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Show Results For
- All HBS Web
(1,179)
- People (1)
- News (420)
- Research (661)
- Events (6)
- Multimedia (7)
- Faculty Publications (210)
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details
- January 2016 (Revised March 2016)
- Case
Whither the Weather (Company): Forecasting 2016
Getting Smarter About Smart Buildings
We’re seeing renewed energy around smart buildings as organizations, their landlords, and developers consider what it will take to facilitate the return of more employees to physical workspaces post-pandemic. In particular, they are thinking about how... View Details
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
- December 2014
- Article
The Discipline of Business Experimentation
- Blog Post
Health Care Transparency: The Fox Is Guarding the Chicken Coop in Washington Again
Now that more people can shop directly for their own health insurance under the Affordable Care Act, they have been transformed from potential patients to consumers, and like any other consumers of goods or services, they want to know if what they're buying is any... View Details
- Article
Wealth-Making in Nineteenth and Early Twentieth Century Britain: Industry v. Commerce and Finance
The Discipline of Business Experimentation
- 16 May 2015
- Blog Post
Using an MBA to Reimagine the Music Industry
- 29 Jan 2014
- Research & Ideas
Super Bowl Ads for Multitaskers
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
Suraj Srinivasan
Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the
Karim R. Lakhani
Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details
- 2024
- Book
Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity
- 19 Nov 2018
- Sharpening Your Skills
E-Santa: Is Retail Ready for Digital Christmas?
- Teaching Interest
Overview
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
- November 2007 (Revised December 2008)
- Background Note
China Rising: An Economic Snapshot
- Article
Audit Personnel Salaries and Audit Quality
- July 9, 2019
- Article