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  • 07 Sep 2016
  • What Do You Think?

How Can the Threat of Networks Be Reduced?

SUMMING UP Are Computers and Tech-Driven Networks In Their Twilight Years? Issues raised by the ascendancy of network technology are many and varied, judging from responses to this month’s column based on Joshua Cooper Ramo’s book, The... View Details
Keywords: by James Heskett
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by Dorothy Leonard and Walter... View Details
Keywords: by James Heskett
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

Summing Up: Where Do We Draw the Line on the Use of Technology in Hiring Practices? The idea of using brain scans in hiring, while it generated limited enthusiasm among respondents to this month's column, nevertheless was rejected by only... View Details
Keywords: by James Heskett
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

federal and state governments, and negative publicity driven by special interest groups." Shadreck Saili added, "Is a company this large manageable? 'Yes' for as long as its policies align with policies of the environments it... View Details
Keywords: by James Heskett; Retail
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

demand which is deemed as justified by a panel ." What isn't off limits when it comes to transparency? What do you think? Original Article When Sony was hacked recently, most observers concentrated on issues of criminality as well as... View Details
Keywords: by James Heskett
  • 05 Dec 2005
  • What Do You Think?

Is Growth Good?

Summing Up by Jim Heskett A small but thoughtful set of responses to the question "Is Growth Good?" posed this month conveys the sense that the wrong questions were asked. According to the responses, growth is not only good—it... View Details
Keywords: by James Heskett
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

temporary." Dr. B. V. Krishnamurthy picks up this theme by commenting "to argue that Europe might be snatching the lead in management is a little far-fetched. When one looks at the very successful organizations anywhere in the... View Details
Keywords: by James Heskett
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

information delivered by new technologies and consumers' ability to use them effectively. Gabriel pointed out that reviews are highly subjective "so you end up not knowing what to believe The Internet and social media (don't) always... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

Summing Up Based on some of the most thoughtful comments to any of these columns, one might conclude that acceptable earnings guidance by CEOs should take on new forms. Let's first consider the pros and cons, then some research, then some... View Details
Keywords: by James Heskett; Financial Services
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

inhabited by academics and consultants ...personal advancement may be better served by being provocative than by being right." Others question the importance of the... View Details
Keywords: by James Heskett
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

apparently equal applicants." Anshu Vats expressed his enthusiasm by commenting, "If revealing the students' grades leads to an increasingly competitive classroom, great! Welcome to the meritocracy." Others were more... View Details
Keywords: by James Heskett; Education
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to address the enduring challenge to... View Details
Keywords: by James Heskett
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

Summing Up Judging from responses to the June column, big ideas rank high on a list including technology and intellectual property as sources of competitive advantage. But they are only a starting point, outweighed by methods and the... View Details
Keywords: by James Heskett
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

on the books of a company, Zulu Inc., being considered for acquisition. It comes to the attention of the acquirer that for some years Zulu has employed the same accounting firm. Directors at Acme, concerned about having their accountant review the working papers... View Details
Keywords: by James Heskett; Accounting; Financial Services
  • 02 Feb 2002
  • What Do You Think?

Will the Societal Effects of Enron Exceed Those of September 11?

Queda" (Mike Donahue). Among the many commenting on the Enron case, nearly all felt that change was warranted, but few believed that significant change would come from it. The general sense of these comments was that investors, by... View Details
Keywords: by James Heskett
  • 07 Apr 2003
  • What Do You Think?

Should Global Business Initiatives Be Devalued?

an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy by... View Details
Keywords: by James Heskett
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

Summing Up Platform leadership, the process by which base technologies are developed and on which innovations created by many entrepreneurs can be based, may be characteristic of the knowledge economy. But... View Details
Keywords: by James Heskett
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

group. “Super Stretch Goals are for the agile, small groups, for two reasons. One. Missionary zeal and commitment is easily caught by small groups, particularly those who are out to show the world who they are Two. Super Stretch Goals... View Details
Keywords: by James Heskett
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

to work long hours at a time when people in some other countries increasingly stand by watching them do it. James Surowiecki, in a piece last year in The New Yorker, argued that the more that Americans work,... View Details
Keywords: by James Heskett; Service
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

don't know we have can be exciting, efficient, and energizing. Or it can be fearsome, enervating, and subject to mistakes ranging from foolish to fatal. That's the sense provided by responses to this month's column. There was enthusiasm... View Details
Keywords: by James Heskett
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