experience economy - Publications - Faculty & Research

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Topics - HBS Working Knowledge

Satisfaction (23) Customer Value and Value Chain (12) Customers (104) Customization and Personalization (3) Debt Securities (1) Decision Choices and Conditions (43) Decision Making (240) Decisions (10) Demand and Consumers (223) Demography (9) Design (10) Developing... View Details

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Business History - Faculty & Research

and traces the evolution of their environmental strategies in response to growing evidence of pollution and resulting political pressures. The variety of capitalism literature has suggested that the German coordinated market economy model... View Details

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

What makes a successful entrepreneurial leader? Is it the technical brilliance of Bill Gates? The obsessive focus on user experience of Steve Jobs? The vision, passion, and strong execution of Care.com’s Sheila Lirio Marcelo? Or maybe... View Details

Keywords: by HBS Working Knowledge

Profile

Charlotte MacDonald

With four years of consulting experience at Boston Consulting Group behind her, Charlotte MacDonald, realized it was time to reflect on the path before her. "I was having a great experience, I loved the work and people," she... View Details

Keywords: Consulting

15 Sep 2008
Research & Ideas

The Coming Transformation of Social Enterprise

nation's social enterprise organizations. Today, the United States has more than 1.4 million non-profit organizations, and they account for 5 percent of GDP. Annual contributions have grown faster than the economy for years, and experts... View Details

Keywords: by Roger Thompson

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Leadership - Faculty & Research

makes transformational innovations successful, the authors studied two of them at Procter & Gamble: Oral-B iO, a “smart” electric toothbrush that step-changed the experience of oral hygiene, and Always Infinity, a best-in-class menstrual... View Details

25 Jul 2006
First Look

First Look: July 25, 2006

Jones Author's Abstract A noteworthy characteristic of the contemporary global economy is the uneven distribution of world foreign direct investment (FDI). While in the first global economy before 1929 most... View Details

Keywords: Sean Silverthorne

March 2024
Article

Human Capital Affects Religious Identity: Causal Evidence from Kenya

By: Livia Alfonsi, Michal Bauer, Julie Chytilová and Edward Miguel

We study how human capital and economic conditions causally affect the choice of religious denomination. We utilize a longitudinal dataset monitoring the religious history of more than 5,000 Kenyans over 20 years, in tandem with a randomized experiment (deworming) that... View Details

Keywords: Religion; Human Capital; Developing Countries and Economies; Welfare; Kenya

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05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

either back peaceful settlements or support warring groups and continued fighting. Attitudes toward peaceful settlement are expected to be especially obdurate for civilians who have been exposed to violence. In a survey of 1,120 Syrian refugees in Turkey conducted in... View Details

Keywords: Dina Gerdeman

15 Dec 2009
First Look

First Look: Dec. 15, 2009

In the conclusion we discuss aspects of the experience of the gastroenterology labor market that seem to generalize fairly widely. Book: http://www.press.uchicago.edu/presssite/metadata.epl?isbn=9780226032887 Deferred Acceptance... View Details

Keywords: Martha Lagace

06 Sep 2016
Blog Post

What Makes the HBS MBA unique?

As graduation approached this year, I spent more and more time reflecting on my experience at HBS. The last two years have been more than I ever could have imagined, and I’m so incredibly grateful to have had the opportunity to attend... View Details

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

motivation. Should bonuses be tied to quotas or should they be given unconditionally? Is it better to use bonuses as a reward or as punishment? A randomized field experiment at a large Indian company investigated these questions, finding... View Details

Keywords: Sean Silverthorne

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Faculty & Research - Business History

the U.S. South declared secession from the Union. The trigger for the crisis was Abraham... 20 Feb 2024 News Honoring the History of Black Americans in the Military Re: Hise Gibson Senior Lecturer Hise Gibson talks about his experience in... View Details

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Past Issues - Alumni

diversity of backgrounds and experiences but share a few outstanding traits: fearless curiosity, a clear sense of self, and a powerful commitment to community. Conducting Business Remembering the captivating classroom orchestration of... View Details

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

employees subsequently experience authoritative or consultative budgeting, their psychological contracts are breached. Employees who experience psychological contract breach seek redress through budgetary... View Details

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Events - Business & Environment

Trelstad to gain an overview of the rapidly growing field of impact investing. Based on his expertise and years of experience with Bridges Fund Management, Acumen and as the co-chair of Impact Capital Managers, Brian will offer his... View Details

Profile

Christina Byrd

hundred students per class to its polar opposite: UC Berkeley. I was expected to go to a religiously affiliated school or to stay in the South – I left both.” Christina became a political economy major. “I thought I wanted to be in... View Details

16 May 2023
In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

the ecosystem, which means investments in R&D and new product development will be curtailed. The financial system is far stronger today than it was in the Great Financial Crisis, but the economy was already somewhat wobbly. On the... View Details

Keywords: by Avery Forman; Technology; Financial Services

25 Aug 2014
HBS Case

Starbucks Reinvented

of what he wanted to accomplish. The case, Koehn's fourth to focus on Starbucks, opens in February 2007. Schultz, no longer Starbucks' CEO but still its chairman, is worried the company is losing its ability to be true to its values while providing a store View Details

Keywords: by Julia Hanna; Food & Beverage

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

that all showed the same surprisingly lukewarm message about the impact of microfinance on livelihoods. Natalia Rigol: People expected to see shifts in household income, business growth, and consumption, but across the board these View Details

Keywords: by Jen McFarland Flint; Financial Services

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