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  • All HBS Web  (630)
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    • Research  (453)
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Show Results For

  • All HBS Web  (630)
    • News  (72)
    • Research  (453)
    • Events  (7)
    • Multimedia  (1)
  • Faculty Publications  (132)
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  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

not seem to be scalable. A new numbering system ("IPv6") offers greater capacity, but network incentives impede transition. Paid transfers of IP addresses would better allocate resources to those who need them most, but... View Details
Keywords: Martha Lagace
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

It may be time to think about who really creates value in your organization, starting with customers and employees. Harvard Business School professors W. Earl Sasser and James L. Heskett discuss their book, The Value Profit Chain.... View Details
Keywords: by Manda Mahoney
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 19 Jan 2016
  • First Look

January 19, 2016

surgeon-level fixed effects, learning curve analyses demonstrated improvements in cardiopulmonary bypass and cross-clamp times with increased surgeon experience. There was marginal improvement in the predictability (R2 value) of... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2011
  • Op-Ed

Funding Unpredictability Around Stem-Cell Research Inflicts Heavy Cost on Scientific Progress

In light of the latest developments of the on-again, off-again, on-again government funding of human embryonic stem-cell research, it is time to consider the devastating implications of this chaotic funding environment. And to do that,... View Details
Keywords: by William Sahlman; Biotechnology; Health; Pharmaceutical
  • 01 May 2012
  • First Look

First Look: May 1

Abstract We study the relationship between different margins of information technology (IT) use and vertical integration using plant-level data from the U.S. Census of Manufactures. Focusing on the short-run decision of whether to View Details
Keywords: Carmen Nobel
  • 01 Dec 2003
  • What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

a shadow over the entire industry. The alleged problems include managers of fund families who allocate investments among individual funds in which they may have a management or ownership stake. This allows some investors (particularly... View Details
Keywords: by James Heskett
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

efforts they could have a powerful collective impact on the country. By the time of the BEE Commission Charnley found herself at the top of the pyramid, but she had come from the bottom, growing up in Elsies River—an Afrikaans-speaking,... View Details
Keywords: Sean Silverthorne
  • 14 May 2013
  • First Look

First Look: May 14

and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines a process that can be used to... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

Andrei Stanescu SUMMING UP Was Walmart’s Leadership Sufficiently Proactive in Meeting Broader Corporate Responsibilities? Several times as many respondents to this month’s column gave CEO Doug McMillon high marks as opposed to low marks... View Details
Keywords: by James Heskett; Retail
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

behavior. We examine the role of experience over time in the emergence of the Gambler's Fallacy in binary prediction tasks. Theories of the Gambler's Fallacy and models of binary prediction suggest that recency bias, elicited by... View Details
  • 25 Oct 2011
  • First Look

First Look: October 25

Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Abstract We propose a scalable, data-driven method for designing national policies for the allocation... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

according to the authors, is a candidate for knowledge coaching, can an organization afford to allocate sufficient time to the practice, including training? Conversely, are these questions merely symptomatic... View Details
Keywords: by James Heskett
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

commercial activities? And if so, how? Addressing this question is crucial at a time like now, when an increasing number of organizations engage in hybrid organizing.” Battilana pursues that big question in a new paper, Harnessing... View Details
Keywords: by Carmen Nobel
  • 10 Jan 2012
  • First Look

First Look: January 10

bonds varies predictably over time. We also find strong evidence that the spread between the nominal and the real bond risk premium, or the breakeven inflation risk premium, also varies over time. We argue that the time variation in real... View Details
Keywords: Sean Silverthorne
  • 07 Oct 2014
  • First Look

First Look: October 7

  Publications October 2014 Management Science Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science By: Boudreau, Kevin J., Eva Guinan, Karim Lakhani, and Christoph Riedl... View Details
Keywords: Sean Silverthorne
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

to recent research. Enter the era of “spray and pray,” where venture firms over the last decade have seeded more firms than previously, but with less upfront investment of time and money. As someone who teaches entrepreneurial finance,... View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 18 Nov 2014
  • First Look

First Look: November 18

how TV advertising influences changes in online shopping within two-minute pre/post windows of time. We use non-advertising competitors' online shopping in a difference-in-differences approach to measure the same effects in two-hour windows around the View Details
Keywords: Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

the largest financial services providers in the U.S., indicate that customer sensitivity to service time varies widely and predictably with observable market characteristics. In turn, we find evidence that local operating managers account... View Details
Keywords: Martha Lagace
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

line. Key concepts include: In multisided markets, some customers contribute to a company's bottom line directly while others contribute indirect benefits, which are more difficult to calculate. Businesses must be able to assess the value of these "free"... View Details
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