdeman
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

digital tools for communication. But in work, we still tend to use face-to-face meetings. How does location or geographic mobility affect innovation? Choudhury: Knowledge is often locked in a geography, and when a View Details
Keywords: by Kristen Senz
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

the quality of their own work and to deliver it effectively to clients. Q: What is important now about knowledge workers from both a business and a theoretical perspective? Where do you see beliefs about... View Details
Keywords: by Martha Lagace
  • 15 Mar 2011
  • First Look

First Look: March 15

Delmar Cengage Learning, 2011 An abstract is unavailable at this time. Publisher's Link: http://www.cengage.com/search/productOverview.do?N=+4294922452+11&Ntk=P_Isbn13&Ntt=9781435488182#mainTab_1 Accounting Scholarship That Advances Professional View Details
Keywords: Sean Silverthorne
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

of $1 trillion. It’s a figure deserving the attention that remote work seems to be stimulating. The Big Quit is really not new. While significantly more employees are currently quitting their jobs than even a year ago (roughly 30 percent more in relation to the size of... View Details
Keywords: by James Heskett
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

improve health in their communities. The business case for investing in community health is compelling, especially for companies that depend on communities for workers and customers. Sick and absent workers... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

stimulated by different ideas and perspectives. Importantly, these ideas do not necessarily come from the network members who are culturally different from you. Chua's experimental research found that cultural heterogeneity induced creativity for tasks that required... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

applied everywhere, nor should industrial making. They complement each other and often can be used in combination. Complementary doesn't mean interchangeable, though. As opportunities for artful making multiply with the expansion of the View Details
Keywords: by Rob Austin & Lee Devin
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

View Video Video by Amelia Kundhardt They keep on coming—corporate scandals involving revelations of deplorable working conditions at overseas factories. If it’s not the Foxconn factories that Apple employs in China, then it’s Gap’s garment View Details
Keywords: by Michael Blanding
  • 26 May 2015
  • Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

intense research with individual employees, try to make them partners in the research," she said. (HBS professor Nava Ashraf discussed this idea of co-producing knowledge in the Working Knowledge article,... View Details
Keywords: by Carmen Nobel
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

they can answer it in Slack.” You Might Also Like: In a Work-from-Anywhere World, How Remote Will Workers Go? Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity? Does Hybrid Work Actually Work? Insights from... View Details
Keywords: by Michael Blanding
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

generation up through successful implementation. I maintain that creativity is possible and desirable in all forms of work, no matter what people are doing. In particular, knowledge workers require... View Details
Keywords: Re: Teresa M. Amabile
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

Autor, William R. Kerr, and Adriana D. Kugler Periodical:Economic Journal 117 (2007): F189-F217 Abstract Theory predicts that mandated employment protections may reduce productivity by distorting production choices. Firms facing (non-Coasean) View Details
Keywords: Martha Lagace
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

other…Technology robs us of the close contact we seek, and are reinforced by, in the learning cycle." But respondents who telecommute don't see it that clearly. Alan Carswell points out that: "One main characteristic of tacit View Details
Keywords: by James Heskett
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

Experiment By: Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian Abstract—When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific View Details
Keywords: Dina Gerdeman
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

workers in tech” (ages 30 and up). Does younger mean better? This trend in the NFL and the business world begs the question: Are younger workers better than their older counterparts? Research from Wharton... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

knowledge workers confronted with a barrage of data and distractions delivered by new information technologies? A reluctance on the part of managers to relinquish "ownership" over activities and... View Details
Keywords: by Jim Heskett
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