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Publications

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  • All HBS Web  (978)
    • People  (3)
    • News  (326)
    • Research  (508)
    • Multimedia  (8)
  • Faculty Publications  (88)

Show Results For

  • All HBS Web  (978)
    • People  (3)
    • News  (326)
    • Research  (508)
    • Multimedia  (8)
  • Faculty Publications  (88)
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  • 20 Sep 2011
  • First Look

First Look: September 20

lines in order to illuminate the ways that U.S. states take advantage of federal ambiguity and are able to shape corporate practices to their benefit. We specifically examine how patterns of bank acquisitions are shaped by the crucial... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2011
  • HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

beyond a few photos on the course website, but several gadget aficionado blogs found the photos and linked to them. The buzz went viral, eventually garnering Clocky a photo on the front page of the L.A. Times, a mention in Jay Leno's... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

clear line of sight for identifying and challenging the least valuable resources," Baxter continues. All too often, the CEO must opt for across-the-board cuts—even though he knows that this approach penalizes the high-performing... View Details
Keywords: by Loren Gary
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

few at the top who have already made it. Transformation has to take place on the front lines and the middle levels as well. This takes effort and time, perhaps more than many organizations are willing to... View Details
Keywords: by James Heskett
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front View Details
Keywords: by Jill Avery and Richard Edelman
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

worse, not better. Big Mistake Number 2: Going over the line with a strategy that creates an angry backlash because people feel manipulated. No one wants to feel manipulated. If people sense that someone has created a crisis that... View Details
Keywords: by John P. Kotter
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

suggested that we "share only data, not information among employees/colleagues." Just where we draw the line on information was the subject of many comments. As Carl put it, "transparency protocols should follow a distinct... View Details
Keywords: by James Heskett
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

founder took on the government, says Takeuchi. “He basically disobeyed a government mandate and said we’re entering anyway  He always had a fighting spirit with others, and with the government.” 6. Encourage the development of practical wisdom in others, especially... View Details
Keywords: by Kristen Senz
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

use the right approach at the right time and change as the situation demands is going to be tough. Not everybody can do it. That's going to distinguish the true leaders from people who are capable but not leaders." Targeting Talent View Details
Keywords: by Martha Lagace
  • 26 Apr 2016
  • First Look

April 26

sustainably, and demanded its suppliers do the same, this would have an impact on its own bottom line and make the world a better place for everyone. Students can explore whether Walmart is making these changes to improve its battered... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2001
  • What Do You Think?

What’s the Future of Corporate Governance?

stakeholder councils" comprising employees, lead customers, suppliers, and others offers a useful solution to the governance vacuum that exists in many large corporations today. Not so fast, says Gopi Vaddi. While agreeing that "customer and View Details
Keywords: by James Heskett
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

team at Harvard Business Press, led by the talented Kathleen Carr, had been generating a host of innovative ideas that naturally aligned with this book's innovative format—the use of artistic illustrations was their suggestion, and we were thrilled to make them a part... View Details
Keywords: by Martha Lagace
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

If they didn't understand it already, executives and corporate managers have learned one huge lesson over the past couple of years: macroeconomics matters. Interest rates. Exchange rates. Trade deficits. The Gross Domestic Product. Inflation. All of these can affect a... View Details
Keywords: by Sean Silverthorne
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

http://harvardbusiness.org/product/how-to-combat-online-ad-fraud/an/F0912D-PDF-ENG Chinese Railroads, Local Society, and Foreign Presence: The Tianjin-Pukou Line in pre-1949 Shandong Author: Elisabeth Köll Publication: In Manchurian... View Details
Keywords: Martha Lagace
  • 31 Jul 2017
  • HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Le is grappling with a host of operational challenges at Pho Hoa that include poor service and variable food delivery times for the menu’s wide array of 150 items. While his father has stepped aside, Tam’s uncle continues to manage the restaurant’s View Details
Keywords: by Julia Hanna; Food & Beverage
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

network of client employees and an equally vast internal network of the firm's employees. The GEP needs to have a deep understanding of the client and its industry in order to identify opportunities and problems where the firm's resources... View Details
Keywords: Martha Lagace
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

people on the front line of an organization are often the first ones to see that change is required. It takes ages for that message to reach the top management, and then it takes a response ages to get back... View Details
Keywords: by Michael Blanding
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

downside consequences are more certain. Google has some 700 employees in China, the best of whom are already finding alternative employment. So de facto, Google is going to be a much smaller entity in China. It seems unlikely to me that... View Details
Keywords: by Sean Silverthorne; Technology
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

by the end of the year." Andrus's experiences and the strategy she employed dovetail nicely with the best advice we heard from a number of self-management experts. Here are their suggestions for overburdened managers. Get Out In View Details
Keywords: by Paul Michelman
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