Reliability - Publications - Faculty & Research

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

will need creativity in the coming months and years, and the most reliable recipe for it is to collide one way of thinking or body of knowledge up against another. Sign your best salesperson up for those violin-making classes! Nawaz also... View Details

Keywords: by Boris Groysberg and Robin Abrahams

01 Jun 2023
News

Buy Big, Sell Small

ApnaKlub—which leases warehouse space and trucks—sources the requested products from brand-name manufacturers and distributes them to the wholesalers, who deliver within a reliable time frame. “We leverage technology to bring our... View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

19 Sep 2023
Blog Post

2023 Summer Internships in Business & Environment

Beach, Florida. NextEra Energy owns Florida Power & Light Company, which is America’s largest electric utility that sells more power than any other utility, providing clean, affordable, reliable electricity to approximately 5.8... View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

is true in software, where you have the added benefit of being able to give some of your work to a computer, which can process it more reliably and quickly than a human." More time, coupled with a better understanding of the... View Details

Keywords: by Julia Hanna; Computer

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

Jacobs (MBA 2007) CEO & Cofounder, Generate Capital Scott Jacobs (MBA 2007) CEO & Cofounder, Generate Capital In 2014, Scott Jacobs cofounded Generate Capital, a leading sustainable infrastructure platform delivering affordable, reliable... View Details

05 Jun 2020
Research & Ideas

How Anchor Investors Help Impact Funds Succeed

reliable source of recurring investments for managers raising subsequent funds. Silverthorne: What roles and value do we see anchor investors bringing to impact investment funds? For funds seeking to find anchor investors, where are some... View Details

Keywords: by Sean Silverthorne; Financial Services

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Winners & Runners-Up | New Venture Competition

from online attacks and to help clean up malicious botnets while receiving faster, more reliable and more robust network services. Novophage Therapeutics Ann DeWitt Michael Koeris Tanguy Chau Tim Lu Business Track Runner-Up Novophage... View Details

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

School Press on February 1. Each chapter compares China and India on a broad range of factors in entrepreneurship, including access to capital, freedom and reliability of information, governmental involvement, and infrastructure. Khanna... View Details

Keywords: by Martha Lagace

13 Feb 2006
Research & Ideas

When Gender Changes the Negotiation

negotiated for herself and others? Business people often ask us whether men or women are better negotiators. According to our research, gender is not a reliable predictor of negotiation performance; neither women nor men perform better or... View Details

Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

implement safeguards against uses of their output intended to degrade privacy, the reliability of information, independent thought, and user behaviors. Shareholders would step forward to demand changes in the way information is deployed... View Details

Keywords: by James Heskett; Advertising; Consumer Products

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

kind of social contract, a promise of a certain mix of quality (D1), service (D2), novelty (D3), and reliability (D4) that adds up to a value that justifies the price. Of course, shareholders have always been seen as caring only about the... View Details

Keywords: by Paul Lawrence & Nitin Nohria

Web

Poor’s Manual: The Rise of Business Analysts - Railroads and the Transformation of Capitalism | Harvard Business School

source. Poor “play[ed] a major role in the development of one of modern business’s most important ancillary services, the provision of reliable information,” Alfred Chandler notes in his biography Henry Varnum Poor, Business Editor,... View Details

08 Apr 2019
Sharpening Your Skills

The Life of Luxury and How to Sell It

generally have below-average reliability ratings from Consumer Reports, which could contribute to why owners get rid of them so quickly,” said iSeeCars CEO Phong Ly, in a statement accompanying the report. Owners of ultra-high-end... View Details

Keywords: by Sean Silverthorne; Auto; Retail; Fashion

Web

The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

three-color printing processes. In general, color printing was more complicated and expensive than black and white, and its results less reliable and “realistic.” Trade journals essentially considered black and white “preferable to lurid... View Details

01 Jun 2024
News

Leveraging Generative AI

as if I had a private tutor in the room with me,” one student remarked, while others said the tool was not as reliable as they had hoped, causing them to lose trust in its capabilities. Nevertheless, Farronato sees it as an opportunity... View Details

Keywords: Jennifer Gillespie

Web

Electricity - Business & Environment

especially vulnerable to the impacts of climate change: hurricanes, wildfires, and sea level rise pose immense risks for the reliable delivery of electricity. As one example, restoring electric power in Puerto Rico following Hurricane... View Details

02 May 2025
Blog Post

How to Work with Search Firms

you as a potential candidate when the recruiter is sourcing. Even if you’re already in the database, this makes a difference. Referrals and references are critically important. Recruiters rely on them to feel confident they’re presenting desirable and View Details

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

invests in companies providing services, products and technologies for the energy industry. They have traditionally focused on services for the Oil & Gas industry but are now committing capital to companies operating to monitor and reduce carbon emissions, improve... View Details

24 Sep 2019
Blog Post

Launching a Career in Clean Energy

international development and microfinance. Today, as cofounder of pathZERO Energy, she’s leading an effort to help businesses transition to cheaper, cleaner, more reliable energy solutions through improved efficiency, better data, and... View Details

Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

"Polaroid: Turning Away from Land's One-Product Strategy," March 2, 1981, 109. 10. Edwin H. Land, "Can We Generate Scientists with a Reliable Relationship to the Past without a Redundant Relationship to the Future," Address to Junior... View Details

Publications