Publications

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

strategy in particular, you are talking in his language, and it makes you look smart." Successes can get people energized really quickly had nothing to do with the failure to expense options.—Cheryl Andrus, FranklinCovey Many... View Details

Keywords: by Paul Michelman

October 2007
Case

The AtekPC Project Management Office

By: F. Warren McFarlan, Mark Keil and John Hupp

Presents one company's efforts to implement a project management organization, or PMO, and the challenges they faced in doing so. Issues brought out in the case include defining the PMO's purpose and mission, the structure and governance of the PMO, and how to... View Details

Keywords: Projects; Goals and Objectives; Technological Innovation; Information Technology; Business Strategy; Mathematical Methods; Consulting Industry

May 2013 (Revised March 2014)
Case

Gap, Inc., 2012

By: John R. Wells and Galen Danskin

Between 2000 and 2012, Gap, Inc. (Gap) ceded its world leadership position in specialty fashion retailing to Inditex of Spain and H&M of Sweden. These two companies, each less than a quarter of Gap's size in 2000, were now setting the pace in the global mass fashion... View Details

Keywords: Strategic Change; Fashion; Multinational; Brands; Competition; Multinational Firms and Management; Performance Improvement; Strategy; Brands and Branding; Change Management; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States

31 Mar 2022
Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

particularly valued Linklaters’ ability to work on cross-jurisdictional matters. Learning economies. Major strategy consulting firms, such as McKinsey and Boston Consulting... View Details

Keywords: by Ashish Nanda

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

trapped men (enough food for two men for 10 days) combined to make the possibility of rescue appear all but impossible to consulted experts. A mining rescue in the United States just a few years earlier, in which nine men were trapped 240... View Details

Keywords: by Amy C. Edmondson; Mining

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

machine learning tools in marketing. “You can’t do something in business, and then collect the data, and then expect the machine learning methods to spit out insight for you,” Amano says. “It’s important that throughout the process you View Details

Keywords: by Kristen Senz

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has View Details

Keywords: by Kristen Senz

27 Aug 2013
First Look

First Look: August 27

http://hbr.org/search/513091-PDF-ENG Harvard Business School Case 913-420 Tim Blanchard at Jones Mendel & Co. Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve... View Details

Keywords: Sean Silverthorne

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

made its threat credible. This may be more than enough of an incentive for you to decide not to bid after all. As the CEO's strategy illustrates, increasing the costs you will incur by not following through on your threats can persuade... View Details

Keywords: by Deepak Malhotra

08 May 2007
First Look

First Look: May 8, 2007

problems that it presents to government officials and to business leaders in developed countries and in the developing world. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707015 Latvia: Economic View Details

Keywords: Martha Lagace

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

their full promise. And that’s a key piece of information to have as companies consider investing what consulting firm Accenture estimates will be $35 trillion into cognitive technologies in the United States by 2035. Just adding AI tools... View Details

Keywords: by Michael Blanding; Technology; Information

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

getting the feedback they need, and they’re happy in the firm so they’re less likely to quit,” says Rembrand Koning, an assistant professor in Harvard Business School’s Strategy Unit who was a coauthor of the study. "Our findings... View Details

Keywords: by Dina Gerdeman

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

Charles C.Y. Wang Abstract—Relative TSR (rTSR) is increasingly used by market participants to judge and incentivize managerial performance. We evaluate the efficacy, reasons, and implications of firms' benchmarks in rTSR-based contracts. Although compensation View Details

Keywords: by Sean Silverthorne

July 2019 (Revised May 2021)
Case

Acelerex

By: John R. Wells and Benjamin Weinstock

In early 2019, Randell Johnson, Founder and Chief Executive of Acelerex, was reflecting on the company’s first year of rapid growth and the challenges of scaling the business that lay ahead. Acelerex was riding the waves of change taking place in electrical power grids... View Details

Keywords: Energy; Energy Sources; Growth Management; Expansion; Global Strategy; Cash Flow; Energy Industry; Web Services Industry; Consulting Industry