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  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

eating gummies, and they’re like, ‘Oh, it’s the revised gummy, yum yum, it tastes better,’” says John. In another study in which participants played a video game labeled as “version 5,” they even reported... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • 11 Mar 2024
  • Blog Post

A Day in the Life: Ben Hsieh

and Windows and Intel’s strategic partnership/rivalry (Strategy). I try to read my cases in the iLab with a few classmates – we’ve built a strong community in this common space! 6:00 PM: I head back home to eat dinner and get on a View Details

    William A. Sahlman

    William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

    Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

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    • Web

    Profiles - MBA

    Impact Tech, Product Management, Startups Formative experience at the intersection of technology and business: I'll never forget the nursing home residents' smiles as they played our games and bragged about... View Details
    • March 2016 (Revised May 2018)
    • Case

    Reinventing Best Buy

    By: John R. Wells and Gabriel Ellsworth
    On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
    Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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    • 04 May 2021
    • Book

    Best Buy: How Human Connection Saved a Failing Retailer

    Fewer slides, more soul-searching Perhaps what’s most important, he instituted a training program that cast aside PowerPoint presentations and videos and replaced them with soul-searching conversations between both executives and... View Details
    Keywords: by Michael Blanding; Retail
    • Web

    Regional Winners - Alumni

    faster to implement. Rajiv Singhal, MBA 2007, CEO & Founder Region: Europe and International Closing Theory Studios Closing Theory Studios is a mobile game development company creating games like Househunt,... View Details
    • 16 Jul 2012
    • Research & Ideas

    Are You a Strategist?

    powerful impact on practice. But the benefits have not come without costs." Montgomery maintains that strategy has been narrowed to a competitive game plan, separate from a firm's larger sense of purpose. This has led to the eclipse of... View Details
    Keywords: by Carmen Nobel
    • 09 Jun 2008
    • Lessons from the Classroom

    Monetizing IP: The Executive’s Challenge

    terms. One example is MPEG-2, a digital video compression standard used in products including DVD and high-definition television. The standard was developed by the International Organization for Standardization, but during the completion... View Details
    Keywords: by Sean Silverthorne; Video Game; Video Game
    • Web

    Winners & Runners-Up | New Venture Competition

    Winners & Runners-Up 2024 Winners Play Crop Diagnostix: Dubilier Grand Prize Winner, Student Business Track, 2024 New Venture Competition video Play Video duration: 1:31 2024 New Venture Competition Winner,... View Details
    • 14 Jul 2014
    • Research & Ideas

    Pay Attention To Your ‘Extreme Consumers’

    What do Porsche fanatics, a video game hater, and a person who cooked two weeks' worth of meals in a rice cooker have in common? They are all "extreme consumers"—those whose tastes are so out there that... View Details
    Keywords: by Michael Blanding
    • 01 Nov 2020
    • Research & Ideas

    Good Leadership Is an Act of Kindness

    exhaust themselves attending to a special needs child or ailing parent. Everyone frets over their physical and financial well-being. Who among us isn't anxious, stressed out, and off our game right now? From bolstering remote... View Details
    Keywords: by Boris Groysberg and Susan Seligson
    • 05 Jul 2011
    • First Look

    First Look: July 5

    monetize online access to content. Programming changes, new advertising strategies, and deals via online distribution platforms are presented as means to capture the value of online video consumption. Purchase this... View Details
    Keywords: Sean Silverthorne
    • Web

    Healthy Outcomes - Managing the Future of Work

    outcomes such as higher retention and better engagement. Read the Report Featured Videos Joseph Fuller Why Employers Should Care About the Care Economy Why Employers Should Care About the Care Economy Joseph Fuller Joseph Fuller Measuring... View Details
    • 27 May 2014
    • First Look

    First Look: May 27

    consumers make complementary choices in purchase decisions (e.g., chips and salsa), product inter-operabilities (smartphones and networks), and dynamic decisions (current exercise and future healthcare consumption). Multiple consumers make complementary choices when... View Details
    Keywords: Sean Silverthorne
    • 19 Oct 2022
    • Op-Ed

    Cofounder Courtship: How to Find the Right Mate—for Your Startup

    course neither of you have visited or playing a video game together can test how you collaborate or handle competition. You might also consider working on a start-up related project together to see how that... View Details
    Keywords: by Julia Austin
    • 01 Dec 2023
    • News

    Case Study: Staking a Claim

    Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says.... View Details
    Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
    • 04 Oct 2011
    • First Look

    First Look: October 4

    impact on their energy-conserving behaviors. Yates and Laskey redesigned the home energy bill to include normative messaging, including feedback on how consumers' energy usage compares to their neighbors' usage. Through early trials of... View Details
    Keywords: Sean Silverthorne
    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    DBA 1973]), and launched a Strategic Execution Team to help the FIGs manage the balance between crime prevention and law enforcement. Mueller also finally started to home in on the identity issue. He talked about the FBI not in terms of... View Details
    Keywords: by Carmen Nobel
    • 04 Dec 2018
    • First Look

    New Research and Ideas, December 4, 2018

    essential research tools—Markov decision process, game theory and information economics, queueing games, econometric methods, and data science—by illustrating their uses and applicability on examples from diverse healthcare settings, thus... View Details
    Keywords: Dina Gerdeman