Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (387) Arrow Down
Filter Results: (387) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (387)
    • News  (54)
    • Research  (297)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (57)

Show Results For

  • All HBS Web  (387)
    • News  (54)
    • Research  (297)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (57)
← Page 13 of 387 Results →
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

which ones are ultimately most effective. Even a smile is a good negotiating tool.Photo: iStockPhoto One common takeaway: People's perceptions of their negotiation strengths and weaknesses are not always on target. "People come into... View Details
Keywords: by Dina Gerdeman; Education
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction forms the basis of a consumer's... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 28 Jun 2021
  • Blog Post

Launching a Career in the COVID Economy? Here Are 5 Tips.

Volunteer for work: New projects are opportunities to show your competence and your commitment. But be careful not to over-commit. Volunteer only if you have the time to follow through. 5. Claim an unoccupied lane to shine Most... View Details
  • 11 Sep 2012
  • First Look

First Look: September 11

Churchill and Judah Folkman-and telling the stories of how they came to power and how they made the most important decisions of their lives, Indispensable reveals how, when, and where a single individual in the right place at the right View Details
Keywords: Sean Silverthorne
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

or any other competitive or aggressive physical activity. This aligns with the fact that half of the sample considered daily meditation or prayer a crucial grounding element of their self-care. Connecting socially, safely. Nearly all CEOs mentioned that spending View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

compensation committee that meets perhaps 10 times a year, and what is the likelihood they'll get it right? We say we should pay for performance, but how? What do you think? Original Article Pay for performance sounds right. It aligns... View Details
Keywords: by James Heskett
  • 16 Jun 2023
  • Blog Post

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them

time and resources into this important work. Review Job Descriptions Job descriptions have always been an important element of the hiring process. They serve as a marketing tool to attract candidates and the language used can... View Details
Keywords: All Industries
  • 13 Jul 2020
  • News

The First Five Years: Meaghan Fitzgerald (MBA 2016)

Player One. And recently it’s felt like the right time in terms of technological advancements, accessibility, and investment for a field like VR to really start taking off and I wanted to be there when it did.” What promise do you think... View Details
  • 01 Mar 2011
  • News

The Rankings Game

Prospective students made the rankings cash machines for the publishers, and for better or worse, the rankings came to dominate would-be students’ perceptions of business schools. As the media rankings gained popularity, criticism of... View Details
Keywords: Roger Thompson; rankings; Colleges, Universities, and Professional Schools; Educational Services
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

business is to increase its profits," outlined in a New York Times Magazine article in 1970, many advocates of current practice question whether it's even proper to venture outside the price system. This is the widespread View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • Web

A Rewarding Work Life - Edwin H. Land & Polaroid | Harvard Business School

recognized." 33 A dreamer and inventor himself, Land realized researchers needed time to solve problems in an environment without distractions: "I think the important and nearly impossible projects such as we set for our goal require... View Details
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

different sections for the duration of a flight. The chances passengers will become unruly were 3.84 times higher when they experienced “physical inequality” by the mere presence of a first-class cabin compared with planes that didn’t... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 10 Apr 2012
  • First Look

First Look: April 10

revealing but also because it came at a time of intense personal reflection: Christensen had just overcome the same type of cancer that had taken his father's life. As Christensen struggled with the disease, the question "How do you... View Details
Keywords: Carmen Nobel
  • 05 Sep 2017
  • News

Living the Quantitative Life

got older, he turned that hunt inward, started using a simple spreadsheet to manually track his behavior, keeping tabs on the amount of time spent exercising, sleeping, commuting, gradually expanding into include everything from his car's... View Details
  • 25 Apr 2014
  • News

Investing in Innovation

alumni Inform, identify, and engage the next generation of HBS leaders Strengthen the perception of HBS and business in the world Engage with and support the University in new and mutually beneficial ways Raise funds for current... View Details
Keywords: HBS Fund; Educational Services
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

incorporating some aspects of the open source development model, or else be ready to exit. In fact, the model suggests ways in which the likelihood of OSS winning out can be minimized (see below). If, to the contrary, OSS turns out not to be a threat to the traditional... View Details
Keywords: by Sean Silverthorne; Technology
  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

investors and he’s the “flag,” the name. Given that case, that would inform a world view that has a high sensitivity to perceptions in what we call in real estate “the real economy.” Are the rooms full, and in which locations? Hotel... View Details
Keywords: by Christina Pazzanese
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

catch-22 situation for supporters. Antidotes were offered to offset the negative perceptions that have arisen from some efforts to deregulate industry. First, consultant Rebecca Lula suggested that a more balanced approach to deregulation... View Details
Keywords: by James Heskett
  • 28 May 2013
  • First Look

First Look: May 28

change the structure, processes, and behavior of an organization while at the same time developing commitment that ensures execution. SFP is also a research method. By applying SFP iteratively to new and challenging situations,... View Details
Keywords: Sean Silverthorne
  • ←
  • 13
  • 14
  • …
  • 19
  • 20
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.