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  • July–September 2020
  • Article

Innovation Contest: Effect of Perceived Support for Learning on Participation

By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
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  • June 2008 (Revised July 2009)
  • Case

COFCO Xinjiang Tunhe Co., Ltd.

By: David E. Bell and Aldo Sesia
In 2005, COFCO Ltd., one of China's largest and most successful companies, acquired Xinjiang Tunhe, a tomato processing firm, which had been, in recent years, poorly managed. COFCO changed Tunhe's management team and set out to create a culture of professionalism and... View Details
Keywords: Agribusiness; Customer Relationship Management; Rural Scope; Supply Chain Management; Performance Consistency; Safety; Agriculture and Agribusiness Industry; China
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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

less out of their control,” says Whillans. “It can make them feel more safe and secure, and move them out of a threat mindset into more of an opportunity mindset.” And management could have considered more creative solutions to staffing... View Details
Keywords: by Michael Blanding
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

making sure consumers use their product in safe and healthy ways. “Our simulations of loot box bans suggest that simply banning certain product features can end up harming the enjoyment that the majority of people obtain from a product.... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

employees’ passion.” This may include learning what employees themselves are more and less passionate about, and to create a psychologically safe environment where potential difficulties are welcomed conversation topics. Design for... View Details
Keywords: by Sean Silverthorne
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

effectively discuss race, but if they approach it with a sense of openness and learning, they can play an important role in advocating change.” Managers must learn to create safe spaces at work to have these conversations and let... View Details
Keywords: by Dina Gerdeman
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

that, at the end of the day, those are also the communities with the least amount of power.” Is short-term hubris clouding my judgement? As a market leader, Google might have felt invincible enough to ignore major shortcomings in key products, but ChatGPT is a reminder... View Details
Keywords: by Scott Van Voorhis; Technology
  • 22 Apr 2009
  • Working Paper Summaries

Where is the Pharmacy to the World? International Regulatory Variation and Pharmaceutical Industry Location

Keywords: by Arthur Daemmrich; Pharmaceutical
  • Profile

Thomaz Galvao

public and private resources. Ultimately, our training model may be online, in-person, or a hybrid of the two. We hope to understand how to customize the idea for own country.” If the testing is successful, Thomaz would like to pursue the venture (currently unnamed)... View Details
  • 15 Jan 2014
  • Working Paper Summaries

Redrawing the Lines: Did Political Incumbents Influence Electoral Redistricting in the World’s Largest Democracy?

Keywords: by Lakshmi Iyer & Maya Reddy
  • 23 May 2005
  • Research & Ideas

What Could Bring Globalization Down?

cables to Germany, after war broke out in 1914. The Lusitania (which was sunk on May 7, 1915) is simply a good symbol for the end of this first age because so much had previously depended on safe navigation between New York and Europe. Q:... View Details
Keywords: by Cynthia Churchwell
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

reminds us that, “a recent tidal wave of harassment claims highlights the costs of failing to create a psychologically safe workplace for women.” Edmondson has the numbers to back up her arguments. She has, for example, conducted many... View Details
Keywords: by James Heskett
  • 01 Jun 2022
  • Blog Post

Five Lessons From My First Year at HBS

born to supportive parents who pushed me to do my best in school and extracurricular activities, being able to benefit from strong education systems in safe environments, and having managers who trusted me to take on large... View Details
  • Web

Leadership - Faculty & Research

establish structures and rituals that will help teams assess their progress in building a psychologically safe environment. Keywords: Leadership ; Organizational Culture ; Employees ; Interpersonal Communication Citation Find at Harvard... View Details
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

innovative, and, ultimately, competitive, she says. Unlike assessment cultures, development-oriented firms: Encourage candor and risk-taking. Employees feel safe to share what they know and don’t know. They’re not afraid to offer new... View Details
Keywords: by Dina Gerdeman
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

In 1995, Purdue Pharma began selling a powerful and addictive opioid drug called OxyContin. The company was aware that the drug, which was marketed to doctors as a safe way to manage chronic pain, was a potent narcotic that could quickly... View Details
Keywords: by Pamela Reynolds
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

employees depends on its willingness to listen to them and act on what is learned. “Allowing employees to safely speak truth to power enables senior management to learn about barriers to performance that employees see clearly—but that... View Details
Keywords: by Michael Beer
  • 2020
  • Discussion Paper

Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19

By: Christian H.M. Ketels and Peter Clinch
This paper aims to provide policy makers, especially those focused on the longer-term growth potential of their countries, with an initial framework to think about their action priorities in the context of the overall COVID-19 response. Our focus is on the... View Details
Keywords: Competitiveness; COVID-19 Pandemic; Competition; Government Administration; Health Pandemics; Economy; Supply Chain; Safety
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