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All HBS Web
(2,539)
- Faculty Publications (271)
- 1999
- Book
The Internet University
By: D. Q. Mills
Mills, D. Q. The Internet University. Anaheim: BNi Publications, 1999.
- January 1999
- Case
Bell Atlantic and the Union City Schools (C1): Project Explore
By: Rosabeth M. Kanter and Ellen Pruyne
The third in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Describes Bell Atlantic's efforts to identify an appropriate site for testing emerging telecommunications technology and its...
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Keywords:
Partners and Partnerships;
Education;
Business and Community Relations;
Wireless Technology;
Education Industry;
Education Industry;
New Jersey
Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (C1): Project Explore." Harvard Business School Case 399-065, January 1999.
- 1999
- Article
Commercial Use of UPC Scanner Data: Industry and Academic Perspectives
By: Randolph E. Bucklin and Sunil Gupta
Keywords:
Analytics and Data Science;
Information Technology;
Perspective;
Education;
Supply and Industry
Bucklin, Randolph E., and Sunil Gupta. "Commercial Use of UPC Scanner Data: Industry and Academic Perspectives." Marketing Science 18, no. 3 (1999): 247–273.
- December 1998
- Case
Bell Atlantic and the Union City Schools (A): The Intelligent Network
By: Rosabeth M. Kanter and Ellen Pruyne
The first in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Provides an overview of the telecommunications industry in general and Bell Atlantic in particular, with special attention to...
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Keywords:
Mobile and Wireless Technology;
Strategic Planning;
Change Management;
Leadership Development;
Horizontal Integration;
Partners and Partnerships;
Trends;
Education;
Technological Innovation;
Telecommunications Industry;
New Jersey
Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (A): The Intelligent Network." Harvard Business School Case 399-029, December 1998.
- December 1998
- Case
Bell Atlantic and the Union City Schools (B): Education Reform in Union City
By: Rosabeth M. Kanter and Ellen Pruyne
The second in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the education reform efforts planned and implemented in the school system, which coincided with the partnership and...
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Keywords:
Middle School Education;
Secondary Education;
Change Management;
Partners and Partnerships;
Information Technology;
Education Industry;
Education Industry;
New Jersey
Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (B): Education Reform in Union City." Harvard Business School Case 399-043, December 1998.
- September 1998 (Revised August 1999)
- Background Note
Networks and Networking Software: Technology Note
By: Stephen P. Bradley and Kelley Porter
Used to educate students about client and enterprise software.
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Bradley, Stephen P., and Kelley Porter. "Networks and Networking Software: Technology Note." Harvard Business School Background Note 799-031, September 1998. (Revised August 1999.)
- September 1998 (Revised September 1998)
- Exercise
Working with Your "Shadow Partner"
By: Richard L. Nolan and Kelley Porter
Intended to introduce individuals to search engines and databases on the Internet, in particular those that are available to HBS.
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Nolan, Richard L., and Kelley Porter. Working with Your "Shadow Partner". Harvard Business School Exercise 399-051, September 1998. (Revised September 1998.)
- September 1998 (Revised September 2001)
- Case
IBM's Reinventing Education (A)
Describes IBM's national innovation strategy to transform K-12 public education through new solutions developed by IBM engineers and consultants using information technology. Examples are: data warehousing in Broward County, FL schools, tracking software for the...
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Keywords:
Social Enterprise;
Innovation Strategy;
Information Technology;
Education;
Business and Community Relations;
Information Technology Industry;
Information Technology Industry;
San Jose;
Philadelphia;
Ohio;
Florida
Kanter, Rosabeth M. "IBM's Reinventing Education (A)." Harvard Business School Case 399-008, September 1998. (Revised September 2001.)
- July 1998
- Supplement
Bell Atlantic in Union City
In this pioneering project to wire a school for the Internet and put computers in students' homes, Bell Atlantic combined its need for a beta site for a technology trial with the school reform efforts of the Union City, New Jersey public schools, under the leadership...
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Keywords:
Business Model;
Social Enterprise;
Internet and the Web;
Education;
Business and Community Relations;
Education Industry;
New Jersey
Kanter, Rosabeth M. "Bell Atlantic in Union City." Harvard Business School Video Supplement 399-501, July 1998.
- July 1998
- Supplement
IBM: Reinventing Education, Video
Kanter, Rosabeth M. "IBM: Reinventing Education, Video." Harvard Business School Video Supplement 399-502, July 1998.
- June 1998
- Article
The Coevolution of Community Networks and Technology: Lessons From the Flight Simulation Industry
By: L. Rosenkopf and Michael Tushman
Rosenkopf, L., and Michael Tushman. "The Coevolution of Community Networks and Technology: Lessons From the Flight Simulation Industry." Industrial and Corporate Change 7, no. 2 (June 1998): 311–346.
- 01 May 1998
- Conference Presentation
Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry
By: Alan MacCormack, M. Iansiti and R Verganti
- summer 1997
- Article
An Empirical Exploration of a Technology Race
By: J. Lerner
An extensive theoretical literature examines technological competition, and in particular whether leaders maintain their standing. These models, however, have received little support. Innovation is examined in the disk drive industry, an environment particularly...
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Lerner, J. "An Empirical Exploration of a Technology Race." RAND Journal of Economics 28, no. 2 (summer 1997): 228–247.
- May 1997
- Teaching Note
Managing Product Development: Matching Technology with Context, Instructor's Note
By: Marco Iansiti
This overview to Managing Product Development (MPD) both previews course material, cases, exercises, and lectures--and provides its conceptual and academic underpinnings. Additionally, this note links these materials to the activities students will be undertaking in...
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- Article
Learning-Before-Doing in the Development of New Process Technology
By: Gary P. Pisano
Pisano, Gary P. "Learning-Before-Doing in the Development of New Process Technology." Research Policy 25, no. 7 (October 1996): 1097–1119.
- January 1996
- Case
Biogen, Inc.: rBeta Interferon Manufacturing Process Development
Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that will reposition the company from a purely research-oriented company to a fully integrated pharmaceutical manufacturing...
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Keywords:
Learning;
Technological Innovation;
Management Analysis, Tools, and Techniques;
Product Development;
Organizational Change and Adaptation;
Projects;
Research and Development;
Corporate Strategy;
Biotechnology Industry
Wheelwright, Steven C. "Biogen, Inc.: rBeta Interferon Manufacturing Process Development." Harvard Business School Case 696-083, January 1996.
- June 1995
- Case
Northern Telecom and Netas (B): Transferring Technology to Central Asia
By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
In the early 1990s, the Turkish telecommunications firm, Netas, established joint ventures in Azerbaijan and Kazakhstan as miniature replications of Netas's own experience on the receiving end of technology transfer with Netas's 51% owner, Northern Telecom. This case...
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Keywords:
Joint Ventures;
Mobile and Wireless Technology;
Change Management;
Transition;
Developing Countries and Economies;
Organizational Change and Adaptation;
Learning;
Technology Adoption;
Telecommunications Industry;
Turkey;
Kazakhstan;
Azerbaijan
Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (B): Transferring Technology to Central Asia." Harvard Business School Case 395-088, June 1995.
- October 1994 (Revised March 1999)
- Case
Ritz-Carlton: Using Information Systems to Better Serve the Customer
By: W. Earl Sasser, Thomas O. Jones and Norman Klein
Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services at Ritz-Carlton hotels. The luxury hotel chain's unique service credo and commitment to quality principles are...
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Keywords:
Competency and Skills;
Customer Satisfaction;
Training;
Recruitment;
Service Delivery;
Supply Chain Management;
Luxury;
Balance and Stability;
Information Technology
Sasser, W. Earl, Thomas O. Jones, and Norman Klein. "Ritz-Carlton: Using Information Systems to Better Serve the Customer." Harvard Business School Case 395-064, October 1994. (Revised March 1999.)
- May 1994 (Revised August 1994)
- Case
Motorola-Penang
By: Shoshana Zuboff and Janis Lee Gogan
S.K. Ko managed Motorola's Penang, Malaysia factory, producing telecommunications components and equipment. As a female manager of a multi-ethnic and labor-intensive plant in Asia, Ko faced a number of challenges. She had already promoted quality circles and quality...
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Keywords:
Factories, Labs, and Plants;
Transformation;
Decision Making;
Ethnicity;
Gender;
Training;
Leading Change;
Management Analysis, Tools, and Techniques;
Problems and Challenges;
Technology Industry;
Malaysia
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola-Penang." Harvard Business School Case 494-135, May 1994. (Revised August 1994.)
- April 1993 (Revised June 1994)
- Supplement
MathSoft, Inc. (B)
Describes the president's decision regarding MathSoft's marketing channels and communications methods, and the company's sales results during the next five quarters. The (A) case market response model is also updated.
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Keywords:
Communication Technology;
Forecasting and Prediction;
Curriculum and Courses;
Learning;
Knowledge Sharing;
Growth and Development Strategy;
Marketing Channels;
Education Industry
Rangan, V. Kasturi. "MathSoft, Inc. (B)." Harvard Business School Supplement 593-095, April 1993. (Revised June 1994.)