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  • All HBS Web  (6,425)
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  • November 2009 (Revised January 2010)
  • Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain
Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details
Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry
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Ton, Zeynep, Elena Corsi, and Vincent Marie Dessain. "Zara: Managing Stores for Fast Fashion." Harvard Business School Case 610-042, November 2009. (Revised January 2010.)
  • September 20, 2019
  • Editorial

Why Asking for Advice Is More Effective Than Asking for Feedback

By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans
Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details
Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication
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Yoon, Jaewon, Hayley Blunden, Ariella S. Kristal, and A.V. Whillans. "Why Asking for Advice Is More Effective Than Asking for Feedback." Harvard Business Review (website) (September 20, 2019).
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

the various actors in the system are not designed around value, nor is competition reinforcing improvements in value. For example, let's take the prescription drug benefit, the big reform of today that... View Details
Keywords: by Roger Thompson; Health
  • August 2021
  • Article

Hoping for the Worst? A Paradoxical Preference for Bad News

By: Kate Barasz and Serena Hagerty
Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the research... View Details
Keywords: Decision Avoidance; Difficult Decisions; Judgment And Decision Making; Medical Decision-making; Decision Making; Behavior
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Barasz, Kate, and Serena Hagerty. "Hoping for the Worst? A Paradoxical Preference for Bad News." Journal of Consumer Research 48, no. 2 (August 2021): 270–288.
  • 28 Nov 2016
  • News

What’s good for employee health is good for the company

  • 21 Aug 2018
  • News

The Business Case for Curiosity

  • 20 Sep 2019
  • News

Why Asking for Advice Is More Effective Than Asking for Feedback

  • October 10, 2019
  • Article

The Case for the Public Option Over Medicare for All

By: Regina E. Herzlinger and Richard Boxer
How can the United States better control its health care costs and quality and still achieve universal coverage? The strongest choice is not Medicare for All, which would eliminate private insurance; it’s the public option, which would allow people to choose from... View Details
Keywords: Universal Health Coverage; Public Option; Medicare; Health Care and Treatment; Insurance; Cost Management; Quality; United States
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Herzlinger, Regina E., and Richard Boxer. "The Case for the Public Option Over Medicare for All." Harvard Business Review Digital Articles (October 10, 2019): 2–5.

    Hoping for the Worst? A Paradoxical Preference for Bad News

    Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the... View Details
    • Jun 15 2018
    • Testimonial

    Develop Solutions for Complex Issues

    • 14 Dec 2015
    • News

    Negotiating for a Better Life

    • 14 Jul 2006
    • Op-Ed

    The Case for Consumer-Driven Medicaid

    The Medicaid program provides a much needed health insurance safety net for 52 million of our nation's poor and medically needy, but its price tag threatens the financial stability of the states, growing 9.5 percent in 2004 alone—far in... View Details
    Keywords: by Regina E. Herzlinger
    • 2008
    • Working Paper

    Collaborative Architectures for Innovation

    By: Gary P. Pisano and Roberto Verganti
    Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge companies seeking to boost innovative performance to become more "collaborative." Too often, however, companies fail to distinguish among the... View Details
    Keywords: Competency and Skills; Governance Controls; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Social and Collaborative Networks
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    Pisano, Gary P., and Roberto Verganti. "Collaborative Architectures for Innovation." Harvard Business School Working Paper, No. 08-105, June 2008.
    • September 2017
    • Article

    Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees

    By: Anais Thibault-Landry, Allan Schweyer and Ashley V. Whillans
    Given the struggle that many organizations face hiring and retaining talent in today's tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace... View Details
    Keywords: Rewards; Total Reward Strategies; Incentives; Recognition; Motivation; Psychological Needs; Employees; Retention; Motivation and Incentives; Working Conditions
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    Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans. "Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees." Compensation & Benefits Review 49, no. 4 (September 2017): 230–246.
    • 29 Apr 2021
    • News

    GoodRx helps people afford drugs. But is it improving health care or profiting off a broken system?

    • Program

    Leadership for Senior Executives

    team Take innovation to the next level Create a context that encourages the development of both bottom-up and top-down ideas for improvement Integrate design-thinking principles into your innovation... View Details
    • Teaching Interest

    Grand Challenges for Entrepreneurs

    By: Tarun Khanna

    Grand Challenges for Entrepreneurs (GCE) is designed for students who are interested in entrepreneurial approaches to the biggest challenges of our time.  Grand Challenges are near-intractable, global problems that offer the tantalizing... View Details

    • Program

    Finance for Senior Executives

    Summary When you can speak the language of finance, you have the power to build stronger strategies, expand your influence, and make better business decisions. Finance for Senior Executives delivers a foundation in corporate finance that... View Details
    • 23 Feb 2004
    • Research & Ideas

    It’s Back to Business-Basics for Nonprofits

    To transform lofty aspirations into quantifiable impact, nonprofits need to become more familiar with traditional business tools such as business plans, precise mission statements, and goal setting to improve their performance. That was... View Details
    Keywords: by Manda Salls
    • 2002
    • Other Unpublished Work

    Legal Management: The Case for a Managed Model for the Delivery of Legal Services

    By: Ethan S. Bernstein
    This essay takes a brief look at the innovations in the delivery of legal services made due to the expansion of the pre-paid sector and uses those changes in the power dynamics of the industry to make a compelling case for a more widespread, managed model. The managed... View Details
    Keywords: Management; Law; Service Delivery; Legal Services Industry; United States
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    Bernstein, Ethan S. "Legal Management: The Case for a Managed Model for the Delivery of Legal Services." December 2002. (Harvard Law School: Bellow-Sacks Access to Civil Legal Services Project.)
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