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Show Results For
- All HBS Web
(519)
- News (83)
- Research (365)
- Events (3)
- Multimedia (4)
- Faculty Publications (260)
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- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
(iStockphoto/400tmax) While summarizing comments to this same question asked about Jack Welch in last month’s column (shown below), I received word of Frances Hesselbein’s death. Welch was regarded by many as the greatest CEO of the 20th... View Details
Keywords: Re: James L. Heskett
- Research Summary
Managing Processes
David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
- Research Summary
Overview
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
summarizes customer profitability. Consider the situation faced in the 1990s by one of the nation's largest distributors of medical and surgical supplies. In five years, sales had more than tripled to nearly $3 billion, yet selling,... View Details
Keywords: by Robert S. Kaplan
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
Summing Up Thoughtful comments are hard to summarize in five paragraphs. That explains why this month's task is impossible. But one thing unites nearly everyone responding to this column, and that is one kind of objection or other to the... View Details
Keywords: by Jim Heskett
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
examples of high strategic intelligence. What do they have in common that makes them successful? A: If I had to summarize very quickly, I'd say they have a pretty clear strategy, but they are not satisfied with it. They are always trying... View Details
Keywords: by Michael Blanding
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
language abilities, which were neither stellar nor poor. One low-fluency worker painfully summarized his experience: "If you cannot express your ideas because you lack language skills, the collaboration becomes a nightmare. You lose... View Details
Keywords: by Kim Girard
- Research Summary
Experience and description-based decision making.
Prof. Barron and his co-authors study the effect of the economic environment on decision making. One example involves the effect of rare (low probability) events. People behave as if they overweight these events in some settings (e.g., when buying insurance and... View Details
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
yuri_arcurs Recent research shows for the first time that diversity in venture capital firms not only spawns creativity and alternative viewpoints, but also improves financial performance. Paul Gompers, Eugene Holman Professor of Business Administration at Harvard... View Details
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I received were that if leadership... View Details
Keywords: by Jim Heskett
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
labels 'international' and 'domestic' no longer apply." His globalization program, often summarized under the tagline "think global, act global," had included an unprecedented amount of standardization. By the time he... View Details
Keywords: by Pankaj Ghemawat
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
dozens of managers over the course of more than thirty years, pithily summarized the key actions of her most inclusive managers: “Championed everyone on his team. [Was a] supporter, equally, of all on his team. Allowed each person to... View Details
Keywords: by Kristen Senz
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
exploitation and exploration to exist in harmony with one another. The figure below summarizes the different requirements of the two kinds of businesses found within an ambidextrous organization. [div class=infogram-embed... View Details
- Research Summary
Overview
By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 16 Jan 2007
- First Look
First Look: January 16, 2007
Baker and Jeffrey Wurgler Periodical:Journal of Economic Perspectives (forthcoming) Abstract Real investors and markets are too complicated to be neatly summarized by a few selected biases and trading frictions. The "top-down"... View Details
Keywords: Martha Lagace
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
classrooms. Daily we ask students what they think as part of a process of teaching and learning for students and faculty alike. Many of us then try to sum up what was said as part of a process of wrapping up each class; hence a second column each month that attempts to... View Details
Keywords: by James Heskett
- 19 May 2015
- First Look
First Look: May 19
economic performance, President Obama's budget strategy, and the budget proposals of the Republican Senate and House Budget Committees. Using the Economic Reports of the President for 2014 and 2015 and the Budget of the United States for FY 2016, the case View Details
Keywords: Sean Silverthorne
- 12 May 2011
- Research & Ideas
The Difficult Transition from For-Profit to Nonprofit Boards
for-profit in that the nonprofit cannot easily access the public equity markets but instead has philanthropy as a potential additional source of funds. Chapter Five deals with the role of philanthropy and the trustee's role in it. This may be View Details
Keywords: by Sean Silverthorne