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Show Results For
- All HBS Web
(1,482)
- People (5)
- News (474)
- Research (735)
- Events (3)
- Multimedia (4)
- Faculty Publications (204)
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- 12 Apr 2022
- Book
Racism, Colonialism, and Britain's Legacy of Violence
Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor... View Details
Keywords: by Avery Forman
- 2011
- Working Paper
The Impact of Forward-Looking Metrics on Employee Decision Making
By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
- 27 Feb 2023
- Research & Ideas
How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards
The retail business is not for the faint of heart. Turning a consistent profit requires navigating many variables, such as hiring capable staff, ordering the right products at the right time, and complying... View Details
- December 2001 (Revised June 2002)
- Case
Compensation at Level 3 Communications
Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details
Meulbroek, Lisa K. "Compensation at Level 3 Communications." Harvard Business School Case 202-084, December 2001. (Revised June 2002.)
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
executives made it clear that Walmart was equally committed to the complex, costly effort required to train its human workers. “I want to be clear that we don’t believe technology is the answer to everything,” McMillon stated in a 2017... View Details
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
company. Perfect attendance was defined as not having any unexcused absences or tardy shift arrivals during the month. The plant managers had all the right intentions when they implemented the award program. Absenteeism and tardiness... View Details
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
control, questionable organizational (particularly human resource management) practices, and human behavior traits in general. As “Former Employee” put it, “much of the language in the Visions and Values... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 31 Mar 2009
- First Look
First Look: March 31, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=609002 Business and Human Rights Harvard Business School Note 309-097 This note addresses some of the most frequently asked questions about the... View Details
Keywords: Martha Lagace
- June 2020
- Case
MOD Pizza: A Winning Recipe? (Abridged)
By: Boris Groysberg, John D. Vaughan and Matthew Preble
This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States
Groysberg, Boris, John D. Vaughan, and Matthew Preble. "MOD Pizza: A Winning Recipe? (Abridged)." Harvard Business School Case 420-118, June 2020.
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
labor costs, and concerns about relying on suppliers who potentially abuse the human rights of workers or pay less than a standard living wage. Victor and William Fung are the new type of Asian leaders—will... View Details
Keywords: by D. Quinn Mills
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
ideal solution, according to a new working paper, might be a compromise: Hybrid schedules in which employees roughly split their workweeks between the home and office appear to work best. These schedules allow for the right mix of... View Details
Keywords: by Ben Rand
- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
medium-sized, for-profit retailing organization. You have been asked to approve changes to the company’s orientation program that probably would not have crossed your desk several years ago. Your human resources group has proposed changes... View Details
Keywords: by James Heskett
- 2011
- Book
Detour: My Unexpected, Amazing, Life Changing Journey With OnStar
By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
this country. If elected, I will do everything possible to ensure that America has the strongest defense forces in the world and that we are prepared to fight two major wars at a time. If elected, I will do everything possible to protect the View Details
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
practices to reinforce inequalities, not only in society, but right here in our company? This is often a challenging step for leaders. If you’re not using scorecards, dashboards or some other measurement system to analyze how everyone’s... View Details
- 18 Apr 2023
- Research & Ideas
The Best Person to Lead Your Company Doesn't Work There—Yet
isn’t necessary when looking for the right top executive; industry expertise often counts more. Many of these leaders have previous public-company management experience, and they deliver outsized returns for themselves and the PE-backed... View Details
- June 2003 (Revised April 2004)
- Case
Mercy Corps: Global Social Entrepreneurship (A)
By: Christopher A. Bartlett and Daniel F. Curran
Neal Keny-Guyer, CEO of Mercy Corps International, built his organization by following the advice of Theodore Roosevelt: "Be smart enough to hire good people and have sense enough to get out of their way." For eight years, Keny-Guyer helped Mercy Corps grow in size and... View Details
Keywords: Corporate Entrepreneurship; Globalization; Government and Politics; Selection and Staffing; Leadership; Organizational Structure; Opportunities; Afghanistan; Iraq
Bartlett, Christopher A., and Daniel F. Curran. "Mercy Corps: Global Social Entrepreneurship (A)." Harvard Business School Case 303-079, June 2003. (Revised April 2004.)
- 15 Jan 2008
- First Look
First Look: January 15, 2008
also points out that the locational agenda for companies has broadened: they need to focus not just on choosing the right location, but on developing their strategies to leverage the locations in which they are present and on investing in... View Details
Keywords: Martha Lagace
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
“birthplace of the Civil Rights Movement.” “And only 2 percent of the poorest residents ever managed to get out of poverty,” Hill recalled discussing in her conversations with Delta employees when researching and writing the cases. At the... View Details