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  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

on screen. Harvard Business School’s Amit Goldenberg worked with seven other researchers, including Airbnb executives, to evaluate online strategies for mitigating loneliness. Goldenberg’s findings offer insights for managers and View Details
Keywords: by Michael Blanding
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

interpersonal skills often." Grant Stanley said "rather than dismiss them I have been able to use their skills and abilities to create training materials to share their best practices." Todd Stark mused about how much we... View Details
Keywords: by James Heskett
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details
Keywords: by Martha Lagace
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees   The coronavirus challenge demands an organization-wide, honest conversation that... View Details
Keywords: by Dina Gerdeman
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

organization trains and mentors leaders, how can it retain them? Talented employees thirst for challenging assignments, and they need to be listened to, says Sasser. "If you invest in these people, you... View Details
Keywords: by Martha Lagace
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

they make diagnoses and prescriptions biased by their special training while maintaining their belief that they are putting their patients first. It helps explain why people systematically regard themselves as being much more ethical than... View Details
Keywords: by Jim Heskett
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

plans that are not linked to the organization's strategy. This is extraordinary. (d) Seventy percent of middle managers and more than 90 percent of front-line employees have compensation that is not linked to the strategy. (e) Most... View Details
Keywords: by Martha Lagace
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

things and keep what works.” It is not by chance that nearly all of their private sector examples come from high tech, where employees are being trained in large numbers to routinely conduct experiments that... View Details
Keywords: by James Heskett; Technology
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

recommended) being attentive to the changes in the external environment communicating with middle managers and leading by example, motivating employees to speak, listening to customers.” Several asked whether the phenomenon in question is... View Details
Keywords: by James Heskett
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their View Details
Keywords: by Martha Lagace; Education
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

options such as cost leadership, differentiation, or focus. But the book is full of examples of companies that have dual and even triple advantages. The have an advantage in attracting talent and they charge customers a premium price. In fact, it is precisely because... View Details
Keywords: by Danielle Kost
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

are unique because: They battle against what DeLong called a natural gravitational pull toward alienation within organizational life. "In other words, if you ignore your employees over time, they will start to feel left out and... View Details
Keywords: by Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

have higher management quality, more MBA trained managers, and lower mortality rates. This is true compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint... View Details
Keywords: by Sean Silverthorne
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

employees on company time to make updates and edits to the software for community use that could be used by competitors? New research by Assistant Professor Frank Nagle, a member of the Strategy Unit at Harvard Business School, shows that... View Details
Keywords: by Kristen Senz; Computer
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

or exploring new training methods such as role plays between employees to introduce safety protocols. Overall, a common theme emerging from our interviews is the attempt to deliver a highly individualized HR... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 06 Jun 2008
  • What Do You Think?

Why Don’t Managers Think Deeply?

colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty... View Details
Keywords: by Jim Heskett
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

addressing. The first is, just what are street smarts anyway? The contexts in which the term has come up seem to indicate that they include things like knowing how to close a sale, when to walk away from a deal, when to remain silent, and how to select winners as View Details
Keywords: by James Heskett
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

installed four porcelain Buddha figures for inspiration at the club's training ground before starting in 2008. The Spanish superstar manager Pep Guardiola redesigned the playing philosophy to the successful “tiki-taka-style” as he started... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
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