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  • All HBS Web  (287)
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  • March 1987 (Revised May 1987)
  • Supplement

Inland Steel Co. Product Policy (R): Darnall's Thoughts

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (R): Darnall's Thoughts." Harvard Business School Supplement 587-151, March 1987. (Revised May 1987.)
  • March 1987
  • Supplement

Inland Steel Co. Product Policy (Q): Pruning the Capital Budget

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Capital Budgeting; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (Q): Pruning the Capital Budget." Harvard Business School Supplement 587-150, March 1987.
  • April 1987 (Revised May 1987)
  • Supplement

Inland Steel Co. Product Policy (O): Upgrades of the No. 3 and No. 5 Galvanize Lines

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (O): Upgrades of the No. 3 and No. 5 Galvanize Lines." Harvard Business School Supplement 587-148, April 1987. (Revised May 1987.)
  • April 1987 (Revised May 1987)
  • Supplement

Inland Steel Co. Product Policy (M): Humidity-Controlled Inventory Storage in No. 3 Cold Mill

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (M): Humidity-Controlled Inventory Storage in No. 3 Cold Mill." Harvard Business School Supplement 587-146, April 1987. (Revised May 1987.)
  • March 1987 (Revised May 1988)
  • Case

Inland Steel Co. Product Policy (B): Inland's Approach

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (B): Inland's Approach." Harvard Business School Case 587-135, March 1987. (Revised May 1988.)
  • March 1987 (Revised May 1988)
  • Case

Inland Steel Co. Product Policy (A): Changing Markets and Technology

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Product Marketing; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (A): Changing Markets and Technology." Harvard Business School Case 587-134, March 1987. (Revised May 1988.)
  • December 1986 (Revised December 1987)
  • Case

Hewlett-Packard: Manufacturing Productivity Division (B)

By: Benson P. Shapiro and Lawrence B. Levine
Asks where in the Hewlett-Packard (HP) network of groups and sectors the Manufacturing Productivity Division should be placed. Provides a great deal of background regarding marketing, sales, and engineering at HP. It is thus possible to expand and broaden the... View Details
Keywords: Business Divisions; Marketing; Production; Networks; Sales; Expansion; Manufacturing Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (B)." Harvard Business School Case 587-102, December 1986. (Revised December 1987.)
  • August 1983 (Revised May 2007)
  • Case

Milford Industries (A)

By: Robert J. Dolan and Benson P. Shapiro
The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative information on the salespeople. Teaching objectives include the specification of the tasks of a district... View Details
Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (A)." Harvard Business School Case 584-012, August 1983. (Revised May 2007.)
  • September 1980 (Revised July 1981)
  • Supplement

AT&T -- Long Lines Department National Account Selling (C)

By: Thomas V. Bonoma and Benson P. Shapiro
Keywords: Marketing; Telecommunications Industry
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Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (C)." Harvard Business School Supplement 581-033, September 1980. (Revised July 1981.)
  • 07 Jul 2010
  • First Look

First Look: July 7

  PublicationsRaise Your Prices! Authors:Frank V. Cespedes, Elliot Ross, and Benson P. Shapiro Publication:The Wall Street Journal, May 24, 2010 An abstract is unavailable at... View Details
Keywords: Martha Lagace
  • October 1978 (Revised July 1981)
  • Case

Airframe Industry (A)

By: Benson P. Shapiro and Rowland T. Moriarty Jr.
Keywords: Aerospace Industry
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Shapiro, Benson P., and Rowland T. Moriarty Jr. "Airframe Industry (A)." Harvard Business School Case 579-057, October 1978. (Revised July 1981.)
  • March 1991 (Revised October 1991)
  • Background Note

Manage Orders, Satisfy Customers, Make Money

By: Benson P. Shapiro and John J. Sviokla
Keywords: Customer Satisfaction; Order Taking and Fulfillment
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Shapiro, Benson P., and John J. Sviokla. "Manage Orders, Satisfy Customers, Make Money." Harvard Business School Background Note 591-098, March 1991. (Revised October 1991.)
  • April 1987 (Revised May 1987)
  • Supplement

Inland Steel Co. Product Policy (N): 80-Inch Hot Rolling Mill Upgrade Package

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (N): 80-Inch Hot Rolling Mill Upgrade Package." Harvard Business School Supplement 587-147, April 1987. (Revised May 1987.)
  • March 1987 (Revised March 1989)
  • Case

Inland Steel Co. Product Policy (I): The Strategic Planning Process and the Capital Budget--Fall 1986

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Capital Budgeting; Strategic Planning; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (I): The Strategic Planning Process and the Capital Budget--Fall 1986." Harvard Business School Case 587-142, March 1987. (Revised March 1989.)
  • April 1987 (Revised May 1987)
  • Supplement

Inland Steel Co. Product Policy (H): Fred Lerner--Inventory Planning and Control

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Asset Management; Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (H): Fred Lerner--Inventory Planning and Control." Harvard Business School Supplement 587-141, April 1987. (Revised May 1987.)
  • March 1986 (Revised March 1991)
  • Supplement

Inland Steel Co. Product Policy (F): Quality Scheduling

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (F): Quality Scheduling." Harvard Business School Supplement 587-139, March 1986. (Revised March 1991.)
  • April 1987 (Revised May 1988)
  • Supplement

Inland Steel Co. Product Policy (D): The Varrick Claim

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (D): The Varrick Claim." Harvard Business School Supplement 587-137, April 1987. (Revised May 1988.)
  • April 1987
  • Supplement

Inland Steel Co. Product Policy (C): The Zincrometal Event

By: Benson P. Shapiro and Lawrence B. Levine
Keywords: Metals and Minerals; Steel Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (C): The Zincrometal Event." Harvard Business School Supplement 587-136, April 1987.
  • December 1986 (Revised January 1988)
  • Case

Hewlett-Packard: Manufacturing Productivity Division (C)

By: Benson P. Shapiro and Lawrence B. Levine
Focuses on the development of a "market driven" culture at Hewlett-Packard (HP); the conflict between autonomous, well integrated divisions making products responsive to their own markets and a greater degree of systems integration at the corporate level; and the... View Details
Keywords: Business Divisions; Marketing; Marketing Strategy; Production; Organizational Culture; Research and Development; Sales; Integration; Manufacturing Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (C)." Harvard Business School Case 587-103, December 1986. (Revised January 1988.)
  • August 1983 (Revised June 1985)
  • Supplement

Milford Industries (C)

By: Robert J. Dolan and Benson P. Shapiro
Supplements the (A) case. A rewritten version of part of an earlier series. View Details
Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (C)." Harvard Business School Supplement 584-014, August 1983. (Revised June 1985.)
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