Stress - Publications - Faculty & Research

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

making it about yourself. Communicate the message directly and stress that this is about a global situation rather than the person’s performance. She adds that while it is good to offer assistance to terminated employees, it is equally... View Details

Keywords: by Boris Groysberg and Sarah Abbott

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details

Keywords: by Michael Blanding; Health

13 Dec 2021
Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

Employees often feel stressed when their firms are bought by other companies, fearing they could face layoffs, demotions, or lousy working conditions. While it’s true that organizations tend to restructure their workforce following... View Details

Keywords: by Lane Lambert

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

organizations wanting to create social value. The researchers stressed the importance of synergies between Economic Value (EV) and Social Value (SV), calling them "two sides of the same coin." By aligning EV and SV, both... View Details

Keywords: by Manda Salls

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

only on paper.” There were several criticisms of the fact that the research identified correlations, not causes. Norman Toy made the point by stressing the especially mischievous nature of the use of correlation in this case. In his... View Details

Keywords: by James Heskett

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

network of individual contracts or the vision of its entrepreneur. The people inside firms learned, developed effective routines, and innovated. While we have sophisticated theories of competition in economics, the cooperative teamwork inside firms is just as... View Details

Keywords: by Sean Silverthorne

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

sample have worked hard to keep workers productive, motivated, engaged, and connected through concerted actions. To compensate for the stress caused by remote working, several companies introduced flexible schedules to allow balancing... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

point for organizations figuring out their “new normal” in the two-sided market of employee and employer relations. It’s no secret that pandemic stress has inspired many people to prioritize work-life flexibility and wellness. Employees... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

mind. One is Coca-Cola's "I'd like to teach the world to sing," which invokes the deep metaphor of connection and the ability of the brand to bring diverse people together. It also engaged the deep metaphor of social balance by View Details

Keywords: by Martha Lagace; Consumer Products

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

Lazonick's theoretical approach to global competition. Lazonick stresses that an innovative enterprise (as differentiated from an optimizing one) becomes successful not just by trying its productive capabilities, but also try creating and... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

period of high stress for individuals and companies alike. It is also, however, an opportunity to examine current business practices in order to increase long-term operational efficiency and competitiveness, as well as to innovate for the... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

they find most interesting and fulfilling: Do I like collaborative work? Do I tend to become the leader of groups in which I find myself? Have I ever volunteered to coach or tutor others? Do I find it intriguing to work on thorny, ambiguous problems? Do I cope well... View Details

Keywords: by Linda Hill

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Approach ... To Integration There are many approaches to improving integration. They work best when they themselves are well integrated (big surprise!). Thus, the stress here will be on "mixing and matching" the individual... View Details

Keywords: by Benson Shapiro

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

Brierley Professor of Business Administration at HBS. “Then some things happened in the world, and people started being interested in inequality.” How academic institutions can change It’s worth noting that Harvard Business School is unusual in that it View Details

Keywords: by Carmen Nobel; Education

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

manager can say, ‘It’s 3 p.m., and it’s been a tough week. Take the rest of the afternoon off and spend time with your loved ones.’ You’d be meeting people where they are by recognizing that everyone is stressed out,” Neeley says. While... View Details

Keywords: by Dina Gerdeman

05 Sep 2019
Sharpening Your Skills

Making the Right Technical Hire

having to let someone go, or having them quit, and finding a replacement not only stresses out the manager and team, but there is a productivity hit to all while you go through the process. Even though it may feel like you’re moving... View Details

Keywords: by Julia Austin; Technology

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

jury, Salter discussed Enron's legacy: What happened, why, and what has been learned? "I want to stress one point: Enron is all about us," said Salter. "It's not just about some Dummkopfs in Houston. If it were just about... View Details

Keywords: by Martha Lagace

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

approach works best. Wal-mart, for example, stresses its low everyday prices, which gives the customer a reason to buy, while simultaneously providing supportive services from the greeter at the store's entrance to the cashier at its... View Details

Keywords: by Benson P. Shapiro

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

Despite these efforts, the authors stress that success is unlikely unless the people leading these initiatives truly commit to long-term improvement. Equality as a competitive advantage Looking forward, Ammerman and Groysberg envision a... View Details

Keywords: by Kristen Senz

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

call may be having a dramatic experience during this crisis is an important subtext for how they are navigating the conversation with me.” “[Pacing] ourselves as leaders to remain strong for all the people that depend on us, [managing] organizational View Details

Keywords: by Boris Groysberg and Robin Abrahams

Publications