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  • Web

Student Research - Doctoral

Markets 1 results Ranjay Gulati Organizational Behavior , Entrepreneurial Management 1 results Samuel G. Hanson Finance 1 results Robert S. Huckman Technology and Operations... View Details
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Awarded the Marvin Bower Fellowship in 2009 by Harvard Business School in honor of Marvin Bower (MBA '30) to support research by outstanding scholars. Charles C.Y. Wang : Won the Outstanding Teaching... View Details
  • November 2018
  • Case

Swissgrid: Enterprise Risk Management in a Digital Age

By: Robert S. Kaplan and Anette Mikes
Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation and liberalization of the European energy market. With 41 connections to other European... View Details
Keywords: Enterprise Risk Management; Energy Transmission; Risk and Uncertainty; Risk Management; Energy; Energy Industry; Utilities Industry; Switzerland
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  • Web

Health Care - Faculty & Research

Publications Faculty Michael E. Porter Regina E. Herzlinger Robert S. Kaplan Robert S. Huckman Amy C. Edmondson... View Details
  • Web

Courses | Social Enterprise | Harvard Business School

Senior Lecturer Robert F. White Social Entrepreneurship and Systems Change (Fall Q1Q2) Lecturer Gerald Chertavian; Senior Lecturer Brian Trelstad Sustainable Investing (Fall Q2) Senior Lecturer Vikram S.... View Details
  • August 2011 (Revised August 2012)
  • Case

JetBlue Airways: Deicing at Logan Airport

By: Douglas Fearing and Robert S. Huckman
The case explores a deicing capacity expansion decision made by JetBlue at Boston Logan International Airport in the summer of 2010. The need for capacity expansion was driven by significant challenges faced during the previous winter combined with substantial... View Details
Keywords: Operational Disruptions; Strategic Planning; Disruption; Cost vs Benefits; Air Transportation; Service Operations; Logistics; Operations; Air Transportation Industry; Boston
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  • April 2010
  • Module Note

Balancing Specialization and Diversification in Operations

By: Robert S. Huckman
This note describes a module—taught as part of Operations Strategy, a second–year MBA elective at Harvard Business School—that helps students understand and manage the tradeoff between specialization and diversification in operations. The module introduces students to... View Details
Keywords: Operations; Diversification; Organizational Design; Curriculum and Courses
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  • Web

Faculty & Research - Global

California is ahead of Germany in electrifying transportation by several metrics, including the number of public charging stations. We show that variation in the politics of coordination in California and Germany explains the different... View Details
  • January 2024
  • Article

A Cost Model for a Low Threshold Clinic Treating Opioid Use Disorder

By: Sarah E. Wakeman, Elizabeth Powell, Syed Shehab, Grace Herman, Laura Kehoe and Robert S. Kaplan
The US fee-for-service payment system under-reimburses clinics offering access to comprehensive treatments for opioid use disorder (OUD). The funding shortfall limits a clinic’s ability to expand and improve access, especially for socially marginalized patients with... View Details
Keywords: Health Care and Treatment; Cost; Equality and Inequality; Health Industry
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  • Web

Podcast - Business & Environment

science to state and federal leadership roles. He highlights how the clean energy transition in the United States is being driven by public policy, community engagement, and new funding through the Bipartisan Infrastructure Law and the... View Details
  • January 2008
  • Article

Mastering the Management System

By: Robert S. Kaplan and David P. Norton
Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details
Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy
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  • 2010
  • Working Paper

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
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  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

outcomes for every patient. January 2018 HBS Case Collection Medtronic: Navigating a Shifting Healthcare Landscape by Robert S. Kaplan, Michael E. Porter, Thomas W. Feeley and... View Details
  • Web

Team - Institute For Strategy And Competitiveness

School, Harvard Law School, Dell Medical School, and the International Consortium for Health Outcomes Measurement. Harvard Business School Michael E. Porter M.B.A., Ph.D., Bishop William Lawrence University Professor Robert View Details
  • Web

Research - Global

the United States By: Robin Greenwood , David S. Scharfstein and Robert Ialenti This article surveys the literature on the historical growth and transformation of the U.S. financial sector. The sector... View Details
  • Web

Impact Stories - Impact Stories

Founder’s Mission to Meet a Need for Obesity Care Re: Jon M. Jachimowicz Play Health Minute: An Introduction to Faculty Research HBS Faculty Play Health Minute: Can Non-traditional Health Care Companies Impact the Health Sector? Professor View Details
  • Research Summary

Consumerism and the Distributed Delivery of Health Care

By: Robert S. Huckman
This stream of Professor Huckman's work examines the growing tendency for health care to be delivered in a more distributed manner. Examples of this phenomenon include health IT, teleradiology, medical travel, remote monitoring of chronic medical conditions, and retail... View Details
  • Web

Resources - Christensen Center for Teaching & Learning

Practical Guide by E. Anderson & B. Schiano This book gives practical advice on how to teach with cases at institutions where it is not the primary pedagogy. 2003 McGraw-Hill/Irwin Socrates' Muse: Reflections on Effective Case Discussion... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Operations Management Society (POMS). Robert S. Huckman : Awarded the Inaugural David J. Fine Distinguished Visiting Professor in Healthcare Administration from the University... View Details
  • Web

Increasing Value in Care Delivery - Health Care

through improving operations is the focus of Professor Robert Huckman’s research, MBA course curriculum, and Executive Education teaching. Huckman is the faculty chair of the HBS Health Care Initiative and... View Details