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(427)
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- Faculty Publications (159)
Show Results For
- All HBS Web
(427)
- People (1)
- News (115)
- Research (247)
- Events (1)
- Multimedia (5)
- Faculty Publications (159)
- 2022
- White Paper
Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers
By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details
Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources
Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
- October 2023
- Background Note
What Leaders Need to Know about Mental Health
By: Boris Groysberg, Robin Abrahams, Liana Groysberg, Natalia Groysberg and Abhijit Naik
This paper will provide an overview of the nature of anxiety and depression, the particular vulnerabilities and stresses of CEOs, and suggestions for managing mental health in the workplace. View Details
Groysberg, Boris, Robin Abrahams, Liana Groysberg, Natalia Groysberg, and Abhijit Naik. "What Leaders Need to Know about Mental Health." Harvard Business School Background Note 424-032, October 2023.
- 2017
- Article
True Happiness: The Role of Morality in the Concept of Happiness
By: Jonathan Phillips, Julian De Freitas, Christian Mott, June Gruber and Joshua Knobe
Recent scientific research has settled on a purely descriptive definition of happiness that is focused solely on agents' psychological states (high positive affect, low negative affect, high life satisfaction). In contrast to this understanding, recent research has... View Details
Phillips, Jonathan, Julian De Freitas, Christian Mott, June Gruber, and Joshua Knobe. "True Happiness: The Role of Morality in the Concept of Happiness." Journal of Experimental Psychology: General 146, no. 2 (2017): 165–181.
- August 24, 2020
- Editorial
How to (Actually) Save Time When You're Working Remotely
By: Lauren C. Howe, A.V. Whillans and Jochen I. Menges
The pandemic has given many of us the opportunity to ditch the commute and work from home long-term, offering huge potential time savings. But to truly reap the benefits of remote work during the current crisis and beyond, we need to think proactively about how we... View Details
Howe, Lauren C., A.V. Whillans, and Jochen I. Menges. "How to (Actually) Save Time When You're Working Remotely." Harvard Business Review (website) (August 24, 2020).
- 01 Sep 2010
- News
A CEO Goes Undercover
values: being patient, kind, humble, respectful, selfless, forgiving, honest, committed, and putting the welfare and well-being of our guests and employees first. I was paired with employees whom I had never met face-to-face. Each had a... View Details
- 24 Nov 2021
- Blog Post
What Are You Grateful For?
from the Director of Admissions, Chad Losee. What are you grateful for? Katie: Friends & family who genuinely care about my well-being and future! Cecilia: My roommates at HBS and their effort in getting to know the real me. My family... View Details
- 2022
- Article
Alleviating Time Poverty Among the Working Poor: A Pre-Registered Longitudinal Field Experiment
By: A.V. Whillans and Colin West
Poverty entails more than a scarcity of material resources—it also involves a shortage of time. To examine the causal benefits of reducing time poverty, we conducted a longitudinal feld experiment over six consecutive weeks in an urban slum in Kenya with a sample of... View Details
Keywords: Time; Subjective Well Being; Administrative Costs; Friction; Poverty; Well-being; Money; Perception; Kenya
Whillans, A.V., and Colin West. "Alleviating Time Poverty Among the Working Poor: A Pre-Registered Longitudinal Field Experiment." Art. 719. Scientific Reports 12 (2022).
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
patients during visits, plus more accurate visit notes. However, clinicians’ well-being is unfortunately not always the top priority for hospital executives. Currently, most US hospitals generate revenue based on “fee-for-service" payment... View Details
- July 2024
- Article
Chatbots and Mental Health: Insights into the Safety of Generative AI
By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
De Freitas, Julian, Ahmet Kaan Uğuralp, Zeliha Uğuralp, and Stefano Puntoni. "Chatbots and Mental Health: Insights into the Safety of Generative AI." Journal of Consumer Psychology 34, no. 3 (July 2024): 481–491.
- Portrait Project
Sue Yang
of cities, large and small. On societies and on individuals. On personal well-being as much as on business and politics. I see them precipitating our generation's toughest problems, but also demonstrating the most viable solutions. And I... View Details
- 01 Sep 2007
- News
Unexpected Advice from Am Ex’s Chenault
the health and well-being of the communities in which you and your employees live and work.” Chenault grounded his advice in what he called the “unspoken compact” between business and society at large. “Society allows us to operate in... View Details
- 13 Feb 2023
- News
Alumnus Gift Will Nurture Basic, Therapeutic Science
following completion of the atrium's construction. "Harvard Medical School is a world leader in health care innovation, translational research, and cutting-edge discovery, and it continues to have an immense impact on the health and View Details
- Article
Buying (Quality) Time Predicts Relationship Satisfaction
By: A.V. Whillans, Jessie Pow and Joe J. Gladstone
Seven studies examine the association between time-saving purchases (e.g., housecleaning and meal delivery services) and relationship satisfaction. Study 1 uses an eleven-year longitudinal panel survey to show that increases in time-saving purchases predict long-term... View Details
Whillans, A.V., Jessie Pow, and Joe J. Gladstone. "Buying (Quality) Time Predicts Relationship Satisfaction." Journal of Personality and Social Psychology (in press).
- 01 Mar 2017
- News
A Healthy Profit
one of four ways that Quelch says companies can affect public health, along with concentrating on the well-being of its employees, its community, and the environment. The principles can help the bottom line, too, offering improvements in... View Details
Keywords: Dan Morrell
- 29 Mar 2023
- News
Giving Hope and Comfort
funders, most of whom had difficulty understanding that hygiene products are as fundamental to health and well-being as food. But the pandemic changed that: Suddenly, everyone understood the importance of a bar of soap; the organization... View Details
- 19 Feb 2010
- News
The MBA Oath Debate
(these) cases, but rarely are the stakes so dire in business.” Sridhar also contends that the oath’s commitment to social well-being is “uncapitalist.” “The oath is a reaction to the public furor over the financial crisis, but... View Details
- 04 May 2020
- Blog Post
Crisis Leadership with Nikhil Patel: The Critical Importance of Trust
has enduring consequences. “In good times, it feels okay to take a risk on who you get behind as a leader. But when things go wrong, it’s important to think about who you trust. The impact of our leadership, for good or ill, will remain after the crisis, affecting our... View Details
- 2021
- Working Paper
Impact Accounting for Product Use: A Framework and Industry-specific Models
By: George Serafeim and Katie Trinh
This handbook provides the first systematic attempt to generate a framework and industry-specific models for the measurement of impacts on customers and the environment from use of products and services, in monetary terms, that can then be reflected in financial... View Details
Keywords: Impact Measurement; Product Impact; Customer Welfare; Environment; ESG; Product; Customers; Well-being; Environmental Sustainability; Measurement and Metrics; Accounting; Financial Statements; Analysis; Framework
Serafeim, George, and Katie Trinh. "Impact Accounting for Product Use: A Framework and Industry-specific Models." Harvard Business School Working Paper, No. 21-141, June 2021.
- Article
Paradise Lost (and Restored?): A Study of Psychological Safety over Time
By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care... View Details
Keywords: Analytics and Data Science; Research; Attitudes; Working Conditions; Well-being; Health Industry
Bransby, Derrick P., Michaela Kerrissey, and Amy C. Edmondson. "Paradise Lost (and Restored?): A Study of Psychological Safety over Time." Academy of Management Discoveries (in press). (Pre-published online March 14, 2024.)
- 01 Jun 2009
- News
Social Enterprise Visionary
management education as a way of achieving that goal.” Over nearly two decades, SEI has developed from a visionary concept to a mainstay in the School’s mission of developing business leaders who are concerned not only with the bottom line but also with the View Details