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  • September 2019 (Revised July 2021)
  • Case

Gap, Inc., 2019

By: John R. Wells and Benjamin Weinstock
In 2000, The Gap, Inc. (Gap) was the world’s largest player in specialty fashion retailing, and companies such as Inditex of Spain, H&M of Sweden, and Fast Retailing of Japan were less than a quarter of Gap’s size. But after two decades of growth, Gap’s progress... View Details
Keywords: Strategic Change; Fashion; Multinational; Brands; Fast Fashion; Competition; Multinational Firms and Management; Performance Improvement; Management Teams; Brands and Branding; Change Management; Strategy; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States
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  • 05 Feb 2013
  • First Look

First Look: Feb. 5

sales force on track to achieve their annual sales quotas. The paper also introduces two main methodological innovations to the marketing literature: first, we implement empirically the method proposed by Arcidiacono and Miller (2011) to... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • First Look

First Look: September 5

  PublicationsPreference Signaling in Matching Markets Authors:Peter A. Coles, Alexey Kushnir, and Muriel Niederle Publication:American Economic Journal: Microeconomics (forthcoming) Abstract Many labor View Details
Keywords: Sean Silverthorne
  • 29 Apr 2016
  • HBS Seminar

Richard Freeman, Harvard University & NBER

  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

to connect groups with disparate skills—like engineering, sales, and market analysis—at key points in a project. Extensive analysis of job postings Zhang bases his conclusions on a unique linguistic analysis of more than 34 million online... View Details
Keywords: by Ben Rand
  • Web

Site Map

Site Map Site Map General Information HBS Home About Annual Report Baker Library | Bloomberg Center Campus Case Method 100 Years Contemporary Art Employment Map / Directions News Policies, Rules & Guidelines Racial Equity School... View Details
  • 10 Feb 2015
  • First Look

First Look: February 10

entry) as a means of reconciling non-monotonic incentive responses to competition, effectively manipulating the number and skills distribution of contestants facing one another. February 2015 GfK Marketing Intelligence Review Beyond... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

Sugar Limited Harvard Business School Case 508-038 Until industry deregulation in 2006, Queensland Sugar ran Australia's single-desk marketing system for raw sugar exports. Since deregulation, eight of the ten Queensland sugar millers... View Details
Keywords: Martha Lagace
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

preferences. Finally, we find no evidence that CEO activists using economic language are more persuasive in their appeals. The Relevance of Broker Networks for Information Diffusion in the Stock Market By: Di Maggio, Marco, Francesco... View Details
Keywords: Sean Silverthorne

    Rob Markey

    Rob Markey is a Senior Lecturer of Business Administration in the Technology and Operations Unit at Harvard Business School. 

    In addition to teaching at HBS, Professor Markey is an advisory partner in Bain &... View Details

    • 21 Apr 2014
    • Research & Ideas

    Bio-Piracy: When Western Firms Usurp Eastern Medicine

    for anything where the prior art is known," explains Prithwiraj Choudhury, an assistant professor in the Technology, Operations, and Management unit at Harvard Business School. "But when a Western firm goes to a Western... View Details
    Keywords: by Carmen Nobel; Legal Services; Biotechnology
    • 06 Apr 2009
    • Research & Ideas

    Cheers to the American Consumer

    Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. A recent... View Details
    Keywords: by John Quelch
    • Research Summary

    Building Capabilities in Professional Service Firms

    One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

    • 10 May 2011
    • First Look

    First Look: May 10

    without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to and marketing of an individually held commitment savings product lead to an increase in female decision-making... View Details
    Keywords: Sean Silverthorne
    • 12 Mar 2024
    • HBS Case

    How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

    Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
    Keywords: by Rachel Layne; Electronics; Information Technology
    • 04 Feb 2014
    • First Look

    First Look: February 4

      Publications August 2013 MIT Sloan Management Review The Art of Strategic Renewal By: Binns, Andy, J. Bruce Harreld, Charles A. O'Reilly, and Michael L. Tushman Abstract—In recent years, we have seen well-established companies such as... View Details
    Keywords: Sean Silverthlorne
    • Web

    Named Fellowship Funds - Alumni

    planning, and marketing organization, Shapiro taught full time at HBS for 27 years. He was a first-year marketing professor and faculty advisor to the MBA Class of 1982 Section A. In this dual capacity,... View Details

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • Web

      Courses - Entrepreneurship

      (also listed under Finance) Paul Gompers Spring 2024 Q3Q4 3.0 Field Course: Business of the Arts (also listed under Marketing and General Management) Rohit Deshpande Henry McGee Spring 2024 Q3Q4 3.0 Field... View Details
      • 26 Feb 2008
      • First Look

      First Look: February 26, 2008

        Working PapersAn Investigation of Earnings Management through Marketing Actions Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract Combining new, hand-collected data with a widely studied dataset, we examine how firms use View Details
      Keywords: Martha Lagace