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  • All HBS Web  (4,707)
    • People  (13)
    • News  (1,208)
    • Research  (2,179)
    • Events  (19)
    • Multimedia  (72)
  • Faculty Publications  (1,244)
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  • 05 Jan 2024
  • Blog Post

Meet The HBS African American Student Union

to thrive academically, socially, and professionally from the moment they get admitted to HBS, to when they graduate, and beyond. Our membership includes more than 200 students and partners who engage in social events, cultural... View Details
  • December 2016 (Revised November 2024)
  • Case

Rajat Gupta

By: Paul Healy and Eugene Soltes
Rajat Gupta, former managing director of McKinsey & Company; a director of Goldman Sachs, Procter & Gamble, and AMR; and a well-known philanthropist, was convicted of engaging in insider trading. The case explores Gupta’s rise and the later legal problems he faced. View Details
Keywords: Insider Trading; McKinsey; Ethics; Crime and Corruption; United States
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Healy, Paul, and Eugene Soltes. "Rajat Gupta." Harvard Business School Case 117-004, December 2016. (Revised November 2024.)
  • April 2023
  • Article

Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below

By: Ting Zhang, Dan Wang and Adam D. Galinsky
Although mentorship is vital for individual success, potential mentors often view it as a costly burden. To understand what motivates mentors to overcome this barrier and more fully engage with their mentees, we introduce a new construct, learning direction, which... View Details
Keywords: Mentoring; Learning Direction; Interpersonal Communication; Learning; Leadership Development
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Zhang, Ting, Dan Wang, and Adam D. Galinsky. "Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below." Academy of Management Journal 66, no. 2 (April 2023): 604–637.
  • Article

Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety

By: Alison Wood Brooks, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton and Maurice Schweitzer
From public speaking to first dates, people frequently experience performance anxiety. And when experienced immediately before or during performance, anxiety harms performance. Across a series of experiments, we explore the efficacy of a common strategy that people... View Details
Keywords: Behavior; Performance; Emotions
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Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton, and Maurice Schweitzer. "Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety." Organizational Behavior and Human Decision Processes 137 (November 2016): 71–85.
  • 15 Sep 2011
  • News

Three Ways to Turn Setbacks into Progress

  • 2021
  • Working Paper

First Law of Motion: Influencer Video Advertising on TikTok

By: Jeremy Yang, Juanjuan Zhang and Yuhan Zhang
This paper engineers an intuitive feature that is predictive of the causal effect of influencer video advertising on product sales. We propose the concept of m-score, a summary statistic that captures the extent to which a product is advertised in the most engaging... View Details
Keywords: Influencer Advertising; Video Advertising; Computer Vision; Machine Learning; Advertising; Online Technology
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Yang, Jeremy, Juanjuan Zhang, and Yuhan Zhang. "First Law of Motion: Influencer Video Advertising on TikTok." Working Paper, March 2021.
  • 14 Jun 2022
  • Blog Post

Meet the HBS Jewish Student Association

global Jewish community, JSA brings members together to celebrate holidays, engage in learning opportunities, and foster the Jewish community on campus and beyond. This year’s JSA is led by the club’s three co-presidents – Emily Blady,... View Details
  • October 2016
  • Case

Turkasset: Bringing Customer-Centricity to Debt Collection

By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
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Campbell, Dennis, and Gamze Yucaoglu. "Turkasset: Bringing Customer-Centricity to Debt Collection." Harvard Business School Case 117-023, October 2016.

    Haiyang Zhang

    Haiyang Zhang is a doctoral student in the Strategy unit at Harvard Business School. He conducts research on corporate and entrepreneurial strategy.

    Prior to pursuing his PhD, Haiyang was an engagement manager at McKinsey & Company, where he served... View Details

    • 2023
    • Working Paper

    Firm Purpose and Problem Wickedness: A Review of the Academic Literature

    By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
    Our understanding of the firm’s role in society has evolved greatly over the past 70 years, with more recent years seeing a sharp rise in interest for how firms can contribute more than profits to society – that is, have a purpose beyond profits. Businesses engaged in... View Details
    Keywords: Mission and Purpose; Problems and Challenges
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    Adelson, Caroline, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price, and Marco Iansiti. "Firm Purpose and Problem Wickedness: A Review of the Academic Literature." Harvard Business School Working Paper, No. 23-063, April 2023.
    • 25 Apr 2023
    • Blog Post

    How Short Intensive Programs (SIPs) Transform Your MBA Learning Journey

    hear from other leaders about how to approach integrating spirituality with being a leader in the workplace, and engage with peers who are wrestling with similar questions. What was the best part of the SIP? Being able to hear candid... View Details

      Boris Groysberg

      Boris Groysberg is a professor of business administration in the Organizational Behavior unit at the Harvard Business School. Currently, he teaches courses on talent management and leadership in the school's MBA and Executive Education programs. He has won numerous... View Details
      Keywords: asset management; banking; brokerage; information technology industry; investment banking industry; professional services
      • Aug 29 2019
      • Testimonial

      Exploring the Nature of Leadership

      • Feb 22 2017
      • Testimonial

      Learning How Board Members Think

      • 25 Aug 2015
      • News

      HBX Launches HBX Live – Harvard Business School’s Virtual Classroom

      • Oct 05 2015
      • Interview

      Improving Firm Performance

      • March 2024
      • Article

      Being Together in Place as a Catalyst for Scientific Advance

      By: Eamon Duede, Misha Teplitskiy, Karim R. Lakhani and James Evans
      The COVID-19 pandemic necessitated social distancing at every level of society, including universities and research institutes, raising essential questions concerning the continuing importance of physical proximity for scientific and scholarly advance. Using customized... View Details
      Keywords: Geographic Location; Power and Influence; Body of Literature; Research
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      Duede, Eamon, Misha Teplitskiy, Karim R. Lakhani, and James Evans. "Being Together in Place as a Catalyst for Scientific Advance." Art. 104911. Research Policy 53, no. 2 (March 2024).
      • 19 May 2021
      • News

      A Key Strategy to Double Your Profitable Growth Give your employees the right insight into the company's bus

      • June 2007 (Revised September 2021)
      • Case

      Thomas J. Watson, IBM and Nazi Germany

      By: Geoffrey Jones, Grace Ballor and Adrian Brown
      Considers the strategy of U.S.-owned IBM, then a manufacturer of punch cards, in Nazi Germany before 1937. Opens with IBM CEO Thomas J. Watson meeting Adolf Hitler in his capacity as President of the International Chamber of Commerce. IBM had acquired a German company... View Details
      Keywords: Business History; Values and Beliefs; Multinational Firms and Management; Corporate Social Responsibility and Impact; Investment; Business and Government Relations; Germany; United States
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      Jones, Geoffrey, Grace Ballor, and Adrian Brown. "Thomas J. Watson, IBM and Nazi Germany." Harvard Business School Case 807-133, June 2007. (Revised September 2021.)
      • December 1981 (Revised June 1984)
      • Case

      SafeCard Services, Inc.

      SafeCard is a rapidly growing service company engaged in direct mail marketing. Professor Briloff is an outspoken accounting critic and accuses SafeCard of engaging in accounting "no-nos." Subsequent to Professor Briloff's analysis, SafeCard's stock price declined... View Details
      Keywords: Ethics; Accounting; Service Industry
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      Bartczak, Norman. "SafeCard Services, Inc." Harvard Business School Case 182-156, December 1981. (Revised June 1984.)
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