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Show Results For
- All HBS Web
(7,568)
- People (6)
- News (1,534)
- Research (4,993)
- Events (58)
- Multimedia (97)
- Faculty Publications (3,696)
- October 14, 2019
- Article
Designing Better Online Review Systems
By: Geoff Donaker, Hyunjin Kim and Michael Luca
Online reviews are transforming the way consumers choose products and services of all sorts. We turn to TripAdvisor to plan a vacation, Zocdoc to find a doctor, and Yelp to choose a new restaurant. Reviews can create value for buyers and sellers alike, but only if they... View Details
Donaker, Geoff, Hyunjin Kim, and Michael Luca. "Designing Better Online Review Systems." Harvard Business Review 97, no. 6 (November–December 2019): 122–129.
- March 2015
- Case
Caroline Regis at Excel Systems
By: Anthony Mayo and Michael J. Roberts DBA
Mayo, Anthony, and Michael J. Roberts DBA. "Caroline Regis at Excel Systems." Harvard Business School Brief Case 915-515, March 2015.
- September 1990 (Revised December 1990)
- Teaching Note
Systems Development, Inc., Teaching Note
By: William J. Bruns Jr.
- November – December 1969
- Article
Systems Analysis for Social Decisions
By: Joseph L. Bower
Bower, Joseph L. "Systems Analysis for Social Decisions." Operations Research 17, no. 6 (November–December 1969): 927–940.
- August 2002 (Revised June 2003)
- Teaching Note
General Electric Medical Systems (TN)
By: Tarun Khanna
Teaching Note for (9-702-428). View Details
- August 1998
- Teaching Note
Electronic Data Systems (EDS) TN
Teaching Note for (9-398-072). View Details
- 19 Jan 2012
- News
Pozen on U.S. Pension System
- 18 Feb 2016
- News
Political System Biggest U.S. Problem
- 03 Mar 2023
- Video
Drivers of Disparity: Systemic Bias
- Mar 16 2018
- Testimonial
Building a Global Support System
- 07 Sep 2021
- News
Automated Hiring Systems Are Rejecting Qualified Candidates
- November 17, 2009
- Editorial
Inventing a Better Patent System
By: Robert C. Pozen
Pozen, Robert C. "Inventing a Better Patent System." New York Times (November 17, 2009).
- spring 2001
- Article
The Patent System and Innovation
By: Adam Jaffe and Josh Lerner
Jaffe, Adam, and Josh Lerner. "The Patent System and Innovation." RAND Journal of Economics 32, no. 1 (spring 2001): 167–199.
- May 2011 (Revised March 2013)
- Case
Marshall & Gordon: Designing an Effective Compensation System (A)
By: Heidi K. Gardner and Kerry Herman
CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service... View Details
Keywords: Change Management; Customer Relationship Management; Compensation and Benefits; Retention; Growth and Development Strategy; Growth Management; Organizational Culture; Partners and Partnerships; Motivation and Incentives; Alignment; Public Relations Industry
Gardner, Heidi K., and Kerry Herman. "Marshall & Gordon: Designing an Effective Compensation System (A)." Harvard Business School Case 411-038, May 2011. (Revised March 2013.)
- 2003
- Chapter
Operating as a Knowledge System
Leonard, Dorothy A. "Operating as a Knowledge System." In Knowledge Capital: How Knowledge-Based Enterprises Really Get Built, edited by Jay L. Chatzkel. Oxford University Press, 2003.
- January 2014
- Case
Social Strategy at Cisco Systems
By: Mikolaj Jan Piskorski, Daniel Malter and Aaron Smith
In April 2013, Jeanne Beliveau-Dunn, vice president and general manager for Learning@Cisco Systems, was planning the future of the Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to... View Details
Keywords: Networks; Digital Platforms; Internet and the Web; Competency and Skills; Learning; Web Services Industry
Piskorski, Mikolaj Jan, Daniel Malter, and Aaron Smith. "Social Strategy at Cisco Systems." Harvard Business School Case 714-475, January 2014.
- October 2006 (Revised March 2007)
- Case
The ColorMatch Hair Color System
By: Clayton M. Christensen and Matthew Beecher
Describes the challenge of finding the right market for a product. View Details
- October 2004
- Background Note
Introduction to Responsibility Accounting Systems
By: David F. Hawkins and Jacob Cohen
Introduces responsibility accounting systems. View Details
Hawkins, David F., and Jacob Cohen. "Introduction to Responsibility Accounting Systems." Harvard Business School Background Note 105-009, October 2004.