by Paul Novosad - Publications - Faculty & Research

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today. Government-imposed quarantines,... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

05 Dec 2012
What Do You Think?

Should Managers Bother Listening to Predictions?

that we have invested in significantly to understand deeply I'll trust our predictions. And I'll trust the prediction more if it's (from) someone who has an unbiased 3rd party interest in the outcome." Paul Lepley added that... View Details

Keywords: by James Heskett

10 Mar 2011
What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details

Keywords: by James Heskett

01 May 2009
What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient suggested View Details

Keywords: by Jim Heskett

17 Nov 2015
Lessons from the Classroom

How Activist Investors Became Respectable

buyout raiders of the 1980s eventually morphed into the legitimate private equity business, greenmailers of a generation ago are now taken seriously as hard-nosed change agents who may be doing the right thing when they take on management View Details

Keywords: by Joseph Fuller; Financial Services; Banking

17 Jul 2017
Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

to the reality that race issues in major metropolitan cities had to be addressed. The third instance came in the 1990s when global opportunities arose for US-based companies to lead their respective industries through a sustained period of growth. This latest... View Details

Keywords: by Bill George

01 Feb 2017
What Do You Think?

Is the Next Jobs Crisis Just Ahead?

have in manufacturing). Joan, while commenting that “the issue is multi-dimensional and complex,” observed that: “Things seem to be changing faster than we as humans can adapt ” Paul injected some humor into an ominous-sounding comment... View Details

Keywords: by James Heskett; Service

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

can actually use." Paul Hamilton-Smith opined that software companies "mostly subsist from their renewal revenue stream. That stream is generated by 'new and improved' software versions." And... View Details

Keywords: by James Heskett; Computer; Technology

09 Sep 2013
Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details

Keywords: by Carmen Nobel

November 2011 (Revised February 2012)
Case

Greater Minneapolis-St. Paul: Building on a Diversified Base

By: William W. George

Since the 1970s, the Minneapolis-St. Paul metropolitan region (MSP) had outpaced the nation in job creation and income per capita. MSP's diversified base of industry clusters had enabled the region to adapt to economic downturns and an exodus of major corporate... View Details

Keywords: Industry Clusters; Employment; Organizations; Transformation; Economic Slowdown and Stagnation; Minneapolis; Saint Paul

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08 Aug 2016
Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

rejiggering to compete in our ever-more-mobile, Internet-dependent society. Recovering from crisis requires more than a push-button response. Source: Olivier Le Moal Margolis, who co-wrote a Harvard Business Review article called How to Bounce Back from Adversity with... View Details

Keywords: by Dina Gerdeman

April 2002 (Revised May 2003)
Case

Nghe An Tate & Lyle Sugar Company (Vietnam)

By: Benjamin C. Esty, Frank J. Lysy and Carrie Ferman

In September 1998, Paul Cooper, Tate & Lyle's finance director for international investments, asked the International Finance Corp. (IFC) to consider lending up to $45 million to finance a $90 million sugar mill in northern Vietnam. Ewen Cobban, an IFC agricultural... View Details

Keywords: Business and Government Relations; Food and Beverage Industry; Viet Nam

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03 Dec 2012
HBS Case

HBS Cases: Against the Grain

Rospil.info, coauthored with HBS professor Paul M. Healy and research associate Matthew Shaffer, focuses on the Russian anticorruption blogger Alexey Navalny, who advocates tech-savvy ways to expose and encourage prosecution of unethical... View Details

Keywords: by Martha Lagace; Food & Beverage

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating throughout the organization. Over... View Details

Keywords: by Bill George

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

approach to the presidency. Their insights follow. Real estate rarely a zero-sum game John D. Macomber, Senior lecturer of business administration You have to start by distinguishing between a branding operation that’s supported View Details

Keywords: by Christina Pazzanese

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

'leadership'." Today's leadership heroes, however, stimulated debate about just what constitutes leadership. It is an important discussion, as several pointed out. Paul Stavrand put it this way: " we need to be concerned about... View Details

Keywords: by James Heskett; Service

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

Sloan Foundation Program on the Corporation as a Social Institution, and the John E. Rovensky Fellowship Fund. He was interviewed by Laura Linard, the director of HBS Historical Collections.Linard: Can you describe your research interests... View Details

Keywords: by Laura Linard; Banking; Financial Services

19 Oct 2011
Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details

Keywords: by Garry Emmons; Construction; Real Estate

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

a series of meetings so as to surface and test a set of core strategic assumptions. Or they might assign someone to play the devil's advocate so as to ensure that a thorough critique and risk assessment of a proposal has been conducted before moving forward. View Details

Keywords: by Martha Lagace

08 Dec 2003
Research & Ideas

Is That Really Your Best Offer?

like to think we can gauge someone's sincerity and commitment by the look in her eyes or the firmness of her handshake. After all, a bargainer who yields to a demand is said to have "blinked." And if we reach agreement, it's... View Details

Keywords: by Michael Wheeler

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