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Publications

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  • All HBS Web  (328)
    • News  (88)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)

Show Results For

  • All HBS Web  (328)
    • News  (88)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)
← Page 13 of 328 Results →
  • 13 Dec 2016
  • First Look

December 13, 2016

credit cards that could be used in Falabella stores, and Banco Falabella competed with other banks by offering personal banking services. The case covers many of the key questions the leaders of the firm... View Details
Keywords: Carmen Nobel
  • Profile

Mallika Ahluwalia

At Princeton, Mallika Ahluwalia realized she wanted a career in international development. "Having an impact on communities and the world motivates me to go to work every day," she says. After a one-year stint at Catalyst Chicago, creating a grant-funded... View Details
  • 24 Nov 2020
  • Working Paper Summaries

Accounting for Product Impact in the Consumer Finance Industry

Keywords: by George Serafeim and Katie Trinh; Financial Services
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

making the award more lucrative and therefore more salient in the minds of the consumers, or they help consumers accumulate rewards in other ways that could be redeemed in their stores. To solve the challenge of the infrequent vacation traveler, airlines introduced... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 01 Jun 2011
  • News

Alumni Books

credit cards to the cost of a cheeseburger. Net Profit: How to Succeed in Digital Business by David Soskin (MBA ’79) (Wiley) Soskin, the former CEO of Cheapflights Media and current chairman of... View Details
Keywords: Finance; Monetary Authorities-Central Bank; Finance; National Security and International Affairs; Government
  • 01 Jun 2008
  • News

Greed, Gullibility, and Optimism

was folly. Should lenders and borrowers have known that the house of cards would fall? Yes and no. If you believe that eventually what goes up must come down, then we should have known. But with five or six years of double-digit... View Details
Keywords: Deborah Blagg; Finance; Management; Real Estate
  • Web

Preface - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

printer-friendly Introduction Online Exhibition In 1986, Baker Library issued an exhibition catalog titled Coin and Conscience: Popular Views of Money, Credit and Speculation: Sixteenth through Nineteenth Centuries. Catalog of an... View Details
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

financial service firms that serve them, including traditional banks, insurance companies, credit card issuers, and brokers, as well as a host of entrepreneurial ventures in this space. Q: When did you get... View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

their credit card, and then they also supplied the bank's address in the billing address fields. This caused the transaction to fail with the credit card processor. Simply... View Details
  • 26 Aug 2020
  • News

What the Climate Change Movement Can Learn from the Pandemic

users’ credit card purchases and then connects users with offsets they can buy to mitigate their footprint. Part of Pal’s motivation for building Joro was that she wanted a tool that would not only allow her... View Details
  • Profile

Lara Hodgson

get paid immediately for a flat 2.5% merchant fee, which is akin to accepting a credit card for payment but at atypically lower fee. NOWaccount is not a loan or debt, it is simply a revenue accelerator like... View Details
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

times loom, we tend to retreat to our village. Look for cozy hearth-and-home family scenes in advertising to replace images of extreme sports, adventure, and rugged individualism. Zany humor and appeals on the basis of fear are out. Greeting View Details
Keywords: by John Quelch
  • Web

The Art of "Posting" - The Art of American Advertising

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising: The Art of “Posting” National Markets Advertising Products Trade Catalogs... View Details
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

communities throughout the United States to inspire young people to read. Visa operates the world's leading consumer credit card payment system. Although there is no obvious connection between the View Details
Keywords: by James Austin
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

By now, it’s an expected right-of-passage. As you enter credit card information for an online purchase, up pops two familiar words: “Privacy Notice.” Does seeing those words make you more confident about the... View Details
Keywords: by Michael Blanding; Retail
  • 01 Apr 2000
  • News

Q & A: A Conversation with IRS Chief Charles Rossotti

technology and customer relations, are models you'd like to emulate. Technology and customer relations are keys toward helping taxpayers have confidence in us and the way we do business. So we are looking at the private sector, particularly at companies such as View Details
Keywords: Garry Emmons
  • Web

Brand Name Management - The Art of American Advertising

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising: Brand Name Management National Markets Advertising Products Trade... View Details
  • 09 Aug 2016
  • First Look

August 9, 2016

Corporation suffered one of the largest cyber breaches to date. The breach that occurred during the busy holiday shopping season resulted in personal and credit card information of approximately 110 million... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2018
  • News

Democratizing Funding, Diversifying Funders

week, a handful of new companies open themselves up to the public through Republic’s platform, where it often takes just $25 and a credit card to buy in. (In Roomi’s case, the minimum investment on Republic... View Details
Keywords: Sasha Issenberg
  • December 2012 (Revised October 2022)
  • Case

Plastiq

By: Jeffrey J. Bussgang, Gaurav Jain, Liroy Haddad, Luke Langford and Matt Noble
The young CEO of a venture-backed startup needs to figure out his go to market strategy and the right profile for his first key sales hires. Should he develop partnerships with channels that would provide leverage or build out a direct sales force? And should the sales... View Details
Keywords: Payments; Sales; Channels; Credit Cards; Digital Platforms; Selection and Staffing; Cost vs Benefits; Salesforce Management; Marketing Channels; Business Startups; Business Strategy; Marketing Strategy; Partners and Partnerships; Management Systems
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Bussgang, Jeffrey J., Gaurav Jain, Liroy Haddad, Luke Langford, and Matt Noble. "Plastiq." Harvard Business School Case 813-125, December 2012. (Revised October 2022.)
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