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All HBS Web
(1,736)
- People (1)
- News (398)
- Research (1,161)
- Multimedia (9)
- Faculty Publications (609)
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and...
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by James Heskett
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
with the downside of thinking slow. So here is what my gut tells me about what you said this month: Thinking slow, as Daniel Kahneman calls it in his recent book by that name, is important under circumstances of high risk, uncertain...
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by James Heskett
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
the cause. F. Chircu helped frame the discussion by writing that "When producers want to differentiate themselves, up to a point the safest and quickest way . . . is to add features or increase product complexity. . . . Choice...
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- 01 May 2006
- What Do You Think?
Who Will Cast a Longer Shadow on the 21st Century: Friedman or Galbraith?
global challenges on their responses. Sudip Bose put it this way: "Venerated works of Milton Friedman have influenced government policies. . . . But, his shadow will be relentlessly chased primarily by global climatic concerns and...
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by James Heskett
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
for a while The technique of continuous forecasting was there, we just needed to adopt and tailor it. continuous forecasting/budgeting/planning requires more effort to think about the future than the former once-a-year event." The ultimate dilemma faced View Details
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by James Heskett
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
Summing Up In the judgment of respondents to the October column, repeating the development of disruptive technologies is an admirable but elusive target. Respondents commonly asked whether it is a process disrupted by too many...
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by James Heskett
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
Summing Up Does Social Equality Improve Productivity? Inequality in our society is an important and growing issue. It prompted a debate among respondents to this month's column about the causes, specifically the role played by innovation...
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by James Heskett
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
might be taken in admissions to sort out the "bad apples," the primary responsibility of business schools is to provide a place where ethics and values can be discussed by all, rather than just those clearing some admissions...
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by James Heskett
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
think most of management is willing to take the long view." These last comments provided a good lead-in to the question posed by Jay Somasundaram: "What types of leadership do we want most?" Where do we find such leaders?...
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- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
situation here, but rather a more subtle process change by some companies, especially those in volatile or fast-moving industries. What I see happening among partners I deal with is that they allocate strategically from the top (setting...
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by James Heskett
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
opportunities and substantial returns on investment of the kind suggested by some are years, perhaps even decades, away. It will require not only caution but also a great deal of patience as barriers to economic development are lowered....
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by James Heskett
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
Summing Up Responses to the question, "Is this the decade of the investor?" offer little hope that the investor will get any relief soon, compared to the rewards realized by managers and customers. Nor do they hold out much...
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by James Heskett
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
largely by scale alone." Several respondents offered an explanation for these phenomena. Typical was Rahul Sharma's comment: " . . . these high executive compensation packages are . . . necessitated View Details
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by James Heskett
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
Summing Up Responses to this month's column raise questions about whether Section 404 of the Sarbanes-Oxley Act, requiring that senior managers certify the integrity of the processes by which their companies' financial reports are...
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by James Heskett
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
Microsoft caused by (2) a defense personally led by Bill Gates and (3) by the failure of the company's board to provide counsel. In the case of a high-tech company where...
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by James Heskett
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
group. “Super Stretch Goals are for the agile, small groups, for two reasons. One. Missionary zeal and commitment is easily caught by small groups, particularly those who are out to show the world who they are Two. Super Stretch Goals...
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by James Heskett
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most important drivers of...
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by James Heskett
- Article
Misery Loves Companies: Rethinking Social Initiatives by Business
By: Joshua D. Margolis and James P. Walsh
Margolis, Joshua D., and James P. Walsh. "Misery Loves Companies: Rethinking Social Initiatives by Business." Administrative Science Quarterly 48, no. 2 (June 2003): 268–305.
- 07 Jan 2002
- What Do You Think?
Did Consumer Behavior Tracking Come of Age on September 11?
age and with it comes a price: privacy. If monitoring is a good way to provide security, so be it." Have we become so accustomed, however gradually, to the idea of oversight that surveillance in the name of transparency is a mere increment in a long-established...
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by James Heskett
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader view of the competitive spectrum...
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by James Heskett