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Publications

Publications

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  • All HBS Web  (558)
    • Faculty Publications  (265)

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    • All HBS Web  (558)
      • Faculty Publications  (265)

      by Ranjay GulatiRemove by Ranjay Gulati →

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      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Milan.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Boston.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Hong Kong.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Manila.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in New York City.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Chicago.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Paris.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Tokyo.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in San Francisco.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Singapore.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Mumbai.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
      Related
      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in New Delhi.)
      • Forthcoming
      • Other Book

      Cultivating Courage

      By: Ranjay Gulati
      Citation
      Related
      Gulati, Ranjay. Cultivating Courage. HarperCollins, forthcoming. (Book Manuscript in Preparation for Harper Collins.)
      • Research Summary

      Customer-Centricity as a Vehicle for Organic Growth

      By: Ranjay Gulati
      This body of work examines the mechanics of how firms grow profitably in commoditizing markets. Underlying the "customer-centricity" that many firms embrace today is a factor that will determine their success with this effort: enabling collaboration across... View Details
      • Teaching Interest

      Designing and Executing Corporate Revitalization

      By: Ranjay Gulati
      Given today's turbulent environment, business leaders are seeking a new path to success for their companies. But while many firms talk about transforming themselves around current trends such as digitization and remote work, most struggle when it comes to... View Details
      • Teaching Interest

      Driving Organizational Agility - Virtual

      By: Ranjay Gulati
      Today's businesses must be alert to changes in the external environment, develop competitive strategies quickly—and adapt the organization to execute. In this virtual program, you'll explore organizational structures and processes that have enabled businesses to... View Details
      • Research Summary

      Dynamics of Network Formation

      By: Ranjay Gulati
      An ongoing research project with my doctoral students extends my previous line of inquiry by examining some of the evolutionary dynamics of small-world networks. Diverging from recent research that has analyzed static small worlds, we have adopted a dynamic view of the... View Details
      • Research Summary

      Governance of Interorganizational Exchange

      By: Ranjay Gulati
      In a series of papers, I examine the antecedents and consequences of governance choices in exchange relations. Using data from the automotive industry, a coauthor and I have examined the dynamics associated with the social and contractual structure of sourcing... View Details
      • Forthcoming
      • Book

      How to Be Bold: The Surprising Science of Everyday Courage

      By: Ranjay Gulati
      What leads people to speak truth to power, share bold new ideas, or put their lives on the line? Most of us chalk it up to personality, presuming that our heroes are naturally fearless. But what if courage isn’t simply a matter of personality? What if it’s something... View Details
      Keywords: Personal Characteristics; Personal Development and Career
      Citation
      Purchase
      Related
      Gulati, Ranjay. How to Be Bold: The Surprising Science of Everyday Courage. HarperCollins, forthcoming.
      • Conference Presentation

      Macro Organizational Behavior Society Conference

      By: Ranjay Gulati
      Keywords: Organizations; Behavior
      Citation
      Related
      Gulati, Ranjay. "Macro Organizational Behavior Society Conference." . (Hosted by Ranjay Gulati and Marshall Meyer in Oct. 2010 at HBS.)
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