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  • 12 Nov 2013
  • First Look

First Look: November 12

development of Kvadrat's retail sales operations, the implementation of new Human Resources practices, and the execution of a new organizational design. Was such an extensive growth, turnaround, and internal development agenda feasible?... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

consistent with boardroom connections mattering most for firms that stand to benefit most from the information communicated and resources exchanged through the network of board members. Overall, our results suggest that board of director... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

Even when a strategic fit is not immediately obvious, common ground can often be discovered. —James E. Austin Similarly, the National Science Resources Center (NSRC) a nonprofit organization created by the Smithsonian Institution and... View Details
Keywords: by James Austin
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

Resource Management Review Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations By: Edmondson, Amy C., and Jean-François Harvey Abstract—Cross-boundary teaming, within and across... View Details
  • 29 Sep 2009
  • First Look

First Look: September 29

This growth differential in turn depends on the mobility of the technology's labor force, which we model through the extent that technologies depend upon immigrant scientists and engineers. Spatial adjustments are faster for technologies... View Details
Keywords: Martha Lagace
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

Creating an ethics chatbot requires an investment of resources and technical capabilities that is likely to be beyond most firms’ capabilities. However, Soltes’ lab at Harvard Business School was able to create a functioning ethics... View Details
Keywords: by Michael Blanding
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and mobile phone... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

complementary resource mobilization and internal integration. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52260 November 16, 2016 Harvard Business Review How to Negotiate After a... View Details
Keywords: Carmen Nobel
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

managers' leadership competencies (namely, their effectiveness at person-oriented and task-oriented behaviors) and the likelihood that they will emphasize the different activities involved in planned organizational change implementation (namely, communicating the need... View Details
Keywords: Martha Lagace
  • 15 Nov 2011
  • First Look

First Look: November 15

billion additional urban dwellers. Second, shared resources like clean water, clean air, energy, and places to put solid waste are already scarce and constrained. Urbanization will only exacerbate these pressures. Third, almost no local... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2011
  • First Look

First Look: August 30

Growth and Operations, GE Africa; and Tamla Oates-Forney was promoted from human resources leader for sub-Saharan Africa, GE Energy, to senior human resources manager, GE Africa. While many were optimistic... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

startup that has just successfully deployed software for its first customer, the Washington DC Metropolitan Police Department. On the other hand, pursuing the LAPD RFP could consume most of Mark43’s engineering resources for the coming... View Details
Keywords: Sean Silverthorne
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially View Details
Keywords: Martha Lagace
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

network structures affect interactions between an incumbent platform serving multiple markets and an entrant platform seeking to enter one of these markets. We find that having more mobile buyers, which increases interconnectivity among... View Details
Keywords: Dina Gerdeman
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

allies. There's also a big gap between how these countries view Americans, the people, and America, the country. I have survey data in the book that show that. So why aren't we mobilizing more Americans to do good around the world?... View Details
Keywords: by Sean Silverthorne
  • 21 Oct 2014
  • First Look

First Look: October 21

the bias on a per word basis hardly differs between the sources. These results have implications for the segregation of readers in online sources and the allocation of editorial resources in online sources using collective intelligence.... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

have already failed, the next most important step is to present a fully articulated case to their government. Vague complaints about "unfair" practices will not mobilize the resources of the... View Details
Keywords: by Cynthia Churchwell
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

3 leverages proprietary data from a mobile phone application through which residents can submit service requests to Boston government. Users who received photographic evidence that their service requests had been addressed were more... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

physical assets (such as health records); combining data within and across industries (to, say, coordinate supply chains); trading data (as mobile providers do with information on users' whereabouts); and codifying best-in-class... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

credentializing strategies (Power, 1992); they mobilized and drew on different cultural resources to construct the reliability of their techniques and to discredit and "minoritize" the others. This... View Details
Keywords: Sean Silverthorne
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