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  • All HBS Web  (10,125)
    • People  (41)
    • News  (3,268)
    • Research  (4,099)
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  • October 1992 (Revised October 1993)
  • Case

MCI Communications Corporation: National Accounts Program (Condensed)

By: Frank V. Cespedes
Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major... View Details
Keywords: Accounting; Decision Choices and Conditions; Training; Compensation and Benefits; Management Practices and Processes; Marketing Strategy; Groups and Teams; Sales
Citation
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Cespedes, Frank V. "MCI Communications Corporation: National Accounts Program (Condensed)." Harvard Business School Case 593-044, October 1992. (Revised October 1993.)
  • 2000
  • Working Paper

How Communication Improves Efficiency in Bargaining Games

By: Kathleen L. McGinn, Leigh Thompson, Robert Gibbons and Max Bazerman
Citation
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McGinn, Kathleen L., Leigh Thompson, Robert Gibbons, and Max Bazerman. "How Communication Improves Efficiency in Bargaining Games." Harvard Business School Working Paper, No. 01-018, October 2000.
  • September 2009 (Revised August 2010)
  • Case

Congressional Candidate Dan Silver and KNP Communications

By: Amy J.C. Cuddy and Nithyasri Sharma
In the 2006 election cycle, Ron Klein was running for the U.S. Congressional seat from Florida's 22nd District. He was up against Rep. Clay Shaw, a popular 26-year incumbent with significant name recognition in the district. Leading up to the election, Klein's campaign... View Details
Keywords: Interpersonal Communication; Competency and Skills; Political Elections; Personal Characteristics; Public Administration Industry; Florida
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Cuddy, Amy J.C., and Nithyasri Sharma. "Congressional Candidate Dan Silver and KNP Communications." Harvard Business School Case 910-013, September 2009. (Revised August 2010.)
  • April 2008
  • Article

Getting Clear About Communities in Open Innovation

By: Joel West and Karim R. Lakhani
Keywords: Civil Society or Community; Innovation and Invention
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West, Joel, and Karim R. Lakhani. "Getting Clear About Communities in Open Innovation." Industry and Innovation 15, no. 2 (April 2008).
  • 01 Sep 1974
  • Conference Presentation

Social Multiplier Effects in Community Economic Development

By: R. M. Kanter and B. A. Stein
Keywords: Development Economics; Civil Society or Community
Citation
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Kanter, R. M., and B. A. Stein. "Social Multiplier Effects in Community Economic Development." Paper presented at the American Sociological Association Annual Meeting, Montreal, September 01, 1974.
  • 16 Nov 2021
  • Cold Call Podcast

Can Mass General Brigham Diversify Its Community of Innovators?

Keywords: Re: Katherine B. Coffman; Health
  • October 2021
  • Teaching Note

Threadless: The Renewal of an Online Community

By: Shane Greenstein, Karim Lakhani and Christian Godwin
Teaching Note for HBS Case No. 621-056. View Details
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Greenstein, Shane, Karim Lakhani, and Christian Godwin. "Threadless: The Renewal of an Online Community." Harvard Business School Teaching Note 622-063, October 2021.
  • March 2018
  • Teaching Note

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Teaching Note for HBS No. 118-009. View Details
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Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Teaching Note 118-022, March 2018.
  • 2007
  • Working Paper

Ethnic Scientific Communities and International Technology Diffusion

By: William R. Kerr
Citation
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Kerr, William R. "Ethnic Scientific Communities and International Technology Diffusion." Harvard Business School Working Paper, No. 06-022, April 2007. (forthcoming in The Review of Economics and Statistics.)
  • January 2000 (Revised October 2002)
  • Case

Cambridge Hospital Community Health Network - The Primary Care Unit

By: V.G. Narayanan, Lisa Brem and Ryan Moore
The Cambridge Hospital Community Health Network needed to gain a better understanding of its unit-of-service costs, which had been rising at a rate of 10% per year. The network's step-down costing system gave only aggregate costing information, and there was some... View Details
Keywords: Activity Based Costing and Management; Health Care and Treatment; Cost Accounting; Cost; Network Effects; Health Industry; Service Industry; Massachusetts
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Narayanan, V.G., Lisa Brem, and Ryan Moore. "Cambridge Hospital Community Health Network - The Primary Care Unit." Harvard Business School Case 100-054, January 2000. (Revised October 2002.)
  • January–February 2013
  • Article

Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities

By: Christopher Marquis, Gerald F. Davis and Mary Ann Glynn
We examine the link between corporations and community by showing how corporate density interacts with the local social and cultural infrastructure to affect the growth and decline of the number of local nonprofits between 1987 and 2002. We focus on two sub-populations... View Details
Keywords: Business and Community Relations; Civil Society or Community; Business Model; For-Profit Firms; Business Growth and Maturation; Profit; Local Range; Welfare or Wellbeing; Business Processes; Corporate Entrepreneurship; Trends; Management Practices and Processes; United States
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Marquis, Christopher, Gerald F. Davis, and Mary Ann Glynn. "Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities." Organization Science 24, no. 1 (January–February 2013): 39–57. (Read a summary of the article in Stanford Social Innovation Review.)
  • Fall 2015
  • Article

Doing Well by Doing Good? Community Development Venture Capital

By: Josh Lerner and Anna Kovner
This paper examines the investments and performance of community development venture capital (CDVC). We find substantial differences between CDVC and traditional venture capital (VC) investments: CDVC investments are far more likely to be in nonmetropolitan regions and... View Details
Keywords: Social Enterprise; Venture Capital
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Lerner, Josh, and Anna Kovner. "Doing Well by Doing Good? Community Development Venture Capital." Journal of Economics & Management Strategy 24, no. 3 (Fall 2015): 643–663.
  • 2001
  • Article

From Community of Innovation to Community of Inertia: The Rise and Fall of the Akron Tire Cluster

By: Don Sull
Citation
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Sull, Don. "From Community of Innovation to Community of Inertia: The Rise and Fall of the Akron Tire Cluster." Academy of Management Proceedings and Membership Directory (2001).
  • April 2020
  • Article

Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment

By: Yasin Ozcan and Shane Greenstein
Using patent data from 1976 to 2010 as indicators of inventive activity, we determine the concentration level of where inventive ideas originate and then examine how and why those concentrations change over time. The analysis finds pervasive deconcentration in every... View Details
Keywords: Deconcentration; Technological Innovation; Innovation Leadership; Patents; Market Entry and Exit; Telecommunications Industry
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Ozcan, Yasin, and Shane Greenstein. "Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment." Industrial and Corporate Change 29, no. 2 (April 2020): 241–263. (Winner of the Industry Studies Association 2021 Ralph Gomory Award for Best Paper.)
  • March 1979
  • Article

Determinants of Subunit Communication Structure: A Contingency Analysis

By: Michael Tushman
Keywords: Communication; Theory
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Tushman, Michael. "Determinants of Subunit Communication Structure: A Contingency Analysis." Administrative Science Quarterly 24, no. 1 (March 1979): 82–98.
  • winter 1979
  • Article

Managing Communication Networks in Research and Development Laboratories

By: Michael Tushman
Keywords: Research and Development; Communication; Management
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Tushman, Michael. "Managing Communication Networks in Research and Development Laboratories." MIT Sloan Management Review 20, no. 2 (winter 1979): 37–49.
  • September 2006 (Revised May 2008)
  • Supplement

Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (B)

By: V. Kasturi Rangan, Brooke Barton and Ezequiel Reficco
Engaging local stakeholders and building strong relations has become a strategic imperative for multinational firms in the often politically charged mining, oil, and gas sectors. For BHP Billiton, the world's second largest mining company, its Tintaya copper mine in... View Details
Keywords: Corporate Social Responsibility and Impact; Mining Industry
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Rangan, V. Kasturi, Brooke Barton, and Ezequiel Reficco. "Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (B)." Harvard Business School Supplement 507-030, September 2006. (Revised May 2008.)
  • 2011
  • Chapter

The Embeddedness of Social Entrepreneurship: Understanding Variation across Local Communities

By: Christian Seelos, Johanna Mair, Julie Battilana and M. Tina Dacin
Social enterprise organizations (SEOs) arise from entrepreneurial activities with the aim to achieve social goals. SEOs have been identified as alternative and/or complementary to the actions of governments and international organizations to address poverty and... View Details
Keywords: Social Entrepreneurship; Civil Society or Community; Local Range
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Seelos, Christian, Johanna Mair, Julie Battilana, and M. Tina Dacin. "The Embeddedness of Social Entrepreneurship: Understanding Variation across Local Communities." In Communities and Organizations. Vol. 33, edited by Christopher Marquis, Michael Lounsbury, and Royston Greenwood, 333–363. Research in the Sociology of Organizations. Emerald Group Publishing, 2011.
  • November 2000
  • Case

Building Brand Community on the Harley-Davidson Posse Ride (Multimedia Case)

Concerns the second Harley-Davidson Posse Ride, a grueling 2,300 mile, 10-day trek from South Padre Island, TX to the Canadian border that is billed "for serious riders only." Harley Owner's Group (H.O.G.) Director Mike Keefe must decide whether this rolling rally... View Details
Keywords: Customer Focus and Relationships; Brands and Branding; Motorcycle Industry
Citation
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Fournier, Susan M., James McAlexander, John Schouten, and Sylvia Sensiper. "Building Brand Community on the Harley-Davidson Posse Ride (Multimedia Case)." Harvard Business School Multimedia/Video Case 501-009, November 2000.
  • 2001
  • Book

Communications Policy in Transition: The Internet and Beyond

By: Benjamin M. Compaine and Shane Greenstein
Citation
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Compaine, Benjamin M., and Shane Greenstein. Communications Policy in Transition: The Internet and Beyond. MIT Press, 2001.
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