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      • January 2014 (Revised June 2014)
      • Supplement

      Dumb Ways To Die: Advertising Train Safety (C)

      By: John Quelch
      The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget campaign swept the Cannes Lions advertising awards in 2013 and became a social media sensation. View Details
      Keywords: Marketing; Marketing Communication; Viral Advertising; Advertising; Advertising Campaigns; Marketing Strategy; Digital Marketing; Advertising Industry; Public Administration Industry; Transportation Industry; Oceania; Europe
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      Quelch, John. "Dumb Ways To Die: Advertising Train Safety (C)." Harvard Business School Supplement 514-081, January 2014. (Revised June 2014.)
      • January 2014 (Revised August 2017)
      • Case

      StepSmart Fitness

      By: Robert J. Dolan, Benson P. Shapiro and Alisa Zalosh
      StepSmart Fitness, a manufacturer of exercise equipment, is undergoing a sweeping reorganization. The new CEO has terminated the District Sales Director and Regional VP and promoted 30-year-old Benjamin Cooper to manage the underperforming New England district. A... View Details
      Keywords: Analysis; Restructuring; Salesforce Management; Management Succession; Performance Improvement; Manufacturing Industry; Sports Industry; New England
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      Dolan, Robert J., Benson P. Shapiro, and Alisa Zalosh. "StepSmart Fitness." Harvard Business School Brief Case 914-509, January 2014. (Revised August 2017.)
      • 2014
      • Tool

      Girls Arise! Working Together for a Better Future: Negotiation Curriculum

      By: Kathleen McGinn, Corinne Low and Nava Ashraf
      This negotiation curriculum provides a reference guide to train Zambian girls to adopt the communication skills needed to negotiate health and education decisions with power figures in their lives. View Details
      Keywords: Negotiation; Communication; Competency and Skills; Gender; Age; Training
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      McGinn, Kathleen, Corinne Low, and Nava Ashraf. Girls Arise! Working Together for a Better Future: Negotiation Curriculum. Tool. 2014.
      • November 8, 2013
      • Article

      What Men Can Do to Help Women Advance Their Careers

      By: Debora Spar
      Today, most major corporations—along with hospitals, law firms, universities, and banks—have entire units devoted to helping women and minorities succeed. There are diversity officers and work/family offices and gender-sensitivity training courses in all tiers of... View Details
      Keywords: Personal Development and Career; Gender
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      Spar, Debora. "What Men Can Do to Help Women Advance Their Careers." Harvard Business Review Digital Articles (November 8, 2013).
      • September 2013
      • Article

      Women Rising: The Unseen Barriers

      By: Herminia Ibarra, Robin Ely and Deborah Kolb
      Even when CEOs make gender diversity a priority—by setting aspirational goals for the proportion of women in leadership roles, insisting on diverse slates of candidates for senior positions, and developing mentoring and training programs—they are often frustrated by a... View Details
      Keywords: Prejudice and Bias; Leadership Development; Working Conditions; Organizational Culture; Gender; Diversity
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      Ibarra, Herminia, Robin Ely, and Deborah Kolb. "Women Rising: The Unseen Barriers." R1309C. Harvard Business Review 91, no. 9 (September 2013): 60–66.
      • 2013
      • Working Paper

      U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

      By: William R. Kerr
      High-skilled immigrants are a very important component of U.S. innovation and entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This... View Details
      Keywords: Innovation; Diaspora; Diasporas; Entrepreneurship; Innovation and Invention; Immigration
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      Kerr, William R. "U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence." Harvard Business School Working Paper, No. 14-017, August 2013.
      • July 2013
      • Supplement

      Interview with Bill Allen and Maria Pejter: A.P. Møller - Maersk Group

      By: Boris Groysberg
      In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. In this video, Allen and Pejter discuss in some greater detail some of the challenges they faced as... View Details
      Keywords: Organizational Development; Human Resource Management; Talent Management; Organizational Change And Transformation; Corporate Culture; Hiring; Employee Training; Strategy; Selection and Staffing; Talent and Talent Management; Training; Retention; Diversity; Denmark
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      Groysberg, Boris. "Interview with Bill Allen and Maria Pejter: A.P. Møller - Maersk Group." Harvard Business School Video Supplement 413-710, July 2013.
      • June 2013
      • Case

      The World Economic Forum's Global Leadership Fellows Program

      By: Rakesh Khurana and Eric Baldwin
      This case examines a distinctive leadership development program within the World Economic Forum. The program, born out of the conviction that the complexity of global challenges at the beginning of the 21st century required a new generation of global leaders, recruited... View Details
      Keywords: Organizational Behavior; Leadership Skills; Training; Global Organizations; Global Leadership; World Economic Forum; Globalization; Leadership; Leadership Development; Leadership Style; Leading Change
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      Khurana, Rakesh, and Eric Baldwin. "The World Economic Forum's Global Leadership Fellows Program." Harvard Business School Case 413-118, June 2013.
      • September 21, 2013
      • Other Article

      Redefining Global Health-care Delivery

      By: Jim Yong Kim, Paul E. Farmer and Michael E. Porter
      Initiatives to address the unmet needs of those facing both poverty and serious illness have expanded significantly over the past decade. But many of them are designed in an ad-hoc manner to address one health problem among many; they are too rarely assessed; best... View Details
      Keywords: Health
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      Kim, Jim Yong, Paul E. Farmer, and Michael E. Porter. "Redefining Global Health-care Delivery." Lancet 382, no. 9897 (September 21, 2013).
      • May 2013
      • Case

      Transport Corporation of India (A): The Cross-selling Conundrum

      By: V.G. Narayanan and Saloni Chaturvedi
      Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
      Keywords: Customer Relationship Management; Business Divisions; Performance; Sales; Transportation Industry; India
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      Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (A): The Cross-selling Conundrum." Harvard Business School Case 113-003, May 2013.
      • May 2013
      • Supplement

      Transport Corporation of India (B): Choosing the Right Candidate

      By: V.G. Narayanan and Saloni Chaturvedi
      Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
      Keywords: Customer Relationship Management; Business Divisions; Performance; Sales; Transportation Industry; India
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      Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (B): Choosing the Right Candidate." Harvard Business School Supplement 113-131, May 2013.
      • May 2013
      • Supplement

      Transport Corporation of India (C): Dealing with Shortcomings in Service Quality

      By: V.G. Narayanan and Saloni Chaturvedi
      Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
      Keywords: Transportation; Transportation Industry; India
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      Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (C): Dealing with Shortcomings in Service Quality." Harvard Business School Supplement 113-132, May 2013.
      • May 2013
      • Supplement

      Transport Corporation of India (D): Business Development across Divisions

      By: V.G. Narayanan and Saloni Chaturvedi
      Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
      Keywords: Customer Relationship Management; Business Divisions; Sales; Transportation Industry; India
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      Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (D): Business Development across Divisions ." Harvard Business School Supplement 113-134, May 2013.
      • 2013
      • Book

      Judgment in Managerial Decision Making

      By: Max Bazerman and Don A. Moore
      Is your judgment influenced by personal biases? In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Judgment in Managerial Decision Making, you can learn how to overcome those biases to make better... View Details
      Keywords: Decision Choices and Conditions; Judgments; Management Practices and Processes; Management Skills; Managerial Roles; Performance Improvement; Prejudice and Bias
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      Bazerman, Max, and Don A. Moore. Judgment in Managerial Decision Making. 8th ed. John Wiley & Sons, 2013.
      • November 2012
      • Article

      Does Management Really Work?

      By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
      HBR's 90th anniversary is a sensible time to revisit a basic question: Are organizations more likely to succeed if they adopt good management practices? The answer may seem obvious to most HBR readers, but these three economists cast their net much wider than that. In... View Details
      Keywords: Best Practices; Consulting Firms; Corporations; Cost Control; Employee Training; Executive Ability (Management); Executives—training Of; Hospitals—administration; Industrial Management—research; Productivity Incentives; School Management Teams; Work Environment; Management; Research
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      Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "Does Management Really Work?" Harvard Business Review 90, no. 11 (November 2012).
      • September 2012 (Revised December 2012)
      • Case

      Addleshaw Goddard LLP (Abridged)

      By: Robert G. Eccles, Amy C. Edmondson and James Weber
      Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever... View Details
      Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
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      Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw Goddard LLP (Abridged)." Harvard Business School Case 413-064, September 2012. (Revised December 2012.)
      • August 2012
      • Case

      Polar Sports, Inc.

      By: W. Carl Kester and Wei Wang
      Polar Sports, Inc. is a fashion skiwear manufacturing company in Littleton, Colorado. The company has a unique design for skiwear using a special synthetic material that improves insulation and durability. The ski apparel industry is highly competitive and the best way... View Details
      Keywords: Production; Decision Choices and Conditions; Competitive Strategy; Corporate Finance; Manufacturing Industry; Apparel and Accessories Industry; Sports Industry; Colorado
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      Kester, W. Carl, and Wei Wang. "Polar Sports, Inc." Harvard Business School Brief Case 913-513, August 2012.
      • 2012
      • Book

      A Year Up: How a Pioneering Program Teaches Young Adults Real Skills for Real Jobs--With Real Success

      By: Gerald Chertavian
      Keywords: Personal Development and Career; Training; Equality and Inequality; Income; Competency and Skills
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      Chertavian, Gerald. A Year Up: How a Pioneering Program Teaches Young Adults Real Skills for Real Jobs--With Real Success. Viking Press, 2012.
      • June 2012 (Revised May 2013)
      • Case

      A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives

      By: Boris Groysberg and Sarah Abbott
      In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. Headquartered in Copenhagen, Maersk was a global conglomerate with large shipping and oil & gas businesses.... View Details
      Keywords: Organizational Development; Human Resource Management; Talent Management; Organizational Change And Transformation; Corporate Culture; Hiring; Employee Training; Strategy; Selection and Staffing; Talent and Talent Management; Training; Retention; Diversity; Denmark
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      Groysberg, Boris, and Sarah Abbott. "A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives." Harvard Business School Case 412-147, June 2012. (Revised May 2013.)
      • June 2012 (Revised August 2013)
      • Case

      Driving Towards a Disruption?

      By: Willy Shih and William Noble
      As Clayton Christensen drove to the studio to deliver an online executive education class, he pondered the future of management education. How big a threat did online degree programs, corporate universities, and other innovations in the delivery of management training... View Details
      Keywords: Disruptive Technology; Performance Trajectories; Disruptive Innovations; Business Education; Business School; Internet And Online Services Industries; Disruptive Innovation; Higher Education; Corporate Strategy; Internet; Performance; Education Industry; Boston
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      Shih, Willy, and William Noble. "Driving Towards a Disruption?" Harvard Business School Case 612-101, June 2012. (Revised August 2013.)
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