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Publications

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  • All HBS Web  (558)
    • News  (156)
    • Research  (329)
    • Multimedia  (27)
  • Faculty Publications  (313)

Show Results For

  • All HBS Web  (558)
    • News  (156)
    • Research  (329)
    • Multimedia  (27)
  • Faculty Publications  (313)
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  • Conference Presentation

Building and Leading Customer Centric Organizations

By: Ranjay Gulati
Keywords: Organizations; Customer Focus and Relationships
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Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Hong Kong.)
  • March – April 2010
  • Article

Is Your Company a Pusher or a Partner?

By: Ranjay Gulati
Keywords: Business Ventures; Partners and Partnerships
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Gulati, Ranjay. "Is Your Company a Pusher or a Partner?" Chief Executive (March–April 2010).
  • January 7, 2009
  • Journal Article

Czar Power

By: Ranjay Gulati
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Gulati, Ranjay. "Czar Power." Forbes.com (January 7, 2009). (Commentary.)
  • 08 Jun 2010
  • First Look

First Look: June 8

Epstein, and Kristi Yuthas Publication:In Scaling Social Impact: New Thinking, edited by Paul Bloom and Edward Skloot. Palgrave Macmillan, forthcoming An abstract is unavailable at this time. Order this Book:... View Details
Keywords: Martha Lagace
  • August 2021
  • Case

Livongo: Scaling a Purpose-Driven Organization in Healthcare

By: Ranjay Gulati, Aseem Shukla and Reva Nohria
When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details
Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry
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Gulati, Ranjay, Aseem Shukla, and Reva Nohria. "Livongo: Scaling a Purpose-Driven Organization in Healthcare." Harvard Business School Case 422-017, August 2021.
  • 2011
  • Article

How Do Networks Matter? The Performance Effects of Interorganizational Networks

By: Ranjay Gulati, D. Lavie and Ravi Madhavin
A growing body of research suggests that an organization's ties to other organizations furnish resources that bestow various benefits. Scholars have proposed different perspectives on how such networks of ties shape organizational behavior and performance outcomes, but... View Details
Keywords: Management Systems; Organizational Design; Performance; Performance Effectiveness; Networks; Partners and Partnerships; Research; Perspective; Value
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Gulati, Ranjay, D. Lavie, and Ravi Madhavin. "How Do Networks Matter? The Performance Effects of Interorganizational Networks." Research in Organizational Behavior 31 (2011): 207–224.
  • May 2022
  • Teaching Note

Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2)

By: Ranjay Gulati and Bradley Turner
Teaching Note for HBS Case Nos. 420-037, 420-038, and 420-039. View Details
Keywords: Alliances; Organizational Change and Adaptation; Organizations; Emerging Markets; Auto Industry
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Gulati, Ranjay, and Bradley Turner. "Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2)." Harvard Business School Teaching Note 422-087, May 2022.
  • August 2019
  • Supplement

Volkswagen: An Alliance Breaks Down (B1)

By: Ranjay Gulati and Saloni Chaturvedi
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Gulati, Ranjay, and Saloni Chaturvedi. "Volkswagen: An Alliance Breaks Down (B1)." Harvard Business School Supplement 420-038, August 2019.
  • August 2019
  • Case

Volkswagen and Suzuki (A): A Match Made in Heaven?

By: Ranjay Gulati and Saloni Chaturvedi
The alliance between Volkswagen and Suzuki in 2009 was expected to help Volkswagen become the world’s largest carmaker and Suzuki gain expertise in fuel-efficient technologies. In addition, each promised to help the other in the two largest emerging markets. While... View Details
Keywords: Alliances; Problems and Challenges; Auto Industry
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Gulati, Ranjay, and Saloni Chaturvedi. "Volkswagen and Suzuki (A): A Match Made in Heaven?" Harvard Business School Case 420-037, August 2019.
  • Article

Start-Ups That Last: How to Scale Your Business

By: Ranjay Gulati and Alicia DeSantola
Keywords: Organizational Growth; Business Growth and Maturation; Entrepreneurship
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Gulati, Ranjay, and Alicia DeSantola. "Start-Ups That Last: How to Scale Your Business." Harvard Business Review 94, no. 3 (March 2016): 54–61. (Reprinted in the Harvard Business Review OnPoint Winter 2016 "Launch a Start-Up That Lasts" Edition.)
  • Aug 2013
  • Conference Presentation

Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks

By: Ranjay Gulati and Luciana Silvestri
Keywords: Ambiguity; Cognition; Collaboration; Networks; Organizational Design; Cognition and Thinking
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Gulati, Ranjay, and Luciana Silvestri. "Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks." Paper presented at the Academy of Management Annual Meeting, Lake Buena Vista (Orlando), FL, August 2013.
  • 2015
  • Chapter

From Periphery to Core: A Process Model for Embracing Sustainability

By: Luciana Silvestri and Ranjay Gulati
There is a growing call for business enterprises to adopt sustainability principles and practices, yet many established organizations continue to struggle in their quest to embrace them. In this chapter, we analyze how organizations that relegate sustainability to the... View Details
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Silvestri, Luciana, and Ranjay Gulati. "From Periphery to Core: A Process Model for Embracing Sustainability." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • April 2013
  • Supplement

Jones Lang LaSalle 2001–2012 Video Supplement

By: Ranjay Gulati and Luciana Silvestri
Keywords: Organizational Evolution; Organizational Change and Adaptation; Strategy; Organizational Structure
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Gulati, Ranjay, and Luciana Silvestri. "Jones Lang LaSalle 2001–2012 Video Supplement." Harvard Business School Video Supplement 413-704, April 2013.
  • March 2013 (Revised October 2013)
  • Case

Corporate Solutions at Jones Lang LaSalle (2001) (A)

By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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Gulati, Ranjay, and Luciana Silvestri. "Corporate Solutions at Jones Lang LaSalle (2001) (A)." Harvard Business School Case 113-114, March 2013. (Revised October 2013.)
  • March – April 2008
  • Article

Does Familiarity Breed Trust? Revisiting the Antecedents of Trust

By: Ranjay Gulati and Maxim Sytch
Keywords: Trust
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Gulati, Ranjay, and Maxim Sytch. "Does Familiarity Breed Trust? Revisiting the Antecedents of Trust." Managerial and Decision Economics 29 (March–April 2008): 165–190.
  • December 1998
  • Article

The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances

By: Ranjay Gulati and Harbir Singh
Keywords: Design; Cooperation; Management; Cost; Strategy; Alliances
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Gulati, Ranjay, and Harbir Singh. "The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances." Administrative Science Quarterly 43, no. 4 (December 1998): 781–814.
  • April 2005
  • Article

The Quest for Customer Focus

By: Ranjay Gulati and James Oldroyd
Keywords: Customer Focus and Relationships
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Gulati, Ranjay, and James Oldroyd. "The Quest for Customer Focus." Harvard Business Review 83, no. 4 (April 2005): 2004–2005.
  • 17 Jun 2014
  • First Look

First Look: June 17

http://pubsonline.informs.org/doi/abs/10.1287/mnsc.2013.1825 August 2013 Academy of Management Journal Relational Pluralism Within and Between Organizations By: Shipilov, Andrew, Ranjay Gulati, Martin Kilduff, Stan Li, and Wenpin Tsai... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2010
  • First Look

First Look: April 27

select reimportation of exported ideas. Put otherwise, top North American journals tend to reimport ideas authored (and exported) by select North American scholars in Organizations Studies. Third, we discuss the implications of this... View Details
Keywords: Martha Lagace
  • April 2022
  • Teaching Note

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Eppa Rixey
Teaching Note for HBS Case No. 421-052. View Details
Keywords: Information Technology; Information Infrastructure; Applications and Software; Leadership; Organizational Change and Adaptation; Corporate Strategy; Technology Industry
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Gulati, Ranjay, and Eppa Rixey. "Transforming BlackBerry: From Smartphones to Software." Harvard Business School Teaching Note 422-086, April 2022.
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