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- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
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course is to get you to think strategically about growth. Growth involves a series of choices about rate (e.g. how fast to grow?), direction (scale vs. scope), and method of growth (e.g. organic vs. acquisition). A coherent set of choices... View Details
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