Repair and Maintenance - Publications - Faculty & Research

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

government, the different agencies, and ultimately the suppliers,” says Harvard Business School Assistant Professor Jonas Heese, one of the study’s authors. “What we document, at a very high level, is that while allegations can shake that... View Details

Keywords: by Kristen Senz; Service; Construction

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

HealthPartners, an independent nonprofit that is one of three health maintenance organizations (HMOs) in the Minneapolis market. HealthPartners has an enrollment of about 675,000 people, and its network... View Details

Keywords: by Martha Lagace; Health

12 Nov 2014
Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

deferred maintenance on the technological infrastructure needed to attract global capital. It is time for Congress to finish the job and pass bipartisan legislation that can undergird the nation's housing... View Details

Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate

21 Oct 2013
Research & Ideas

Missing the Wave in Ship Transport

12-month contracts, where the lessor pays for fuel and insurance and the owner pays for the crew (about $6,000 a day), along with maintenance and... View Details

Keywords: by Kim Girard; Transportation

28 Feb 2007
Research & Ideas

Capital Rules: The Tensions of Global Finance

Outside the EU and OECD, the rest of the world is actually running on what can only be called ad hoc globalization, led by the United States, the consequences of which are potentially problematic for the View Details

Keywords: by Rawi Abdelal

05 May 2003
Research & Ideas

What It Takes to Restore Trust in Business

American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is... View Details

Keywords: by Martha Lagace; Financial Services

08 Jun 2010
First Look

First Look: June 8

case:http://cb.hbsp.harvard.edu/cb/product/810123-PDF-ENG Myelin Repair Foundation: Accelerating Drug Discovery Through Collaboration Karim R. Lakhani and Paul R. CarlileHarvard Business School Case 610-074... View Details

Keywords: Martha Lagace

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

strategic implications for attaining that. For example, within their portfolios, businesses and nonprofits might wish to continue to have several philanthropic relationships as relatively low maintenance... View Details

Keywords: by James Austin

Portrait Project

Chris LaColla

All of the things that I love about myself and my life are because of my cracks, not in spite of them. My cracks are not a reflection of personal failure or defect, just an unavoidable reality of life. As painful as it is to break, a life... View Details

Henry B. Spencer

After serving as vice president of the Southern Railway System until 1917, Spencer formed the Fruit Growers Express to transport perishable goods and provide ventilated and refrigerated car services. With... View Details

Keywords: Agriculture & Mining

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

replaced or repaired when worn. In addition to reducing greenhouse gas emissions by 92 percent and saving about $400 million per year through recycling, the company's sales increased by 65 percent View Details

Keywords: by Dina Gerdeman

14 Aug 2007
First Look

First Look: August 14, 2007

improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of growth. Haldeman realizes that nothing less than a... View Details

Keywords: Martha Lagace

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for documentation, research, View Details

Keywords: Nonprofit / Government

Profile

Frank Spencer

live in homes that have been built or repaired by Habitat. And every year we have 5,000 volunteers who come from churches, synagogues, corporations, and service clubs to build... View Details

Keywords: Real Estate; Services

19 Jan 2016
First Look

January 19, 2016

efficiency and long-term survival in standard cardiac surgery procedures. Methods: Utilizing a prospectively collected retrospective database, we identified patients who underwent isolated CABG (n=3726), AVR (n=1626), MV View Details

Keywords: Sean Silverthorne

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

invested in analyzing and repairing the way the team draws on and uses everyone's contributions is well worth it. The team will produce more relevant, high-quality outcomes for... View Details

Keywords: by Sarah Jane Gilbert

13 Sep 2019
Blog Post

An Uncommon Summer: Project Management at an Education Non-Profit

flying high in the sky and low to the ground, over water and below the treeline. I led organizations ranging in size from 17 soldiers to 120, in missions both operational and... View Details

Kenneth T. Wessner

Wessner landed ServiceMaster’s first hospital services contract that became the foundation for the company’s rapid growth. ServiceMaster eventually provided maintenance and housekeeping services for over... View Details

Keywords: Services

11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

17 Nov 2015
First Look

November 17, 2015

perhaps unlikely leader, Edna Gleason, organized California’s retail pharmacists and coordinated trade networks to monitor and enforce Resale Price Maintenance (RPM) contracts,... View Details