Filter Results:
(340)
Show Results For
- All HBS Web
(340)
- News (67)
- Research (250)
- Events (3)
- Multimedia (7)
- Faculty Publications (130)
Show Results For
- All HBS Web
(340)
- News (67)
- Research (250)
- Events (3)
- Multimedia (7)
- Faculty Publications (130)
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
high levels of turnover and absenteeism, store managers never really know exactly how much labor they'll have." Ton has more on her mind than operational excellence. She has interviewed dozens of retail workers and store managers and... View Details
- 01 Dec 2002
- News
Alumni Honorees Urge Students to Emphasize Ethics
employees.” He emphasized that low turnover is a competitive advantage for Starbucks, which depends upon its frontline staff to maintain customer quality for millions of purchases each year. “People don't like to work only for a... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 16 Feb 2016
- First Look
February 16, 2016
less likely to be aligned with company goals. However, the plan was associated with lower sales and gross profits and higher incidence of bad audits, absenteeism, and turnover in some situations where employees could have perceived the... View Details
Keywords: Sean Silverthorne
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
of perfect information." Among the suggestions for managers were these: Help "data analyzers consume and translate the data" (Scott Kemme, who also suggested an alternative title for the column, which I instead used above), Know "what not to look at." (Phillip Clark)... View Details
Keywords: Re: James L. Heskett
- 02 May 2018
- Blog Post
Should Companies Disclose Employee Compensation?
These are naturally definers of where an individual should be placed within a salary range. Those differences should be easily explained and verifiable upon request." Dan S. pointed out that disclosing pay ranges "can improve morale, reduce View Details
Keywords: All Industries
- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
offers consumers three options—good, better and best—in most high turnover product categories. In addition, Tesco doesn't just sell groceries through one-size-fits-all supermarkets. Recognizing the need to shape as well as respond to an... View Details
- 13 Oct 2015
- First Look
October 13, 2015
Schumpeterian entry, and Penrosian dynamics. A major goal of the paper is to identify important gaps in our theoretical and empirical knowledge that should be a focus for future scholarly research. Download working paper:... View Details
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
"human inventory" mistakes will include only severance payments and relocation costs, not lost productivity and knowledge, or damaged customer relationships and human lives. Because they will be regarded as "planned reductions," they probably won't... View Details
Keywords: by James Heskett
- 23 Mar 2020
- News
Signal Boost
workforce is changing tremendously,’” says Lara. “‘If you want to keep your turnover low, you’ve got to be able to determine how to make your employees feel like they’re a part of your organization.’” In addition to its annual Summit on... View Details
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
the bill for end-stage renal disease, one result of untreated diabetes. An economic case would be difficult to make to employers and health plans, some said: If employee turnover was high, then it would be difficult to economically... View Details
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
unease, and high turnover rates. Now, many health care organizations are turning to artificial intelligence (AI) as a potential solution to physician overwork and burnout. After all, AI offers long-sought-after benefits for clinicians,... View Details
- Web
Challenges and Opportunities in the Restaurant Industry - Course Catalog
requires a focus on both hospitality and profitability – how can cultures be developed to deliver both consistently? Among the most significant challenges facing the industry are the decreasing availability, increasing cost, and high View Details
- 19 Sep 2024
- Blog Post
A Day at Royal FloraHolland: The Epicenter of the Global Flower Market
hour after the sale is finalized. The Operational Might of RFH Royal FloraHolland's operational scale is truly breathtaking. Managing a network of 2,300 buyers, 3,400 members, and 4,800 suppliers, it facilitates an astonishing 101,000 daily transactions. This results... View Details
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
because I want to do it," he said. "Passion has to come first. It leads you to all the things that lead to success." Asked what he actually plans to do next, Oldani gave an answer that may help to explain why D'O has such a low View Details
- 25 Feb 2014
- First Look
First Look: February 25
replacing directors, as they rarely succeed in getting a majority of shareholder support, our results suggest that director turnover takes place following shareholder activism even without shareholder activists engaging in, let alone... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each year. How do you see successful... View Details
- 29 May 2001
- Research & Ideas
Good News, Not Blues, For the Inner City
work, foregoing a lengthy commute, and the turnover remains significantly lower than it was in Lenexa. We can't expect government to be on the front line. We have to step up and demonstrate the power of the market system.—Michael Porter... View Details
Keywords: by Martha Lagace
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
Christopher Stanton Abstract—Wage rigidity creates real and financial frictions, though the real-world drivers of rigidities remain largely unstudied. We use staggered commission reductions at a sales firm to estimate effects on worker View Details
Keywords: Sean Silverthorne
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
period, while only 13 percent scored at least one meeting per year. But seven investors in the sample met at least 15 times during the six-year period; of those, four managed hedge funds and three represented large buy-side investor firms. Investor firms with high... View Details