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    • Research  (381)
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  • All HBS Web  (430)
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  • June 2013
  • Teaching Note

HGRM: Bringing Back High Touch Hospitality

By: Lynda M. Applegate and Gabriele Piccoli
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Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Teaching Note 813-192, June 2013.
  • February 2008 (Revised September 2010)
  • Case

LeapFrog Enterprises

By: Lynda M. Applegate and Elizabeth Collins
Explores the success factors leading to the company's rise to the number three ranking in the aggressively competitive toy industry. LeapFrog has made the strategic decision to expand beyond the toy industry and enter the educational technology and services industry.... View Details
Keywords: Business Model; Entrepreneurship; Growth and Development Strategy; Market Entry and Exit; Expansion; Consumer Products Industry; Education Industry
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Applegate, Lynda M., and Elizabeth Collins. "LeapFrog Enterprises." Harvard Business School Case 808-109, February 2008. (Revised September 2010.)
  • August 2004 (Revised September 2005)
  • Case

Canyon Ranch

By: Lynda M. Applegate and Gabriele Piccoli
How should Canyon Ranch leverage its uniqueness in the face of increasing competition and an entrenched customer definition of the firm? The firm is attempting to create demand for return visits and foster the customization and personalization of the Canyon Ranch... View Details
Keywords: Customer Relationship Management; Information Technology; Growth and Development Strategy; Competitive Strategy; Experience and Expertise; Analytics and Data Science; Customization and Personalization
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Applegate, Lynda M., and Gabriele Piccoli. "Canyon Ranch." Harvard Business School Case 805-027, August 2004. (Revised September 2005.)
  • July 2003 (Revised August 2003)
  • Case

Global Healthcare Exchange

By: Lynda M. Applegate and Jamie Ladge
Founded in March 2000 at the height of the dot-com bubble, Global Healthcare Exchange (GHX) was one of 90 online marketplaces in the health care industry. The company's founders were among the largest suppliers in the industry, including Johnson & Johnson, GE Medical,... View Details
Keywords: Mergers and Acquisitions; Entrepreneurship; Price; Leadership; Growth and Development Strategy; Supply and Industry; Organizational Design; Expansion; Internet and the Web; Valuation; Health Industry
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Applegate, Lynda M., and Jamie Ladge. "Global Healthcare Exchange." Harvard Business School Case 804-002, July 2003. (Revised August 2003.)
  • September 2002
  • Teaching Note

Joe Smith's Closing Analysis (A,B,&C) (TN)

By: Rakesh Khurana and Lynda M. Applegate
Teaching Note for (9-803-046), (9-803-047), and (9-803-048). View Details
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Khurana, Rakesh, and Lynda M. Applegate. "Joe Smith's Closing Analysis (A,B,&C) (TN)." Harvard Business School Teaching Note 803-049, September 2002.
  • October 2002 (Revised February 2003)
  • Case

Joe Smith's Closing Analysis (B)

By: Lynda M. Applegate and Rakesh Khurana
Supplements the (A) case. View Details
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Applegate, Lynda M., and Rakesh Khurana. "Joe Smith's Closing Analysis (B)." Harvard Business School Case 803-047, October 2002. (Revised February 2003.)
  • December 2000
  • Background Note

Intellectual Asset Valuation

By: Lynda M. Applegate and Gavin Clarkson
Discusses the shortcomings of the current "rules of thumb" for intellectual asset valuation in the context of intellectual property licensing transactions. As an alternative to the present scheme, this note proposes quantitative methods for such valuations in order to... View Details
Keywords: Valuation; Intellectual Property
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Applegate, Lynda M., and Gavin Clarkson. "Intellectual Asset Valuation." Harvard Business School Background Note 801-192, December 2000.
  • February 2000
  • Case

Bluemercury: Leveraging the Click and Mortar Business Model

By: Lynda M. Applegate and Karen Barone
Keywords: Business Model
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Applegate, Lynda M., and Karen Barone. "Bluemercury: Leveraging the Click and Mortar Business Model." Harvard Business School Case 800-296, February 2000.
  • 1 Apr 2001
  • Conference Presentation

Knowledge Sharing Practices and Technology Use Norms in Dispersed Development Teams

By: Deborah Soule and Lynda M. Applegate
Keywords: Knowledge Sharing; Information Technology; Management Practices and Processes; Knowledge Use and Leverage
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Soule, Deborah, and Lynda M. Applegate. "Knowledge Sharing Practices and Technology Use Norms in Dispersed Development Teams." In Proceedings of the International Conference on Information Systems. April 1, 2001
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many... View Details
Keywords: Martha Lagace
  • November 1990 (Revised March 1994)
  • Case

Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)

By: Lynda M. Applegate and Herminia M. Ibarra
Describes grassroots effort which culminated in Digital's winning a competitive bid for the outsourcing of Kodak's internal telecommunications business. Describes the "Telstar" project, from the initial identification of the business opportunity to the process of... View Details
Keywords: Innovation and Management; Partners and Partnerships; Leading Change; Agreements and Arrangements; Business or Company Management; Bids and Bidding; Decision Making; Management Teams; Telecommunications Industry
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Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)." Harvard Business School Case 191-039, November 1990. (Revised March 1994.)
  • October 2022
  • Case

ANB: Twins in a Perfect Storm

By: Lynda M. Applegate and Ramzi Fathallah
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Applegate, Lynda M., and Ramzi Fathallah. "ANB: Twins in a Perfect Storm." Harvard Business School Case 823-034, October 2022.
  • August 2018 (Revised January 2021)
  • Case

Sundial Brands: Leading Through Transitions

By: Lynda M. Applegate and Ashley Parker
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Applegate, Lynda M., and Ashley Parker. "Sundial Brands: Leading Through Transitions." Harvard Business School Case 819-046, August 2018. (Revised January 2021.)
  • May 2018
  • Teaching Note

Harvest City: The Intelligent Procurement System Project (Brief Case)

By: Lynda M. Applegate and Ramiro Montealegre
Teaching Note for HBS Brief Case 918-507. View Details
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Applegate, Lynda M., and Ramiro Montealegre. "Harvest City: The Intelligent Procurement System Project (Brief Case)." Harvard Business School Teaching Note 918-508, May 2018.
  • June 2016
  • Supplement

Duff & Phelps: Scaling an Entrepreneurial Venture (B)

By: Lynda M. Applegate and David Lane
In September 2005, Duff & Phelps closed on a deal to acquire a much larger firm that quadrupled its size to 500 employees. Almost immediately, the company faced challenging integration issues. Gottdiener and Silverman realize that they must now turn away from the... View Details
Keywords: Duff & Phelps; Entrepreneurial Management; Mergers & Acquisitions; Entrepreneurial Financing; Entrepreneurship; Mergers and Acquisitions; Integration; Business Model; Organizational Structure; Management
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Applegate, Lynda M., and David Lane. "Duff & Phelps: Scaling an Entrepreneurial Venture (B)." Harvard Business School Supplement 816-083, June 2016.
  • January 2016
  • Teaching Note

TripIt: The Traveler's Agent

By: Lynda M. Applegate and Gabriele Piccoli
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Applegate, Lynda M., and Gabriele Piccoli. "TripIt: The Traveler's Agent." Harvard Business School Teaching Note 816-069, January 2016.
  • October 2015
  • Case

Beyond the Classroom: OPM Councils

By: Lynda M. Applegate and Jim Sharpe
Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details
Keywords: Group Dynamics; Team Building; Groups and Teams
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Applegate, Lynda M., and Jim Sharpe. "Beyond the Classroom: OPM Councils." Harvard Business School Case 816-056, October 2015.
  • September 1995 (Revised October 1996)
  • Case

Symantec: Transformation for the 1990s

By: Lynda M. Applegate and Carin-Isabel Knoop
Keywords: Organizational Change and Adaptation
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Applegate, Lynda M., and Carin-Isabel Knoop. "Symantec: Transformation for the 1990s." Harvard Business School Case 196-010, September 1995. (Revised October 1996.)
  • April 1995 (Revised June 2002)
  • Case

Xerox: Outsourcing Global Information Technology Resources

By: Lynda M. Applegate and Kevin Davis
In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry
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Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
  • June 2010
  • Case

The Shaw Group Inc.: Entrepreneurial Innovation

By: Lynda M. Applegate and Edward Watson
The case describes the founding and evolution of the Shaw Group through acquisition. The case is set at the time that the company is redesigning its business processes, organization, and information technology infrastructure to support aggressive growth and increased... View Details
Keywords: Mergers and Acquisitions; Entrepreneurship; Innovation and Invention; Leadership; Growth and Development Strategy; Infrastructure; Business Processes; Organizational Design; Information Technology
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Applegate, Lynda M., and Edward Watson. "The Shaw Group Inc.: Entrepreneurial Innovation." Harvard Business School Case 810-135, June 2010.
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