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Show Results For
- All HBS Web
(1,247)
- People (3)
- News (272)
- Research (622)
- Events (8)
- Multimedia (3)
- Faculty Publications (180)
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- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The... View Details
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
Wikipedia, the free, crowd-sourced encyclopedia that since its inception in 2001 had rapidly become the new go-to source for knowledge. “Most of the topics of content we are dealing with on a daily basis do not have a verifiable answer”... View Details
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
individual songs. And because song prices are relatively low—labels typically have to sell 8 to 10 digital songs to generate the same kind of revenues as they do with one digital album—this causes a sharp reduction in revenues over time.... View Details
- 18 Oct 2016
- First Look
October 18, 2016
and miss? Harvard Business School professor Clayton Christensen has the answer. A generation ago, Christensen revolutionized business with his groundbreaking theory of disruptive innovation. Now, he goes further, offering powerful new... View Details
Keywords: Sean Silverthorne
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
monkeybusinessimages No matter how much we hate going to meetings, there’s a generally accepted best practice that teams should meet with their managers on a regular cadence. More often than not, unfortunately, I hear leaders and their... View Details
Keywords: by Julia Austin
- 30 May 2024
- Research & Ideas
Racial Bias Might Be Infecting Patient Portals. Can AI Help?
experiment with generative artificial intelligence (AI)—ramifications of its use on practice are just starting to be examined. The research sheds light on the biases that digital platforms, whether a simple messaging solution or a... View Details
- 03 Jan 2007
- First Look
First Look: January 3, 2007
out less-intensive users of the product. High prices do not cause greater product use than low prices for a given buyer, but there is some evidence that the act of paying increases use. Our estimates imply that positive prices may be... View Details
Keywords: Sean Silverthorne
- 26 Feb 2013
- First Look
First Look: Feb. 26
however, have been generated about the reasons why state-owned enterprises listed in stock markets manage to attract investors to buy their shares (and bonds). In this article, we examine this apparent puzzle and develop a theory of how... View Details
Keywords: Sean Silverthorne
- 13 May 2014
- First Look
First Look: May 13
how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm PepsiCo is cited in support of... View Details
Keywords: Sean Silverthorne
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
improves how users visualize information, receive and follow instructions, and interact with products. AccuVein, for instance, uses AR technology that converts the heat signature of a patient’s veins into an image superimposed on the... View Details
Keywords: Carmen Nobel
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
received wisdom that the American public would be reluctant to buy compact, fuel-efficient, and designed-for-safety cars. Ironically, some eight decades ago, Detroit had a notably powerful advocate for dissent and disagreement in decision-making. At a meeting of one of... View Details
Keywords: by Garry Emmons
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
decisions. In Seattle alone, Yelp, which launched in 2005, had accumulated 60,000 reviews by 2009, rating 70 percent of the city's restaurants. By contrast, The Seattle Times had reviewed roughly 5 percent. Luca chose to investigate Yelp not only because it was the... View Details
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
What makes a successful entrepreneurial leader? Is it the technical brilliance of Bill Gates? The obsessive focus on user experience of Steve Jobs? The vision, passion, and strong execution of Care.com’s Sheila Lirio Marcelo? Or maybe... View Details
Keywords: by HBS Working Knowledge
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
figure it out. It’s a new way of serving users and making customers happy, but it comes with a lot of risks. The minute something this fundamental happens, where you’re essentially taking a firm’s ability to serve consumers and you’re... View Details
Keywords: by Dina Gerdeman
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
How did you first become interested in PRT systems? Ben Edelman: As a longtime user of public transportation, I often wish for more widespread transit links, more frequent services, and faster journeys. Yet I'm shocked by the costs of... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
and motion pictures. However, instead of a rating board, I'd let the users of YouTube determine the ratings. I'd want YouTube to develop a system for age-checking so that children were not exposed to (XXX) View Details
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
in the South and North would function as end points, delivering and receiving goods at key port cities. The ship would be responsible for the majority of the travel—leaving the trucks to conduct short, mostly intrastate runs generally... View Details
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
Older Internet users may remember the battles over the commercialization of the Web in the early 1990s, when the first Mosaic browser was introduced. Back then, pioneering adopters passionately condemned the first Web advertisers and... View Details
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
identity if it spills over to general consumers. "Often the lovers or haters of a product can be the canary in the coal mine—an early warning system that can alert managers to problems or identify areas where a competitor could come in... View Details
Keywords: by Michael Blanding
- 29 Jul 2008
- First Look
First Look: July 29, 2008
the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit and function memberships),... View Details
Keywords: Martha Lagace