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  • Forthcoming
  • Article

The Evolution of Financial Services in the United States

By: Robin Greenwood, Robert Ialenti and David Scharfstein
This article surveys the literature on the historical growth and transformation of the U.S. financial sector. The sector expanded rapidly between 1980 until 2006, when its contribution to GDP rose from 4.8% to 7.6%. After the Global Financial Crisis, the size of the... View Details
Keywords: Financial Crisis; Financial Institutions; Financial Markets; Growth and Development; Economic Sectors
Related
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where... View Details
Keywords: by Dina Gerdeman
  • 28 Feb 2014
  • HBS Seminar

Paula Stephan, Georgia State Univ and NBER

  • 2020
  • Article

A Practical Approach to Sales Compensation: What Do We Know Now? What Should We Know in the Future?

By: Doug J. Chung, Byungyeon Kim and Niladri B. Syam
Personal selling represents one of the most important elements in the marketing mix, and appropriate management of the sales force is vital to achieving the organization’s objectives. Among the various instruments of sales management, compensation plays a pivotal role... View Details
Keywords: Sales Compensation; Sales Management; Sales Strategy; Principal-agent Theory; Structural Econometrics; Field Experiments; Machine Learning; Artificial Intelligence; Salesforce Management; Compensation and Benefits; Motivation and Incentives; AI and Machine Learning
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  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

widespread discrimination on Airbnb, leading Airbnb to take steps to mitigate bias and prompting broader discussion across other companies. “Many businesses were unaware of the implications of their decisions,” says Luca, whose research... View Details
Keywords: by Jay Fitzgerald; Food & Beverage

    Derek C. M. van Bever

    Derek van Bever is a Senior Lecturer in the General Management Unit of Harvard Business School. He teaches courses in both years of the MBA program (“Leadership and Corporate Accountability” in the first-year required curriculum and “Building and Sustaining a... View Details

    • 23 Sep 2015
    • Research & Ideas

    Men Want Powerful Jobs More Than Women Do

    New research from Harvard Business School reveals a stark gap in the professional ambitions of men and women. Having surveyed a diverse sample of more than 4,000 men and women, a team of social scientists... View Details
    Keywords: by Carmen Nobel
    • 06 Dec 2022
    • Research & Ideas

    Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

    research suggests that marketers are well aware of the power of calling something “revised” as a means of selling products. A survey conducted by the researchers with former... View Details
    Keywords: by Michael Blanding; Consumer Products; Retail
    • 2022
    • Working Paper

    Capitalism and Global Governance in Business History: A Roundtable Discussion

    By: Sabine Pitteloud, Grace Ballor, Patricia Clavin, Nicolás M. Perrone, Neil Rollings and Quinn Slobodian
    This working paper brings together a diverse group of scholars to discuss the historiography of capitalism, business history and global governance and lay the foundations for further research in this area. Grace Ballor and Sabine Pitteloud open the discussion with a... View Details
    Keywords: Capitalism; Business History; Multinational Corporation; Business And Government Relations; Business And Society; Business And The Environment; International Relations; Regulation; Business Interest Association; Lobbying; Private Governance; State-business Relations; Political Risk; Neo-Liberalism; Governance; Globalized Firms and Management; Government and Politics
    Related
    • 21 Nov 2022
    • Research & Ideas

    Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

    citing a December 2020 survey from data firm Cardify. [div class=infogram-embed data-id=_/jDkUSqXh5u6Gl9G77NLQ][/div] Detailed consumer data for BNPL hasn’t been easy to analyze previously because transactions aren’t reported publicly or... View Details
    Keywords: by Rachel Layne; Retail; Financial Services; Technology
    • 10 Jan 2023
    • Research & Ideas

    How to Live Happier in 2023: Diversify Your Social Circle

    closely, the researchers conducted an online survey of nearly 600 people in the United States, asking them to recall their social interactions the previous day and categorize them into categories like... View Details
    Keywords: by Michael Blanding
    • 28 Mar 2016
    • Research & Ideas

    What's a Boss Worth?

    one person who poisons the whole bunch,” says Stanton, who co-wrote the study with Edward Lazear and Kathryn Shaw of the Stanford Graduate School of Business, where he began the research as part of his dissertation in 2011. In order to... View Details
    Keywords: by Michael Blanding; Service
    • 22 Mar 2021
    • Research & Ideas

    How to Learn from the Big Mistake You Almost Make

    delivery systems.” To unravel this complexity, the research team surveyed 78 radiation oncology professionals at the University of California in Los Angeles. First, they View Details
    Keywords: by Kristen Senz; Health
    • 13 Feb 2012
    • Research & Ideas

    The Case Against Racial Colorblindness

    "It's so appealing on the surface to think that the best way to approach race is to pretend that it doesn't exist," says behavioral psychologist Michael I. Norton, an associate professor at Harvard Business School. "But research shows... View Details
    Keywords: by Carmen Nobel
    • 13 Mar 2023
    • Research & Ideas

    The Power of Personal Connections: How Shared Experiences Boost Performance

    percentage points higher in patient satisfaction surveys than specialists with whom the primary care doctor didn’t train, finds new research published in JAMA Internal Medicine. PCPs and specialists who... View Details
    Keywords: by Rachel Layne; Health
    • 2015
    • Article

    International Trade, Multinational Activity, and Corporate Finance

    By: C. Fritz Foley and Kalina Manova
    An emerging new literature brings unique ideas from corporate finance to the study of international trade and investment. Insights about differences in the development of financial institutions across countries, the role of financial constraints, and the use of... View Details
    Keywords: Multinational Firms and Management; Investment; Trade; Corporate Finance
    Related
    • 01 Dec 2016
    • HBS Seminar

    Erik Snowberg, California Institute of Technology

    • 25 Jun 2012
    • Research & Ideas

    Collaborating Across Cultures

    of survey and experimental research to focus on a key measure psychologists have dubbed "cultural metacognition." The term refers to a person's reflective thinking about his or her cultural assumptions. It... View Details
    Keywords: by Michael Blanding
    • Article

    Financial Shame Spirals: How Shame Intensifies Financial Hardship

    By: Joe J. Gladstone, Jon M. Jachimowicz, Adam Eric Greenberg and Adam D. Galinsky
    Financial hardship is an established source of shame. This research explores whether shame is also a driver and exacerbator of financial hardship. Six experimental, archival, and correlational studies (N = 9,110)—including data from customer bank account histories and... View Details
    Keywords: Financial Hardship; Financial Decision-making; Shame; Guilt; Personal Finance; Financial Condition; Decision Making; Emotions
    Related
    • 16 Jul 2020
    • Research & Ideas

    Restaurant Revolution: How the Industry Is Fighting to Stay Alive

    polls, conducted in May by The Washington Post, researchers at the University of Maryland, and Morning Consult, revealed that only 26 percent of Americans believe restaurants should reopen, and merely 18 percent felt comfortable returning... View Details
    Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage