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Show Results For
- All HBS Web
(364)
- News (79)
- Research (260)
- Events (1)
- Multimedia (2)
- Faculty Publications (38)
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
reviews are actually the single most important input to our new product development process. We make sure that our new products start from the needs that customers express,” Yang said in an interview in 2016. “Traditional businesses... View Details
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
Michael Beer and his coauthors at the Center for Higher Ambition Leadership, the executives underscored the importance of higher-ambition goals, including engaging with and developing employee and customer commitment, contributing to the... View Details
Keywords: by Dina Gerdeman
- 27 Sep 2006
- Research & Ideas
Report From Egypt: Studying Global Influences
group of managers heading every function but also spoke with a cross-section of employees (with translators) and even several customers and partners. Since one of the companies—an IT giant—has been partnering with a major government... View Details
Keywords: by Sean Silverthorne
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
examine whether it was important that you made the decision to bring the bags as opposed to a store policy that requires it," says Karmarkar, noting that some stores obligate customers to bring their own bags; others charge View Details
- 01 Dec 2007
- News
Rediscovering America
rewarding contributions that benefit society; holding government leaders to high standards of conduct; engaging with the world in ways that maximize opportunities for the many; and increasing opportunities for civilian national service.... View Details
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
information like gold, believing that guarding certain company know-how gives them more power. Rather than sharing customer lists that might give another department a hand in making sales, for instance, they squirrel those names away.... View Details
Keywords: by Dina Gerdeman
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
business unit. The reward system needs to be based on unit and individual performance, where performance is measured in terms of profitability. And in order for both of those things to happen, there needs to be a change in the corporate... View Details
Keywords: by Martha Lagace & Hilah Geer
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
Naeem puts much the same sentiment this way: " ... there has to be a defining identity that uniquely defines that idea ... if you do create something, you do own it, until you decide to do otherwise ...." To the degree that View Details
Keywords: by Jim Heskett
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
company had performed well and was gaining momentum. Interline was a rare asset in terms of the scale it had reached. However, there were still unknowns. Would buyers reward Interline with a high valuation multiple that reflected its... View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- First Look
First Look: September 16
between April 2003 and March 2004. The firm's relative performance incentive scheme rewards a worker for outperforming her co-workers. We find that a worker does not act on the monetary incentives to outperform co-workers who share the... View Details
Keywords: Sean Silverthorne
- 01 Sep 2008
- News
Mara Aspinall
1,500-person division is a leader in the emerging field of personalized medicine, which treats cancer and other diseases with customized therapies that take into account the patient’s specific genetic traits. With HBS professor Richard... View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
ability to use customer information for pricing or whether even larger rewards could be found in leveraging the connection to the GM family. However, although jointly selling auto insurance and cars is... View Details
Keywords: Martha Lagace
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
as a reward for his years of loyal service. (Never mind that he has no Internet business experience; he surfs the Web, doesn't he?) Find the simplest, least-demanding thing you can do on the Web. Go for copyware that looks like what... View Details
Keywords: by Rosabeth Moss Kanter
- 14 Feb 2017
- First Look
First Look at New Research: February 14
persistence of behavior modifications between subjects rewarded with a monetary award with subjects that are exposed uniquely to peer pressure. Using hand hygiene performance data from a California hospital, I find that monetary... View Details
Keywords: Sean Silverthorne
- 14 Dec 2010
- First Look
First Look: Dec. 14
that dense network structures lead to fewer norm violations. Coleman (1990) proposed one mechanism generating this relationship and argued that dense networks provide an opportunity structure to reward those who punish norm violators,... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
understand customers and their needs deeply. Develop the ability to respond to this understanding with better-tailored assortments, replenishment of the hits, and timely markdowns on what is left over. Execute well, especially at the... View Details
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 08 Dec 2003
- Research & Ideas
Why Europe Lags in Pharmaceuticals and Biotech
'86). She is global marketing director at Baxter Healthcare. She recalled that while living in the United Kingdom, her children started a lemonade stand but few potential customers even gave it a second glance. In the U.S., she said, you... View Details
- Web
Latin America - Global Activities 2020
conversation with them about the problems they face. One stream of work is thinking about how they manage their internal organization—understanding how changing the ways that they reward their loan officers can motivate them to better... View Details
- 30 Aug 2016
- First Look
August 30, 2016
unconditional compensation in the form of reciprocity to be effective at improving sales force performance only when given as a delayed reward of which the effectiveness decreases with repeated exposure. We also find heterogeneity in the... View Details
Keywords: Carmen Nobel