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(11,176)
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Show Results For
- All HBS Web
(11,176)
- People (15)
- News (1,981)
- Research (7,658)
- Events (111)
- Multimedia (58)
- Faculty Publications (5,675)
- 2017
- Chapter
Marketing Models for the Customer-Centric Firm
By: Eva Ascarza, Peter S. Fader and Bruce G.S. Hardie
A customer-centric firm takes the view that there are three key drivers of (organic) growth and overall profitability: Customer acquisition, customer retention, and customer development (i.e., increasing the value of each existing customer (per unit of time) while they... View Details
Ascarza, Eva, Peter S. Fader, and Bruce G.S. Hardie. "Marketing Models for the Customer-Centric Firm." In Handbook of Marketing Decision Models. 2nd ed. Edited by Berend Wierenga and Ralf van der Lans, 297–330. International Series in Operations Research & Management Science. Springer, 2017.
- 2010
- Book
Government and Markets: Toward a New Theory of Regulation
By: Edward J. Balleisen and David A. Moss
After two generations of emphasis on governmental inefficiency and the need for deregulation, we now see growing interest in the possibility of constructive governance, alongside public calls for new, smarter regulation. Yet there is a real danger that regulatory... View Details
Keywords: Governing Rules, Regulations, and Reforms; Government and Politics; Markets; Business and Government Relations; Research
Balleisen, Edward J., and David A. Moss, eds. Government and Markets: Toward a New Theory of Regulation. Cambridge: Cambridge University Press, 2010.
- February 2008
- Article
Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms
This article constructs a theory of the location of transactions and the boundaries of firms in a productive system. It proposes that systems of production can be viewed as networks, in which tasks-cum-agents are the nodes and transfers—of material, energy and... View Details
Keywords: Boundaries; Production; Market Transactions; Supply Chain; Management; Cost; Theory; Performance Productivity; Information Management; Complexity
Baldwin, Carliss Y. "Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms." Industrial and Corporate Change 17, no. 1 (February 2008): 155–195. (Selected as one of the top twenty articles in the first twenty years of publication, 1992-2011.)
- 19 Aug 2009
- Working Paper Summaries
Optimal Taxation in Theory and Practice
- 2018
- Chapter
Firms in Firmament: Hydrocarbons and the Circulation of Power
By: Rawi Abdelal
Abdelal, Rawi. "Firms in Firmament: Hydrocarbons and the Circulation of Power." In Protean Power: Exploring the Uncertain and Unexpected in World Politics, edited by Peter J. Katzenstein and Lucia A. Seybert, 147–165. Cambridge Studies in International Relations. Cambridge, UK: Cambridge University Press, 2018.
- 01 Apr 2010
- Conference Presentation
The Strategic Use of Architectural Knowledge by Entrepreneurial Firms
- 2023
- Working Paper
Firm Purpose and Problem Wickedness: A Review of the Academic Literature
By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
Our understanding of the firm’s role in society has evolved greatly over the past 70 years, with more recent years seeing a sharp rise in interest for how firms can contribute more than profits to society – that is, have a purpose beyond profits. Businesses engaged in... View Details
Adelson, Caroline, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price, and Marco Iansiti. "Firm Purpose and Problem Wickedness: A Review of the Academic Literature." Harvard Business School Working Paper, No. 23-063, April 2023.
- October 1997
- Background Note
Family Firms in the Newspaper Industry
Changes in newspaper publishing, specifically the introduction of new technology and concurrent changes in tax policy, which led to a consolidation of the industry are described. Also describes the transformation of family firms into public corporations in response to... View Details
Barnes, Louis B., and Peter K. Botticelli. "Family Firms in the Newspaper Industry." Harvard Business School Background Note 898-075, October 1997.
- July 1989
- Article
On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance
By: Robert C. Merton
Merton, Robert C. "On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance." Geneva Papers on Risk and Insurance 14, no. 52 (July 1989): 225–262. (Reproduced as Chapter 14 in Continuous-Time Finance.)
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
the words of my colleague Tom Eisenmann, the "get big fast" strategy by focusing on core activities while doing the rest by partnering... View Details
Keywords: by James Heskett
- March 2002
- Teaching Note
Strategy of the Firm Under Regulatory Review: The Case of Chilectra TN
By: Rafael M. Di Tella and Alexander Dyck
Teaching Note for (9-702-025). View Details
- 2010
- Working Paper
The Role of Institutional Development in the Prevalence and Value of Family Firms
We investigate the role played by institutional development in the prevalence and value of family firms, while controlling for the potential effect of cultural norms. China provides a good research lab since it combines great heterogeneity in institutional development... View Details
Keywords: Family Business; Governing Rules, Regulations, and Reforms; Data and Data Sets; Law; Management; Organizational Culture; Research; Value; China
Amit, Raphael, Yuan Ding, Belen Villalonga, and Hua Zhang. "The Role of Institutional Development in the Prevalence and Value of Family Firms." Harvard Business School Working Paper, No. 10-103, May 2010.
- 2000
- Chapter
Resolving the Tension Between Theories E and O of Change
By: Michael Beer and Nitin Nohria
Beer, Michael, and Nitin Nohria. "Resolving the Tension Between Theories E and O of Change." In Breaking the Code of Change, edited by Michael Beer and Nitin Nohria, 1–34. Boston: Harvard Business School Press, 2000.
- 14 Jul 2010
- Working Paper Summaries
From Russia with Love: The Impact of Relocated Firms on Incumbent Survival
- 2006
- Working Paper
Information Technology and the Growth of the Firm: A Process Theory Perspective
By: David James Brunner, Bradley R. Staats, Marco Iansiti and George Favaloro
- March 2006 (Revised February 2007)
- Case
UBS: Towards the Integrated Firm
By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
Lal, Rajiv, Nitin Nohria, and Carin-Isabel Knoop. "UBS: Towards the Integrated Firm." Harvard Business School Case 506-026, March 2006. (Revised February 2007.)
- Research Summary
2. Acquisitions of Industrial Units and the Evolution of Operational Performance across the Firm
Abstract: Manufacturing firms frequently expand their production capacity through the acquisition of industrial units. How are the existing units in the acquirer company affected by the acquisition of another facility? I argue that two important... View Details
- 2001
- Other Unpublished Work
Rationality, Plasticity, and Age: Toward a Grounded Theory of the Origins of Strategies
By: Giovanni Gavetti and Jan W. Rivkin
- 15 Nov 2018
- News