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- All HBS Web
(944)
- People (1)
- News (119)
- Research (717)
- Events (2)
- Multimedia (1)
- Faculty Publications (658)
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- 12 Sep 2005
- Research & Ideas
The Broadband Explosion: Thinking About a Truly Interactive World
this edited volume come about, and what is meant by the term "broadband explosion"? Robert Austin: This book was a result of the fourth Harvard Business School Colloquium on the Computer and Telecommunications industries, which... View Details
- 02 Oct 2000
- Research & Ideas
The Dubious Logic of Global Megamergers
Think of Maytag and Lloyd's Bank; both companies have prospered by focusing on their home markets of the United States and Great Britain, respectively. Telefónica de España, a midsize telecommunications company, has rejected the role of... View Details
Keywords: by Pankaj Ghemawat & Fariborz Ghadar
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
capitalizing on the promise of m-commerce requires a deep understanding of consumer behavior, then significant opportunities arise not just for providers of telecommunications services—the early leaders in this market—but also for... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
https://cb.hbsp.harvard.edu/cbmp/product/817059-PDF-ENG Harvard Business School Case 817-040 Elon Musk: Balancing Purpose and Risk No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817040-PDF-ENG Harvard Business School Case 417-017... View Details
Keywords: Carmen Nobel
- 21 Sep 2016
- Working Paper Summaries
Android and Competition Law: Exploring and Assessing Google's Practices in Mobile
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
trouble: Iridium and Globalstar (two global telecommunications firms), Global Crossing, Eurotunnel, EuroDisney, and many others have all defaulted. The challenge of building and managing these projects is the focus of my ongoing research.... View Details
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
At a recent gathering of chief executives in New York City, the CEOs of two companies shared pleasant dinner conversation. The first led a large, successful corporation; the second also served as a director of a telecommunications firm... View Details
- 25 Oct 2018
- Cold Call Podcast
Vodafone’s Innovative Approach to Advanced Technologies
Keywords: Telecommunications
- November 1982
- Case
Conversion Training at New England Telephone (A)
By: D. Quinn Mills and E. Mary Lou Balbaky
Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
- October 1982
- Case
Fiber-Optics Industry (C)
By: Michael E. Porter and John R. Wells
Keywords: Telecommunications Industry
Porter, Michael E., and John R. Wells. "Fiber-Optics Industry (C)." Harvard Business School Case 383-043, October 1982.
- February 1984
- Case
AT&T Co.--1983
Describes the financing problems facing AT&T in 1983 prior to divestiture of the local telephone operating companies on Jan. 1, 1984. Leads up to the decision to issue equity, which AT&T did in early 1983 and which reduced AT&T's market value by $2 billion. The case is... View Details
Greenwald, Bruce C. "AT&T Co.--1983." Harvard Business School Case 284-047, February 1984.
- December 2020 (Revised June 2021)
- Case
France Télécom (A): A Challenging Restructuring
These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."
This case series follows the evolution of France... View Details
This case series follows the evolution of France... View Details
Keywords: Health ＆ Wellness; Human Resource Management; Strategic Change; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Change; Restructuring; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Organizational Culture; Employees; Well-being; Telecommunications Industry; Europe; European Union
Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (A): A Challenging Restructuring." Harvard Business School Case 721-420, December 2020. (Revised June 2021.)
- 2020
- Working Paper
Why Do Firms Automate Production, and How Do They Adjust? Evidence from the Bell Telephone System over the 20th Century
By: Daniel P. Gross and James J. Feigenbaum
Over the course of the 20th century, AT&T's operating companies replaced telephone operators with mechanical switching and dial telephones. Yet it took AT&T 30 years from the invention of the technology to begin using it, and another 60 years to finish installing it... View Details
- February 1974 (Revised August 1980)
- Case
AT&T Co.--1974
By: Thomas R. Piper
Keywords: Telecommunications Industry
Piper, Thomas R. "AT&T Co.--1974." Harvard Business School Case 274-156, February 1974. (Revised August 1980.)
- April 2017 (Revised January 2020)
- Case
Korea Telecom: Building a GiGAtopia (A)
By: Shane Greenstein, Feng Zhu and Kerry Herman
Korea Telecom (KT) has committed $4 billion in investments and R&D to build a GiGAtopia, essentially ushering in the next generation of mobile (5G) and wired infrastructure. CEO Dr. Chang-Gyu Hwang, and his team are considering which areas to prioritize in terms of new... View Details
Keywords: Mobile and Wireless Technology; Technological Innovation; Infrastructure; Growth and Development Strategy; Competitive Strategy; Decision Choices and Conditions; Telecommunications Industry
Greenstein, Shane, Feng Zhu, and Kerry Herman. "Korea Telecom: Building a GiGAtopia (A)." Harvard Business School Case 617-014, April 2017. (Revised January 2020.)
- February 1998
- Case
AT&T WorldNet (A)
The issue of how to price access to the Internet is addressed. To provide a basis for discussion of the effects of pricing that is not sensitive to volume, network externalities, and the strategic issues surrounding price wars in a short course on microeconomics View Details
Austin, Robert D., and Thomas Rodd. "AT&T WorldNet (A)." Harvard Business School Case 198-021, February 1998.
- October 2015 (Revised February 2016)
- Teaching Note
Comcast Corporation
In March 2015, Richard Plepler, the CEO of Home Box Office (HBO) announced the company's new 'over the top,' or OTT service, HBO Now, that consumers could stream online for a monthly fee of $14.99 without paying for a cable subscription. Soon, CBS followed and... View Details
- July 1994 (Revised August 1994)
- Case
Pacific Bell: Centrex Reengineering
Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell Operating Companies comprised of seven regional business units. Rather than implement the new process, roles, and... View Details
Keywords: Organizational Change and Adaptation; Change Management; Information Technology; Order Taking and Fulfillment; Telecommunications Industry
Stoddard, Donna B., and Sirkka Jarvenpaa. "Pacific Bell: Centrex Reengineering." Harvard Business School Case 195-098, July 1994. (Revised August 1994.)
- January 2013 (Revised July 2014)
- Case
Chorus and Telecom: Building the Boards (A)
By: Boris Groysberg and Sarah L. Abbott
In 2011, Sarah Naudé and Matt Stanley sat down with the chairman of Telecom New Zealand, Wayne Boyd. Telecom, a publicly listed company and the largest telecom provider in New Zealand, was being divided into two publicly traded companies, Chorus, a telecom... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards (A)." Harvard Business School Case 413-030, January 2013. (Revised July 2014.)