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  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

fool, who doesn't know much but is a delight to have around; the lovable star, who's both smart and likable; and the incompetent jerk, who well, that's self-explanatory. These archetypes are caricatures, of course: Organizations... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

problems are Embraer's partnerships trying to overcome?" As a company, conference participants said, Embraer had made a number of smart moves. Its human resources strategy was rejuvenated for flexibility, so people were motivated to... View Details
Keywords: by Martha Lagace; Manufacturing
  • 07 May 2007
  • Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

smart people of that time believed that technology had reached its limits and capitalism had passed its peak. Schumpeter believed the exact opposite, and of course he was right. Q: Schumpeter introduced the term “creative destruction” and... View Details
Keywords: by Sean Silverthorne; Education
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

by these smart devices. There was another theme around women's empowerment, right? I think the women's empowerment theme will quite possibly resonate into the next Super Bowl. Kenny: We have time for one more question, folks. Speaker 4:... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 06 Feb 2013
  • What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

more thought if responses are an indicator. But as Wallace Earner puts it, "A long, strong struggle with a good question is much better than quick, smart answers." Many took an "it would be nice if " stance. Among them, Clifford Brown... View Details
Keywords: by James Heskett
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

Gompers recommends first and foremost being aware of one’s own biases that can influence them to hire homogenously. “Most people aren’t bad people, but we have these internal biases to think that people who look like us are smart and... View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a typical application contains FOSS components. And that trend is only increasing with its use in View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

will be smart to unbundle the services and come out with a pricing table.” As Munyaradzi Mushato put it, “implement an authentic platform strategy where users pay, advertisers pay, and developers pay for the value they get.” Clearly,... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

CEO. I once advised the chairman of a third-generation family business who was having difficulty with his son, whom he had recently named CEO. The new CEO was a decisive leader, smart and capable, with an MBA and a strong academic record.... View Details
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

combining several of my favorite issues. Rosabeth Moss Kanter (@RosabethKanter) holds the Ernest L. Arbuckle Professorship, specializing in strategy, innovation, and leadership for change. She is the author of Think Outside the Building: How Advanced Leaders Can Change... View Details
Keywords: by Kathryn Haviland
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

destroying or even harming the competitor. The focus must be on your own success. Smart competitors don't try to beat their adversaries; they avoid direct competitors and instead maximize profits. The astute manager wants to establish a... View Details
Keywords: by Benson P. Shapiro
  • November 2005 (Revised November 2005)
  • Case

Massachusetts General Hospital and the Enbrel Royalty

By: David S. Scharfstein and Darren R. Smart
Massachusetts General Hospital is considering selling its royalty interest in Enbrel, Amgen's blockbuster drug for the treatment of rheumatoid arthritis. In assessing whether to sell, and at what price, the hospital must determine its value to a potential buyer as well... View Details
Keywords: Valuation; Price; Investment Return; Capital; Value; Revenue; Health Care and Treatment; Health Industry; Biotechnology Industry; Massachusetts
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Scharfstein, David S., and Darren R. Smart. "Massachusetts General Hospital and the Enbrel Royalty." Harvard Business School Case 206-075, November 2005. (Revised November 2005.)
  • February 2006 (Revised January 2007)
  • Case

ABRY Partners, LLC: WideOpenWest

By: Josh Lerner and Smart Darren
ABRY, a Boston-based private equity group, is considering whether to terminate its investment in WideOpenWest or to try to salvage the transaction by acquiring a division of telecommunications unit Ameritech. View Details
Keywords: Private Equity; Investment Portfolio; Problems and Challenges; Financial Services Industry; Media and Broadcasting Industry; Boston
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Lerner, Josh, and Smart Darren. "ABRY Partners, LLC: WideOpenWest." Harvard Business School Case 806-116, February 2006. (Revised January 2007.)
  • March 2024 (Revised March 2025)
  • Background Note

Physical Climate Risk

By: Michael W. Toffel, Spencer Glendon and Alison Smart
This note describes how managers can identify and manage their company’s physical climate risks, which can increase their operations and supply chain costs and risks, and affect demand for their goods and services. Can be paired with the video “Preparing business... View Details
Keywords: Resilience; Maps; Climate Risk; Climate Impact; Modeling And Analysis; Climate Change; Risk Management; Demand and Consumers; Supply Chain; Organizational Change and Adaptation; Disruption
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Toffel, Michael W., Spencer Glendon, and Alison Smart. "Physical Climate Risk." Harvard Business School Background Note 624-059, March 2024. (Revised March 2025.) (Click here for related material.)
  • February 2005 (Revised November 2012)
  • Supplement

UAL 2004: Pulling Out of Bankruptcy (CW)

By: Daniel Baird Bergstresser, Kenneth A. Froot and Darren Robert Smart
UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer... View Details
Keywords: Bankruptcy; Compensation; Costs; Loans; Reorganization; Restructuring; Financing and Loans; Insolvency and Bankruptcy; Compensation and Benefits; Air Transportation Industry; United States
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Bergstresser, Daniel Baird, Kenneth A. Froot, and Darren Robert Smart. "UAL 2004: Pulling Out of Bankruptcy (CW)." Harvard Business School Spreadsheet Supplement 205-709, February 2005. (Revised November 2012.)
  • April 2009
  • Teaching Note

UAL, 2004: Pulling Out of Bankruptcy (TN)

By: Daniel Baird Bergstresser, Kenneth A. Froot and Darren Robert Smart
Teaching Note for [205090]. View Details
Keywords: Air Transportation Industry
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Bergstresser, Daniel Baird, Kenneth A. Froot, and Darren Robert Smart. "UAL, 2004: Pulling Out of Bankruptcy (TN)." Harvard Business School Teaching Note 209-128, April 2009.
  • 19 Mar 2018
  • Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

Business MBA students participating in Harvard Business School’s Climate Change Challenge offer ideas on how companies can negate impacts from a changing environment. Understand that solutions don’t come easily ‘Big Teaming,’ Audacious Innovation, and the Uncompleted... View Details
Keywords: by Sean Silverthorne; Energy
  • February 2005 (Revised June 2006)
  • Case

UAL, 2004: Pulling Out of Bankruptcy

By: Daniel Baird Bergstresser, Kenneth A. Froot and Darren Robert Smart
UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer... View Details
Keywords: Bankruptcy; Compensation; Costs; Loans; Reorganization; Cost; Restructuring; Financing and Loans; Insolvency and Bankruptcy; Compensation and Benefits; Air Transportation Industry; United States
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Bergstresser, Daniel Baird, Kenneth A. Froot, and Darren Robert Smart. "UAL, 2004: Pulling Out of Bankruptcy." Harvard Business School Case 205-090, February 2005. (Revised June 2006.)
  • 31 May 2011
  • First Look

First Look: May 31

and James WeberHarvard Business School Case 511-065 Kevin Laracey, founder of Paydiant, needed to figure out how to launch a payment processing company with a new technology based on smart phones. Consumers had increasingly turned to... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2019
  • Research & Ideas

The Business of Saving the Planet

"The fact that the benefits of addressing the problem of climate change almost certainly outweigh the costs ... does not make concerted global action to address the problem easy." —Climate Change in 2018: Implications for Business If there is one positive... View Details
Keywords: by Sean Silverthorne; Energy; Green Technology
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