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  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

firms are routinizing their tacit knowledge and tasks? In the same study, we also look at whether the quality management practices implemented in conjunction with ISO 9000 have spillover effects on how they address View Details
Keywords: by Martha Lagace
  • 11 Sep 2012
  • First Look

First Look: September 11

faced little consumer demand for natural products, and little consumer knowledge of what they entailed. The creation of new categories involved three overlapping waves of entrepreneurship. The first involved making the ideological case... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated that: Workers trust colleagues... View Details
Keywords: by Pamela Reynolds
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

and political issues,” says Nien-hê Hsieh, the Kim B. Clark Professor of Business Administration at HBS, who coauthored the case. Staking out a clear social position can actually help a company’s bottom line, boosting employee morale, making View Details
Keywords: by Avery Forman
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

Philippines, or Brazil, companies should consider knowledge capacities and not price whenever they decide to use such ('cheap') labor . The only companies that still look at labor through the same eyes as during the industrial age are... View Details
Keywords: by by Jim Heskett
  • Web

Hidden Workers, Part-Time Potential - Managing the Future of Work

Research Research Hidden Workers: Part-Time Potential Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann In the report Hidden Workers: Untapped Talent we studied workers who are often excluded by... View Details
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

networks, before job-seekers need to use them. “People are realizing how important it is to have diverse teams, and by having a diverse digital network, you will be more able to find more diverse candidates.” Bojinov, who previously worked as a data scientist for... View Details
Keywords: by Michael Blanding
  • Blog

Is AI Coming for Your Job?

they understand how to use cognitive AI to transform their operations, the impact on workers promises to be dramatic. White-collar workers whose job security was founded on their View Details
  • Web

Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for enhancing the... View Details
  • 01 Oct 2021
  • Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

high-level business executives died three to five years earlier on average than lower-level workers at GE, and the research links the deaths to work-related stress. “What we’re beginning to understand is that life at the top isn’t that... View Details
Keywords: by Jay Fitzgerald
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

The global COVID-19 pandemic has shifted power dynamics not only within today’s historically tight job market, where workers have an unprecedented level of choice and control, but also within households, organizations, and society as a... View Details
Keywords: by Kristen Senz
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder,... View Details
Keywords: by Michael Beer
  • Web

The Gift of Global Talent

Bill argues, is the world’s most precious resource. Featured Article Navigating Talent Hotspots William R. Kerr SEP-OCT 2018 | HARVARD BUSINESS REVIEW How can companies most effectively harness the benefits of these urban pools of View Details
  • Web

Social Enterprise - Faculty & Research

of this sort could be a valuable addition to many if not most companies in at least five ways: as a source of knowledge and expertise, as a sounding board and constructive critic, as a driver of accountability, as a stimulus for... View Details
  • 01 Oct 2013
  • First Look

First Look: October 1

organization induced teachers to volunteer their knowledge and preferences, which otherwise would have been difficult to elicit. Although governance was a struggle, none of the cases in our sample suffered a "tragedy of the... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

should come back to office. My ongoing research with the all-remote firm Zapier suggests that while workers can work-from-anywhere, temporarily colocating with peers a few times a year (in the case of Zapier at a retreat), strengthens... View Details
Keywords: by Kristen Senz
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

for policy choices.” Kerr, the Dimitri V. D’Arbeloff–MBA Class of 1955 Professor of Business Administration, has researched the economic effects of global migration of workers for more than a decade, sometimes partnering with his wife,... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

people. That’s a big transition that many people can’t make.” Source: Harvard Business School Working Knowledge It’s a problem that can permeate any layer of a business—a star performer is tapped to become a manager, then flops on the... View Details
Keywords: by Dina Gerdeman
  • 08 Mar 2011
  • First Look

First Look: March 8

foreign-owned natural resource assets. The literature makes three assertions: the U.S. did not fully back the companies, Mexico did not fully compensate them for the value of their assets, and the oil workers benefited from the... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

study of hundreds of billions of emails between workers at thousands of organizations globally in 2019 and 2020 reveals an unintended side-effect of remote operations: Many companies around the world became more siloed during the... View Details
Keywords: by Jay Fitzgerald