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  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

users of its search engine. We know now (and probably knew then but chose to ignore it) that the products of our searches are not free. They provide the basis for identifying our interests, potential... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

design process. This design rule is easy to state, but it is difficult to follow for two basic reasons. First, some core production technologies are less amenable to applying the rule than others. Second, organizations have a tendency to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Using information collected during a customer’s first purchase, a new marketing tool that leverages machine learning technology can provide firms with valuable predictions about the customer’s future behavior, says Eva Ascarza, a... View Details
Keywords: by Kristen Senz; Retail; Service
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

fewer bookings of guests of color. In 2018, Airbnb announced it would no longer display guest photos prior to the acceptance of a booking request—a proposal that Luca had made two years earlier. Airbnb also reduced the prominence of host photos, removing them from the... View Details
Keywords: by Pamela Reynolds; Technology; Technology
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

Danielle Kost: Every executive is searching for the next big idea or strategy. Are there any techniques or approaches that people can use to stimulate their own creativity at work? Teresa M. Amabile: Three of the components necessary for... View Details
Keywords: by Danielle Kost
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

over organizations. That power was fueled by both a talent shortage and the ability of tech-aided talent to become more effective working remotely. Technology will continue to enhance remote work. But will the talent shortage continue?... View Details
Keywords: by James Heskett
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

inappropriate ads promoting the brand’s “finger licking good” behavior, many brands quickly turned off existing creative and searched for new brand stories to tell that better reflected the new cultural environment. Consumers largely... View Details
Keywords: by Sean Silverthorne
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

discusses the water industry as an example, and the organizational changes and levers relevant to extracting value from emerging data-analytics technologies. Big Data: Big Deal or Big Hype? Google's announcement in 2008 that it could track the prevalence of flu by... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • 14 Jan 2020
  • Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

game-changing technology, Microsoft Kinect, which transformed the field of motion-capture. Released as a gaming accessory for Microsoft’s Xbox in 2010, Kinect was leagues ahead of similar technologies such as Nintendo’s Wii and... View Details
Keywords: by Michael Blanding
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

countries and the future role of technological innovation in international efforts to mitigate the effects of climate change, amongst many other issues. Publisher's Link: http://www.palgrave.com/products/title.aspx?pid=383865 Is Life... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

you name Google’s closest competitor in search and search-related advertising? That’s market power” Now comes the “New Tech Big Four,” often characterized as Apple, Amazon, Facebook, and Google. Like their older cousin Microsoft, all are... View Details
Keywords: by James Heskett; Technology; Technology
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

Per the South African government, only licensed banks were allowed to take deposits. The cost of a license was the equivalent of $34 million—a hefty fee for a startup—and the South African Reserve Bank was wary of issuing new permits. Hence, the WIZZIT execs began... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 13 Sep 2021
  • Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

shrinking product lifecycles and rapidly changing technology are under pressure to bring new goods to market faster. Corporate spending on research and development (R&D) in the United States has also been outpacing inflation, raising... View Details
Keywords: by Avery Forman
  • 24 May 2011
  • First Look

First Look: May 24

responsibility.   Working PapersInducement Prizes and Innovation Authors:Liam Brunt, Josh Lerner, and Tom Nicholas Abstract We examine the effect of prizes on innovation using data on awards for technological development offered by the... View Details
Keywords: Sean Silverthorne
  • August 2023
  • Case

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, Alexis Lefort, Susan Pinckney and Carolina Bartunek
Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry View Details
Keywords: Acquisition; Business Growth and Maturation; Business Startups; Competency and Skills; Experience and Expertise; Talent and Talent Management; Customers; Nationality; Learning; Entrepreneurship; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Analytics and Data Science; Applications and Software; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Job Design and Levels; Employment; Human Capital; Europe; United Kingdom; United States
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Groysberg, Boris, Alexis Lefort, Susan Pinckney, and Carolina Bartunek. "Beamery: Using Skills and AI to Modernize HR." Harvard Business School Case 424-004, August 2023.
  • 04 Feb 2022
  • Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

global capitalist crisis,” which affected the Left by slowing its progress toward democratic power and “produced a revitalized extreme Left.” As the rise of industrial capitalism, aided by new technologies of transportation and... View Details
Keywords: by Dina Gerdeman
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

Further, participants lacking these skills are able to compensate for more imprecise information from Boolean searches through superior reading and information sifting skills. Our study contributes to literature streams on artificial... View Details
Keywords: Dina Gerdeman
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

the 2018-19 shutdown) organizations. Some firms with seasonal business, such as landscaping companies, use furloughs regularly. Furloughed workers generally keep their benefits, such as health insurance, but are still eligible to file for unemployment and View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

their products and downplay risks, fearing that any negative sentiment might hurt demand. But research led by Ryan W. Buell, a professor in the HBS Technology and Operations Management Unit, and doctoral student MoonSoo Choi found that... View Details
Keywords: by Danielle Kost
  • 22 Nov 2016
  • First Look

November 22, 2016

some policy implications for regulators designing third-party monitoring regimes. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51917 The Search for Peer Firms: When Do Crowds Provide Wisdom? By: Lee, Charles M.C., Paul... View Details
Keywords: Sean Silverthorne
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