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Show Results For
- All HBS Web
(2,863)
- People (24)
- News (775)
- Research (1,126)
- Events (1)
- Multimedia (19)
- Faculty Publications (337)
- 03 Jan 2016
- News
NFL Black Monday Insights: How Much Do Coaches Really Matter?
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
teams failed to achieve their desired goals in any individual drilling attempt, but they soon learned to celebrate the valuable information each attempt provided, such as revealing features of the rock, to... View Details
- August 1998 (Revised July 2002)
- Case
Innovation at 3M Corporation (A)
By: Stefan H. Thomke and Ashok Nimgade
Describes how 3M Corp. introduces and learns a new and innovative methodology called Lead User research to understand future customer and market needs. A team from 3M's Medical-Surgical Markets Division applies the Lead User methodology to the field of surgical... View Details
Keywords: Innovation and Management; Innovation Strategy; Managerial Roles; Marketing Strategy; Demand and Consumers; Market Timing; Product Development; Problems and Challenges; Business Strategy; Medical Devices and Supplies Industry
Thomke, Stefan H., and Ashok Nimgade. "Innovation at 3M Corporation (A)." Harvard Business School Case 699-012, August 1998. (Revised July 2002.)
- 21 Jun 2018
- Video
KPMA HBX Live Cracking the Data Aggregation Problem - Gabriel Eichler
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
shock to the lender's forgiveness policy, my findings suggest that as the lender learns about the extent of borrower communication, the lender tightens its debt forgiveness policy to mitigate default contagion. Publisher's link:... View Details
Keywords: Dina Gerdeman
- 4 PM – 5 PM EST, 10 Mar 2021
- Virtual Programming
Meet the i-labs Unicorns: Celebrating Venture Success Stories
How did two Harvard Innovation Lab alumni teams achieve valuations of more than $1 billion. In a discussion moderated by i-lab executive director Matt Segneri (AB 2004, MBA 2010), Will Ahmed (AB 2012), founder and CEO of WHOOP, and Lissy Hu (MD/MBA 2014), founder and... View Details
- January 2024
- Supplement
Buurtzorg
By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Multimedia/Video Supplement 424-705, January 2024.
- 10 Sep 2020
- News
Using Systems Thinking to Stay on Goal
- 10 Sep 2014
- Blog Post
A Summer Reflection
team meetings (e.g., what can Walmart learn from GM’s issues with recalls?), murals on the wall listing these values / rules, and so on. I have never worked in an environment where the culture was such an... View Details
- 05 Dec 2016
- Blog Post
5 Pieces of Advice for Applying to HBS
Admissions team they’re often eager to learn more about the admissions process. While we outline the basics, we find it’s often more helpful for you to get advice from our students and alums. They’ve been there, they’ve done that, they... View Details
- Blog
How the Pandemic Changed Case Development in Latin America
develop research ideas across disciplines and across institutions. In this dynamic case development process, faculty may be supported by a team of researchers and case writers based at HBS Research Centers around the globe. Opened in... View Details
Paul Hamilton
Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models.
View Details
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
There’s a virtual elephant in AI’s room: It’s nearly impossible to make the technology forget. And there are an increasing number of scenarios where consumers and programmers may not only want to remove data from a machine learning... View Details
- 2023
- Working Paper
Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development
By: Daniel Yue, Paul Hamilton and Iavor Bojinov
Predictive model development is understudied despite its centrality in modern artificial
intelligence and machine learning business applications. Although prior discussions
highlight advances in methods (along the dimensions of data, computing power, and
algorithms)... View Details
Keywords: Analytics and Data Science
Yue, Daniel, Paul Hamilton, and Iavor Bojinov. "Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development." Harvard Business School Working Paper, No. 23-029, December 2022. (Revised April 2023.)
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
advantages and longstanding rivalries. The importance of competition So, what can teams in other sports learn from Australia? One lesson might be that consumers actually enjoy even competitions—and that may... View Details
- October 2021 (Revised December 2021)
- Case
Customer-Centric Design with Artificial Intelligence: Commonwealth Bank
By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details
Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia
Lakhani, Karim R., Yael Grushka-Cockayne, Jin Hyun Paik, and Steven Randazzo. "Customer-Centric Design with Artificial Intelligence: Commonwealth Bank." Harvard Business School Case 622-065, October 2021. (Revised December 2021.)
- 26 Mar 2024
- Research & Ideas
How Humans Outshine AI in Adapting to Change
tested six common types of reinforcement learning algorithms that had been designed to learn from frame-by-frame images of the game. The four games were successively harder, going from a simple logic game to... View Details
- 29 Feb 2024
- HBS Case
Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent
Superstar talent brings the kind of wattage that can power a business to the next level, as recent high-stakes decisions facing soccer legend David Beckham show. Two new Harvard Business School case studies examine the questions Beckham and his View Details