Success Measures - Publications - Faculty & Research

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Publications - Institute For Strategy And Competitiveness

Services (CMS) recently announced that it will be removing more than 250 musculoskeletal surgeries from its “inpatient-only list” in January 2022. An additional 1,500 surgeries will be eliminated in the following year. The change... 01 Feb 2021 Article Health Care... View Details

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

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Asia Pacific - Global

dinner discussion, Mr. Kalliarekos traced the origins and evolution of private equity in the US, explored the unique opportunities for PE firms across Asia, and discussed the critical importance of global managerial and operational talents for View Details

Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Do those served grow as persons (and become) more likely themselves to become servants?" Now it appears that a group of organizational psychologists, led by Adam Grant, are attempting to measure the impact of servant leadership on... View Details

Keywords: by Jim Heskett

2020
Discussion Paper

Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19

By: Christian H.M. Ketels and Peter Clinch

This paper aims to provide policy makers, especially those focused on the longer-term growth potential of their countries, with an initial framework to think about their action priorities in the context of the overall COVID-19 response. Our focus is on the... View Details

Keywords: Competitiveness; COVID-19 Pandemic; Competition; Government Administration; Health Pandemics; Economy; Supply Chain; Safety

Citation

Read Now

31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

practices to reinforce inequalities, not only in society, but right here in our company? This is often a challenging step for leaders. If you’re not using scorecards, dashboards or some other measurement system to analyze how everyone’s... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

07 Mar 2011
Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

there was not enough customer demand for its grocery delivery service. Next, there's the matter of timing, a huge issue that can determine whether a company gets funding and whether it achieves the start-up's elusive measure of success:... View Details

Keywords: by Carmen Nobel

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Online Business Courses & Certifications | HBS Online

analysis techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5 hrs/week Pay by July 31 $1,850 Certificate Economics for Managers Professor Bharat Anand Gain economic insights and learn how markets work and firms compete to... View Details

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Frameworks & Key Concepts - Institute For Strategy And Competitiveness

and transformed thinking in states, cities, and regions—defines competitiveness based on the measure of productivity, and focuses on the microeconomic foundations of competitive advantage. Understanding & Analyzing Competitiveness These... View Details

22 Nov 2016
First Look

November 22, 2016

centuries of animosity. The “shadow of the law” relevant to the substance of the negotiation may be ill-defined or easily misunderstood. Finally, significant cultural differences may obscure common ground that could facilitate a View Details

Keywords: Sean Silverthorne

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

example: the 2010 mine collapse in Chile that trapped 33 workers some 2,300 feet underground for 69 days. Here's Emondson's account.) The success of the now legendary mining rescue in Chile in 2010, while widely covered in the news and... View Details

Keywords: by Amy C. Edmondson; Mining

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

SUMMING UP Respondents to this month’s Wells Fargo “case study” identified problem symptoms, diagnosed causes, proposed remedies, and even suggested a title for a follow-on case. Mitch says that when one company is consistently more View Details

Keywords: by James Heskett; Banking

29 Jul 2008
First Look

First Look: July 29, 2008

likely to be transferred if politicians have alternative means of control through subordinate politicians. Districts with higher rates of politically induced bureaucrat transfers are somewhat less successful in poverty reduction over the... View Details

Keywords: Martha Lagace

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

the rewards were great. This initial success prompted Enron to extrapolate its business model to other markets. In 1994, Enron officials started trading wholesale electricity after Congress deregulated the industry; Enron analysts... View Details

Keywords: by Martha Lagace; Energy; Utilities

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

works for some people, but not others. There is a lot more performance pressure and accountability" In some ways, however, the company became a victim of its own success as a pioneer of organic sustainable foods. Peaking in 2013, it... View Details

Keywords: by Michael Blanding; Food & Beverage

24 Oct 2006
First Look

First Look: October 24, 2006

national male circumcision rates for African countries are both a strong predictor of HIV/AIDS prevalence and uncorrelated with other determinants of economic outcomes. Two-stage least squares regressions do not support the hypotheses that AIDS has had any View Details

Keywords: Sean Silverthorne

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

the top of his list of leaders who imparted the wrong lessons are Milton Friedman, who believed companies should prioritize their stock prices, and Bob McNamara, the inventor of top-down management, who measured his way to View Details

Keywords: by Michael Blanding; Retail

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

past. Measure success in narrow terms A successful customer interaction on Target.com was narrowly defined: Only when a customer searched for a product, received... View Details

Keywords: by Dina Gerdeman; Retail

Web

Entrepreneurship - Faculty & Research

the probabilities of success are low, extremely skewed, and unknowable until an investment is made. At a macro level, experimentation by new firms underlies the Schumpeterian notion of creative destruction. However, at a micro level,... View Details

Publications