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Show Results For
- All HBS Web
(619)
- People (2)
- News (161)
- Research (358)
- Multimedia (5)
- Faculty Publications (131)
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- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
overcome their shame, giving them a sense of purpose in the office that leads to better morale. Indeed, Turkasset has routinely made “best place to work” lists in Turkey, an unheard-of distinction for a debt collection agency. Total... View Details
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
companies could tell managers they must hire greens before yellows, but within the greens they could hire anyone they wanted,” says Li. She also stresses these results occurred in hiring for a job position with fairly routine tasks—and... View Details
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
incentives in influencing desired effort, especially if they are routinely expected and aimed at managers who may be relatively insensitive to added monetary awards. Any effort to inject long-term thinking into pay for performance... View Details
Keywords: by James Heskett
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
"popularity curve" comprising the vast population of least-popular items, whether it is song titles, books, or little-known brands. Life in the Long Tail is a busy routine involving the downloading of anything digital from the... View Details
Keywords: by James Heskett
- 08 Feb 2000
- Research & Ideas
Women Negotiating in the New Millenium
it's possible that women have the expectation that men are better" at negotiation. Simmons College's Kolb, an authority on gender issues, asserted that people need to take another look at the routine interactions they have in their... View Details
Keywords: by Martha Lagace
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
scenarios to ensure everyone on the disaster team knows their duties during a crisis. In particular, the team will need primary and backup responsibilities, and guidelines on decision-making. These areas of accountability will help keep the business running. Process:... View Details
Keywords: by Hise Gibson and Anita Lynch
- 11 Jan 2017
- Research & Ideas
The Paradoxical Quest to Make Food Look 'Natural' With Artificial Dyes
million boxes of fresh oranges shipped out of state were colored with synthetic dyes.” By the 1930s, synthetic food dyes were used routinely in sausages, pastas, candies, ice cream, and a host of other foods. By 2016, the global food dye... View Details
Keywords: by Carmen Nobel
- 16 Sep 2015
- Op-Ed
The Real Duty of the Board of Directors
We routinely hear board directors, CEOs, and CFOs of publicly-listed corporations refer to shareholders as owners of the corporation. Under this thinking, it is natural to conclude that the board’s duty is to its shareholders. Contrary to... View Details
Keywords: by Robert G. Eccles & Tim Youmans
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
Review) A Pandemic Won’t Kill The Open Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge “How do I spend my time and my money” is a question that requires rethinking during a time of crisis. Thus, the third thing to do is to be more... View Details
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
feeling of being a novice in the organization," she says. "This is a really important problem in organizations because transference of knowledge of skills and expertise is critical to helping new employees learn." The field studies will include hospitals, where... View Details
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
that their jobs routinely require them to stay late at the office, but when you press them, they admit that isn't true. Some occasional emergencies need to take precedence over everything else, but unless you work in a hospital, those... View Details
Keywords: by Deborah Blagg
- 22 Nov 2011
- First Look
First Look: November 22
Management. Taylor and Francis, 2011 Abstract Routine and persistent acts of dishonesty prevail in everyday life, yet most people resist shining a critical moral light on their own behavior, thereby maintaining and oftentimes inflating... View Details
Keywords: Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
eliminated or avoided. Examples are the risks from employees' and managers' unauthorized, unethical, or inappropriate actions and the risks from breakdowns in routine operational processes. Strategy risks are those a company voluntarily... View Details
Keywords: Sean Silverthorne
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
messages, stayed the same. That one-hour loss of overlap represented a 19 percent reduction in opportunities to communicate synchronously during the typical workday—but the impact of that gap also depended on the type of job. The researchers found: Employees handling... View Details
Keywords: by Michael Blanding
- 19 Jul 2011
- First Look
First Look: July 19
strategy, we decode the information in insider trading. Exploiting the fact that insiders trade for a variety of reasons, we show that there is predictable, identifiable "routine" insider trading that is not informative for the future of firms. Stripping away... View Details
Keywords: Sean Silverthorne
- 11 Oct 2010
- Research & Ideas
It Pays to Hire Women in Countries That Won’t
home. In South Korea, women routinely run their household budgets, according to former president Kim Dae-jung, whom Siegel interviewed for the study shortly before Kim's death in 2009. "In the household economy, wives are the main... View Details
Keywords: by Carmen Nobel
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
issue of Medtronic's performance standards, I found that goals and deadlines were routinely set, missed, and then simply adjusted. Poor performance was rationalized by excuses. Even incentive payments were adjusted upward to reflect these... View Details
Keywords: by Bill George
- 03 Dec 2001
- Research & Ideas
Healthcare Conference Looks At Ailing Industry
Jeffrey Wiesen, an attorney specializing in biotechnology, the standard routine was "more a work-for-hire model than a collaboration model, although we always called it collaboration." In a nutshell, it worked like this, Wiesen... View Details
- 12 Nov 2013
- First Look
First Look: November 12
century. Henry Ford's Model T was a car for the masses. After considerable experimentation, Ford Motor perfected a mass production system that converted the vast majority of jobs in the factory into routine tasks. It pioneered the moving... View Details
Keywords: Sean Silverthorne
- 11 Feb 2015
- Research & Ideas
Politicians Benefited From Using Toxic Loans
Christophe Pérignon, a finance professor at HEC Paris. The study offers empirical evidence that politicians routinely used high-risk loans on purpose, for political gain, in spite of the risks. Furthermore, the strategy worked: Toxic... View Details